Managing, monitoring and transcribing concurrent meetings and/or conference calls

• US 10,334,110 B2
• Filed: 01/05/2017
• Issued: 06/25/2019
• Est. Priority Date: 01/05/2017
• Status: Active Grant

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Herrin, Bradley C., Johnson, Jr., Morris S., Stein, Jarett, Zhu, Xianjun
• Primary Examiner(s): Bezuayehu, Solomon G
• Application Number:
  US15/399,352
• Publication Number:
  US 20180191907A1
• Time in Patent Office: 901 Days
• Field of Search: 379 8801- 8819
• CPC Class Codes: G06Q 10/1095 Meeting or appointment
• CPC Class Codes: G10L 15/26 Speech to text systems G10L15/08 takes precedence
• CPC Class Codes: H04L 12/1822 Conducting the conference, e.g. admission, detection, selection or grouping of participants, correlating users to one or more conference sessions, prioritising transmission
• CPC Class Codes: H04L 12/1831 Tracking arrangements for later retrieval, e.g. recording contents, participants activities or behavior, network status
• CPC Class Codes: H04M 2201/40 using speech recognition speech recognition per se G10L15/00
• CPC Class Codes: H04M 3/42221 Conversation recording systems at the subscriber's set H04M1/656
• CPC Class Codes: H04M 3/42348 Location-based services which utilize the location information of a target
• CPC Class Codes: H04M 3/565 relating to time schedule aspects
• CPC Class Codes: H04M 3/568 audio processing specific to telephonic conferencing, e.g. spatial distribution, mixing of participants echo suppression in two-way loud-speaking telephone systems H04M9/02; sound field processing per se H04S7/30
• CPC Class Codes: H04M 7/0039 where the data service is provided by a stream of packets which are rendered in real time by the receiving terminal network streaming of media packets H04L65/60

Abstract

A system, a method and a computer program product for managing multiple meetings and/or conference calls by performing the steps of receiving, by a computer, invitations to attend, by at least one attendee, two or more meetings, and detecting, by the computer, a one or more conflicts between the two meetings. The computer communicates, to the attendee, at least one detected conflict of the one or more detected conflicts. The computer receives an identification of a single meeting of the two or more meetings the at least one attendee will attend and at least one meeting to be transcribed. At least one meeting to be transcribed includes all meetings of the two or more meetings exclusive of the single meeting the attendee will attend. At least a portion of the at least one meeting is transcribed into a first textual transcript and selectively delivered to the attendee in real time.

Claims

1. A method implemented by a computer for managing at least one of back-to-back and concurrent meetings, the meetings having associated therewith, for each participant for the meeting, an indicium displayed on a display mechanism, said method comprising:

receiving, by the computer, electronic meeting invitations to attend, by at least one attendee, two or more meetings;

detecting, by the computer, one or more conflicts between meetings of the two or more meetings;

identifying at least one meeting to be transcribed, said at least one meeting being selected from the two or more meetings, wherein the at least one meeting to be transcribed includes all meetings of the two or more meetings exclusive of the single meeting where said at least one attendee is participating, said identifying comprising a real-time detection of actual presence of said at least one attendee during said single meeting by, at least, determining location data for said at least one attendee of said single meeting;

transcribing in real time at least a portion of said at least one meeting into a first textual transcript, said first textual transcript including an identity of at least one individual who communicated during said at least one meeting;

said step of identifying further comprising determining said at least one meeting where said attendee is not participating and specific times when said attendee is not participating in said at least one meeting, said step of transcribing including transcribing said first textual transcript of communications during said at least one meeting via a server configured to run software that manages recording, transcribing, and storage of said communications, said first textual transcript based, at least in part on said specific times when said attendee is not participating in said at least one meeting; and

providing said first textual transcript in an electronic data format to said at least one attendee for display on a graphical display device in real time while said at least one attendee is participating in said single meeting.

2. The method of claim 1, further comprising:

communicating, by the computer to the at least one attendee, at least one detected conflict of the one or more detected conflicts;

receiving, by the computer, from the at least one attendee in response to the communicated at least one detected conflict, an identification of said single meeting of the two or more meetings said at least one attendee is participating and at least one meeting of the two or more meetings to be transcribed.

3. The method of claim 1, further comprising:

determining whether said one two or more meetings includes a conference call; and

said step of transcribing includes the step of transcribing content of said conference call.

4. The method of claim 3, further comprising:

determining a call connection status for said at least one attendee of said first and second two or more meetings.

5. The method of claim 1, further comprising:

accessing a calendar system for said at least one attendee of said two or more meetings.

6. The method of claim 1, further comprising:

determining said location data via a global positioning system.

7. The method of claim 1, further comprising:

comparing said location data with calendar data in said calendar system to determine if said attendee is participating in said two or more meetings.

8. The method of claim 1, further comprising:

requesting permission to transmit said first textual transcript to an attendee.

9. The method of claim 8, further comprising:

blocking at least a portion of said first textual transcript where permission is not granted.

10. The method of claim 8, further comprising:

identifying a person who refused permission to transmit said first textual transcript.

11. The method of claim 8, further comprising:

caching said first textual transcript until permission to transmit is received.

12. The method of claim 8, further comprising:

rebuilding said first textual transcript in chronological order based on speakers who have granted permission to transmit said first textual transcript.

13. The method of claim 2, further comprising:

switching back and forth between conference calls respectively associated with said two or more meetings.

14. The method of claim 13, further comprising:

switching back and forth between said first textual transcript and a second textual transcript, where said first textual transcript captures spoken words of said first meeting and said second textual transcript captures spoken words of said second meeting.

15. A system for managing at least one of back-to-back and concurrent meetings, the meeting having associated therewith, for each participant of the meeting, an indicium displayed on a display mechanism, the system comprising:

a processor, wherein the processor is configured to perform;

receiving electronic meeting invitations to attend, by at least one attendee, two or more meetings;

detecting one or more conflicts between meetings of the two or more meetings;

identifying at least one meeting to be transcribed, said at least one meeting being selected from the two or more meetings, wherein the at least one meeting to be transcribed includes all meetings of the two or more meetings exclusive of the single meeting where said at least one attendee is participating, said identifying comprising a real-time detection of actual presence of said at least one attendee during said single meeting by, at least, determining location data for said at least one attendee of said single meeting;

transcribing in real time at least a portion of said at least one meeting into a first textual transcript, said first textual transcript including an identity of at least one individual who communicated during said at least one meeting;

said step of identifying further comprising determining said at least one meeting where said attendee is not participating and specific times when said attendee is not participating in said at least one meeting, said step of transcribing including transcribing said first textual transcript of communications during said at least one meeting via a server configured to run software that manages recording, transcribing, and storage of said communications, said first textual transcript based, at least in part on said specific times when said attendee is not participating in said at least one meeting; and

providing said first textual transcript in an electronic data format to said at least one attendee for display on a graphical display device in real time while said at least one attendee is participating in said single meeting.

16. The system of claim 15, further comprising:

communicating, to the at least one attendee, at least one detected conflict of the one or more detected conflicts;

receiving from the at least one attendee in response to the communicated at least one detected conflict, an identification of said single meeting of the two or more meetings said at least one attendee is attending and at least one meeting of the two or more meetings to be transcribed.

17. The system of claim 15, wherein said two or more meetings include at least one conference call, and wherein said two or more meetings interface with a conference calling system.

18. A computer program product for managing at least one of back-to-back and concurrent meetings, the meetings having associated therewith, for each participant of the meeting, an indicium displayed on a display mechanism, the computer program product comprising a computer readable, non-transitory, storage medium, the computer readable, non-transitory, storage medium not being a propagating signal, the computer readable, non-transitory, storage medium readable by a processing circuit and storing instructions run by the processing circuit for performing a method, said method comprising:

receiving electronic meeting invitations to attend, by at least one attendee, two or more meetings;

detecting one or more conflicts between meetings of the two or more meetings;

identifying at least one meeting to be transcribed, said at least one meeting being selected from the two or more meetings, wherein the at least one meeting to be transcribed includes all meetings of the two or more meetings exclusive of the single meeting where said at least one attendee is participating, said identifying comprising a real-time detection of actual presence of said at least one attendee during said single meeting by, at least, determining location data for said at least one attendee of said single meeting;

transcribing in real time at least a portion of said at least one meeting into a first textual transcript, said first textual transcript including an identity of at least one individual who communicated during said at least one meeting;

said step of identifying further comprising determining said at least one meeting where said attendee is not participating and specific times when said attendee is not participating in said at least one meeting, said step of transcribing including transcribing said first textual transcript of communications during said at least one meeting via a server configured to run software that manages recording, transcribing, and storage of said communications, said first textual transcript based, at least in part on said specific times when said attendee is not participating in said at least one meeting; and

providing said first textual transcript in an electronic data format to said at least one attendee for display on a graphical display device in real time while said at least one attendee is participating in said single meeting.

19. The computer program product of claim 18, further comprising:

communicating, to the at least one attendee, at least one detected conflict of the one or more detected conflicts;

receiving from the at least one attendee in response to the communicated at least one detected conflict, an identification of said single meeting of the two or more meetings said at least one attendee is attending and at least one meeting of the two or more meetings to be transcribed.