×

Automated ontology development

  • US 10,339,452 B2
  • Filed: 02/05/2014
  • Issued: 07/02/2019
  • Est. Priority Date: 02/06/2013
  • Status: Active Grant
First Claim
Patent Images

1. A method of automated ontology development via a computer system for processing communication data, wherein the ontology is a structural representation of language elements and the relationships between those language elements within a domain stored in memory of the computer system, the method comprising:

  • processing a corpus of communication data by the computer system, the corpus comprising communication data from a plurality of interactions from multiple platforms;

    extracting a plurality of terms from the corpus by the computer system, wherein each term of the plurality is a plurality of words that identify a single concept within the corpus;

    automatedly generating an ontology by the computer system from the extracted terms by at least creating two context vectors for each of the plurality of terms and comparing the context vectors for each of the plurality of terms to one another to categorize the terms into a plurality of relations, wherein a first of the two context vectors of a given term is a first list of terms that predicts terms that will appear to the left of the given term, wherein a second of the two context vectors is a second list of terms that predicts terms that will appear to the right of the given term, wherein each of the context vectors includes up to a predetermined number of potential terms in the first or second list of terms taken in descending order based on a calculated score predictive of the likelihood that a specific term will appear adjacent to a given one of the plurality of terms within the meaning units; and

    storing the automatedly generated ontology in an ontology database in the memory of the computer system.

View all claims
  • 2 Assignments
Timeline View
Assignment View
    ×
    ×