Systems and methods for matching buzzwords in a client management system
First Claim
1. A system comprising:
- an email server;
a case management server in communication with the email server, the case management server having a system email address for receiving emails and including;
a processor; and
a memory coupled to the processor and defining a database organized to include a plurality of cases, respective matters having case numbers, and, for each matter, the database including fields configured to store a name of the client, fields describing the client, fields describing a project being undertaken for the client, a documents location associated with the matter, a files location associated with the matter, and a notes location associated with the matter;
the system being configured to provide a graphical user interface to a workstation using which a user can review information relating to matters, including documents, files, and notes, the system being further configured, in response to receiving an email having a subject line and body, to determine whether the email is addressed to a system email address for the case management server and, if not, reject the email, to determine whether the email originated from a preapproved domain and, if not, reject the email, and to determine if the email subject line contains a case number matching a database matter case number and, if not, reject the email, and the system being configured to route at least a portion of non-rejected emails to the notes location of the matter having the matter number that matches the number contained in the email subject line wherein a user can access the non-rejected emails pertaining to a matter directly from a screen showing notes for the matter; and
a client workstation including a display screen configured to show the graphical user interface.
3 Assignments
0 Petitions
Accused Products
Abstract
A method includes providing a server including a memory and a processor coupled to the memory; defining a plurality of databases in the memory, the databases including fields for respective client matters, and the databases including a plurality of notes for respective matters, the notes including text, and the databases including a plurality of buzzwords; associating respective buzzwords with descriptive pages; generating a user interface including a text editing screen area in which a user can type text for a note, the text including a plurality of terms; comparing terms to the buzzwords and, in response to a term matching a buzzword, indicating that the matching term is a buzzword in the user interface; and displaying the descriptive page associated with the typed buzzword in response to the user interacting with the buzzword indicating area of the user interface.
-
Citations
24 Claims
-
1. A system comprising:
-
an email server; a case management server in communication with the email server, the case management server having a system email address for receiving emails and including; a processor; and a memory coupled to the processor and defining a database organized to include a plurality of cases, respective matters having case numbers, and, for each matter, the database including fields configured to store a name of the client, fields describing the client, fields describing a project being undertaken for the client, a documents location associated with the matter, a files location associated with the matter, and a notes location associated with the matter; the system being configured to provide a graphical user interface to a workstation using which a user can review information relating to matters, including documents, files, and notes, the system being further configured, in response to receiving an email having a subject line and body, to determine whether the email is addressed to a system email address for the case management server and, if not, reject the email, to determine whether the email originated from a preapproved domain and, if not, reject the email, and to determine if the email subject line contains a case number matching a database matter case number and, if not, reject the email, and the system being configured to route at least a portion of non-rejected emails to the notes location of the matter having the matter number that matches the number contained in the email subject line wherein a user can access the non-rejected emails pertaining to a matter directly from a screen showing notes for the matter; and a client workstation including a display screen configured to show the graphical user interface. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
-
-
9. A method comprising:
-
providing an email server and a case management server in communication with the email server, the case management server having a system email address for receiving emails and including a processor and a memory coupled to the processor and defining a database organized to include a plurality of cases, respective matters having case numbers, and, for each matter, the database including fields configured to store a name of the client, fields describing the client, fields describing a project being undertaken for the client, a notes location associated with the matter; providing, using a workstation, a graphical user interface using which a user can review information relating to matters, including notes; determining, in response to receiving an email having a subject line and body, whether the email is addressed to a system email address for the case management server and, if not, rejecting the email; determining whether the email originated from a preapproved domain and, if not, rejecting the email; determining if the email subject line contains a case number matching a database matter case number and, if not, rejecting the email; and routing at least a portion of non-rejected emails to the notes location of the matter having the matter number that corresponds to the number contained in the email subject line wherein a user can access the non-rejected emails pertaining to a matter directly from a screen showing notes for the matter. - View Dependent Claims (10, 11, 12, 13, 14, 15, 16)
-
-
17. A system comprising:
-
an email server; a case management server in communication with the email server, the case management server having a system email address for receiving emails and including; a processor; and a memory coupled to the processor and defining a database organized to include a plurality of cases, respective matters having case numbers, and, for each matter, the database including fields configured to store a name of the client, fields describing the client, fields describing a project being undertaken for the client, a documents location associated with the matter, a files location associated with the matter, and a notes location associated with the matter, and the database including a plurality of notes including text, in the notes locations for respective matters, and the database including a plurality of buzzwords and hyperlinks pointing to descriptive pages that describe the buzzwords; the system being configured to provide a graphical user interface to a workstation using which a user can review information relating to matters, including documents, files, and notes, the system being further configured, in response to receiving an email having a subject line and body, to determine whether the email is addressed to a system email address for the case management server and, if not, reject the email, to determine whether the email originated from a preapproved domain and, if not, reject the email, and to determine if the email subject line contains a case number matching a database matter case number and, if not, reject the email, and the system being configured to route at least a portion of non-rejected emails to the notes location of the matter having the matter number that matches the number contained in the email subject line wherein a user can access the non-rejected emails pertaining to a matter directly from a screen showing notes for the matter; the case management server being configured to; associate respective buzzwords with descriptive pages; generate a user interface including a text editing screen area in which a user can type or edit text for a note, the text including a plurality of terms; and display the descriptive page associated with the typed buzzword in response to the user interacting with the buzzword area of the user interface; and a client workstation including a display screen configured to show the graphical user interfaces. - View Dependent Claims (18, 19, 20, 21, 22, 23, 24)
-
Specification