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Ordering ahead with a mobile device

  • US 10,332,165 B2
  • Filed: 06/01/2017
  • Issued: 06/25/2019
  • Est. Priority Date: 08/24/2012
  • Status: Active Grant
First Claim
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1. A computer-implemented method to reduce merchant system monitoring of user locations by receiving preparation times of order components from mobile devices, comprising:

  • receiving, by one or more computer devices associated with a merchant system, an order for one or more products from a user computing device based on a menu of the merchant system, the one or more computer devices associated with the merchant system being separate and distinct from the user computing device;

    accessing, by the one or more computer devices associated with the merchant system, default preparation times for the one or more products of the order;

    monitoring, by the one or more computer devices associated with the merchant system, a status of a preparation system preparing one or more of the products;

    determining, by the one or more computer devices associated with the merchant system, a length of a variance from the default preparation times for the one or more products of the order;

    updating, by the one or more computer devices associated with the merchant system, the preparation time for the one or more products of the order based on the variance from the default preparation time;

    communicating, by the one or more computer devices associated with the merchant system and to the user computing device, the updated preparation times for the one or more products of the order;

    receiving, by the one or more computer devices associated with the merchant system and from the user computing device, a notification that a time until an estimated arrival of the user computing device is equal to an updated preparation time of a particular one of the products, the estimated arrival being determined by the user computing device based on a continuous comparison of the estimated arrival of the user computer device to the updated preparation time of the particular one of the products; and

    based on the received notification, initiating, by the one or more computer devices associated with the merchant system, a preparation of the particular one of the products.

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