Systems and methods for creating and inserting application media content into social media system displays

• US 10,339,541 B2
• Filed: 01/31/2011
• Issued: 07/02/2019
• Est. Priority Date: 08/19/2009
• Status: Active Grant

• Current Assignee: Oracle International Corporation (Oracle Corporation)
• Original Assignee: Oracle International Corporation (Oracle Corporation)
• Inventors: Strutton, Michael J., Delgado, Paulo, Wilde, Slain J., Estes, Chad, Turner, Benjamin, Schult, John, Maxwell, John, Reynolds, Jason C., Pocius, Bryan S., Williams, II, Horace, Nolt, John B.
• Primary Examiner(s): Gartland, Scott D
• Application Number:
  US13/018,225
• Publication Number:
  US 20110213670A1
• Time in Patent Office: 3,074 Days
• Field of Search: 705 144, 705 1441, 705 1445, 705 1461, 705 1466, 705 1472, 705 1473
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0241 Advertisements
• CPC Class Codes: G06Q 30/0277 Online advertisement
• CPC Class Codes: H04L 51/066 Format adaptation, e.g. format conversion or compression

Abstract

Systems and methods for delivering application media content to multiple social media systems (SMSs) for display to SMS members. The method includes the steps of providing initial application media content to respective SMSs. Once a respective SMS member interacts with the initial content, a social relationship management system (SRMS) receives indication from an SMS of such interaction, and retrieves a unique application media file relating to application media content. The unique application media file is then applied to an application media container file that overcomes certain formatting protocols and requirements of the SMS and enables transmission and delivery of the application media content to the SMS. The application media content is then delivered to the SMS member on the SMS through the application media container file.

Claims

1. A method comprising:

receiving, by a management system for managing interactions with a plurality of social media systems, a message comprising media content to publish on a social media system selected from the plurality of social media systems,

wherein each of the plurality of social media systems has one or more associated message rules,

wherein the management system is configured to manage interactions with each of the plurality of social media systems according to the one or more associated message rules;

retrieving, by the management system, one or more message rules adopted by the social media system;

assessing, by the management system, the media content according to the one or more message rules adopted by the social media system;

based upon the assessing, determining that the media content is not supported by the social media system, wherein the media content is supported by at least one of the plurality of social media systems with which the management system manages interactions;

generating, by the management system, based upon determining that the media content is not supported by the social media system, a new web page comprising the media content;

modifying the message, by the management system, by replacing the media content with a uniform resource locator (URL) of the new web page comprising the media content, to obtain a formatted message;

transmitting the formatted message to the social media system for display to a social media system member; and

receiving, by the management system, a response from the social media system corresponding to an interaction by the social media system member with the formatted message to select the URL, wherein selection of the URL results in display of the media content on the new web page.

2. The method of claim 1, wherein the formatted message comprises a metadata file including instructions to retrieve the media content.

3. The method of claim 1, further comprising:

filtering the response from the social media system corresponding to the interaction by the social media system member with the formatted message.

4. The method of claim 3, wherein filtering the response from the social media system comprises one or more of:

flagging the response, removing content from the response, and removing the response.

5. The method of claim 1, wherein the formatted message comprises a starter image, wherein the interaction by the social media system member with the formatted message comprises interaction with the starter image.

6. The method of claim 1,

wherein to manage interactions with each of the plurality of social media systems according to the one or more associated message rules, the management system maintains a relational database comprising a plurality of linked database tables, wherein at least one database table selected from the plurality of linked database tables comprises a first column identifying the plurality of social media systems, a second column identifying the one or more associated message rules, and a plurality of rows associating the first column and the second column for each of the plurality of social media systems.

7. The method of claim 1, further comprising:

receiving, by the management system, a request from a marketer to generate the media content via an Internet-accessible portal operatively coupled to the management system; and

generating, by management system, the media content responsive to receiving the request.

8. The method of claim 1, wherein modifying the message to obtain the formatted message is performed in compliance with a protocol defined by an application programming interface (API) of the social media system.

9. The method of claim 1, wherein the response from the social media system comprises one or more of:

information corresponding to application media views, information corresponding to application media clicks, information corresponding to URL clicks, information corresponding to comment posts, social media system member contact information, and social media system specific responses.

10. The method of claim 1, further comprising:

generating, by the management system, the message comprising the media content, wherein generating the message comprises;

retrieving an application media file corresponding to the media content, and

retrieving an application configuration file comprising application media preferences, corresponding to a unique instance of the application media file.

11. The method of claim 10, wherein the application configuration file comprises one or more of:

extensible markup language (XML) file and hypertext markup language (HTML).

12. The method of claim 10, wherein the application media file comprises a Shockwave/Flash (SWF) file.

13. The method of claim 10, wherein generating the message further comprises:

retrieving an application module file comprising instructions for enabling display of the media content; and

applying the application configuration file to the application module file.

14. The method of claim 13, wherein the instructions of the application module file for enabling display of the media content correspond to a specific application media type.

15. The method of claim 13, wherein the application module file comprises a Shockwave/Flash (SWF) file.

16. A non-transitory computer-readable storage medium comprising instructions which, when executed by one or more hardware processors, cause performance of operations comprising:

receiving, by a management system for managing interactions with a plurality of social media systems, a message comprising media content to publish on a social media system selected from the plurality of social media systems,

wherein each of the plurality of social media systems has one or more associated message rules,

wherein the management system is configured to manage interactions with each of the plurality of social media systems according to one or more associated message rules;

retrieving, by the management system, one or more message rules adopted by the social media system,

assessing, by the management system, the media content according to the one or more message rules adopted by the social media system;

based upon the assessing, determining that the media content is not supported by the social media system, wherein the media content is supported by at least one of the plurality of social media system with which the management system manages interactions;

generating, by the management system, based upon determining that the media content is not supported by the social media system, a new web page comprising the media content;

modifying the message, by the management system, by replacing the media content with a uniform resource locator (URL) of the new web page comprising the media content, to obtain a formatted message;

transmitting the formatted message to the social media system for display to a social media system member; and

receiving, by the management system, a response from the social media system corresponding to an interaction by the social media system member with the formatted message to select the URL, wherein selection of the URL results in display of the media content on the new web page.

17. The medium of claim 16, wherein the operations further comprise:

generating, by the management system, the message comprising the media content, wherein

generating the message comprises;

retrieving an application media file corresponding to the media content, and;

retrieving an application configuration file comprising application media preferences, corresponding to a unique instance of the application media file.

18. The medium of claim 17, wherein the application configuration file comprises one or more of:

application media type, application media format, application media specifics, expiration date, graphics, audio information, SMS member capabilities, and information retrieval fields.

19. The medium of claim 17, wherein the application configuration file comprises one or more of:

extensible markup language (XML) and hypertext markup language (HTML).

20. The medium of claim 17, wherein the operations further comprise storing the application configuration file in a database maintained by the management system, for subsequent use by the management system.

21. The medium of claim 16,

wherein to manage interactions with each of the plurality of social media systems according to the one or more associated message rules, the management system maintains a relational database comprising a plurality of linked database tables, wherein at least one database table selected from the plurality of linked database tables comprises a first column identifying the plurality of social media systems, a second column identifying the one or more associated message rules, and a plurality of rows associating the first column and the second column for each of the plurality of social media systems.

22. The medium of claim 16, wherein the media content comprises pre-stored application media retrieved from a database maintained by the management system.

23. The medium of claim 16, wherein the message comprising media content comprises one or more of:

(a) a social media system identifier associated with the social media system,

(b) date information corresponding to one or more display dates for publishing the message on the social media system,

(c) a message identifier,

(d) time information corresponding to a specific time for publishing the message on the social media system,

(e) a developer identifier corresponding to a specific developer that generated the media content, and

(f) a schedule for repeat displays of the message information.

24. The medium of claim 16, wherein the message comprises a metadata file including instructions to retrieve the media content.

25. The medium of claim 16, wherein modifying the message to obtain the formatted message is performed in compliance with a protocol defined by an application programming interface (API) of the social media system.

26. A system comprising:

a management system for managing interactions with a plurality of social media systems,

wherein each of the plurality of social media systems has one or more associated message rules,

wherein the management system is configured to manage interactions with each of the plurality of social media systems according to the one or more associated message rules; and

a database maintained by the management system for storing management system content,

wherein the management system is configured to execute instructions causing performance of operations comprising;

receiving a message comprising media content to publish on a social media system selected from the plurality of social media systems,

retrieving one or more message rules adopted by the social media system, assessing the media content according to the one or more message rules adopted by the social media system,

based upon the assessing, determining that the media content is not supported by the social media system, wherein the media content is supported by at least one of the plurality of social media systems with which the management system manages interactions,

generating, based upon determining that the media content is not supported by the social media system, a new web page comprising the media content,

modifying the message by replacing the media content with a uniform resource locator (URL) of the new web page comprising the media content, to obtain a formatted message,

transmitting the formatted message to the social media system for display to a social media system member, and

receiving a response from the social media system corresponding to an interaction by the social media system member with the formatted message to select the URL, wherein selection of the URL results in display of the media content on the new web page.

27. The system of claim 26,

wherein the database is a relational database comprising a plurality of linked database tables wherein at least one database table selected from the plurality of linked database tables comprises a first column identifying the plurality of social media systems, a second column identifying the one or more associated message rules, and a plurality of rows associating the first column and the second column for each of the plurality of social media systems.