Action links

• US 10,341,279 B2
• Filed: 09/30/2015
• Issued: 07/02/2019
• Est. Priority Date: 10/09/2014
• Status: Active Grant

• Current Assignee: Salesforce.com, Inc.
• Original Assignee: Salesforce.com, Inc.
• Inventors: Seymour, Christopher Douglas, Seradjfar, Kamyar, Cook, Jr., Thomas Archie, Bleyle, Jody Elizabeth, Arabo, Mohamad, Houston, John Christopher
• Primary Examiner(s): Lazaro, David R
• Assistant Examiner(s): Ye, Zi
• Application Number:
  US14/871,911
• Publication Number:
  US 20160105383A1
• Time in Patent Office: 1,371 Days
• Field of Search: 709203, 709205, 709206
• CPC Class Codes: G06Q 50/01 Social networking
• CPC Class Codes: H04L 51/18 Commands or executable codes
• CPC Class Codes: H04L 51/52 for supporting social networking services
• CPC Class Codes: H04L 67/02 based on web technology, e.g. hypertext transfer protocol [HTTP]
• CPC Class Codes: H04L 67/306 User profiles
• CPC Class Codes: H04L 67/53 using third party service providers

Abstract

The technology disclosed includes a method for initiating a web service through an action item within a post in a social media network. A request is received from a user for a post to a social network. The request includes a definition for an action-link-group, which comprises one or more action links. The post is created to include the action-link-group and is then uploaded to the network. Upon receiving a selection of an action link within the action-link-group, an action item associated with the action link is performed.

Claims

1. A method of delivering customized action options that integrate a feed system with a non-feed system, the method including:

storing an action-link-group, the action-link-group including a plurality of action links, an executions-allowed parameter, and a category parameter indicating a display attribute of the plurality of action links within the feed system, wherein an action link of the plurality of action links is stored with information including;

a label for the action link,

an action-link-URL referencing an API entry of the non-feed system,

an action type indicating a type of action to be taken with respect to the action-link-URL in response to invoking the action link, and

authorization data to be passed during invocation of the action link;

integrating the action-link group as a feed item of the feed system based on the category parameter, wherein an execution status of the action link is maintained with the feed item for comparison with the executions-allowed parameter;

receiving an invocation request, from a user authenticated with a host-user ID, the invocation request including the action link of the plurality of action links;

invoking the action-link-URL with the authorization data;

receiving third-party data from the non-feed system generated responsive to invoking the action-link-URL; and

causing display of the third-party data from the non-feed system as a feed item of the feed system.

2. The method of claim 1, further including, binding data for display with the plurality of action links.

3. The method of claim 2, further including causing display of the third-party data as a message.

4. The method of claim 2, further including causing display of the third-party data as a notification.

5. The method of claim 2, further including causing display of the third-party data as a database record.

6. The method of claim 1, wherein the action-link-group further includes an initial action-state status and an HTTP method type to combine with the action type when invoking a third-party API.

7. The method of claim 1, further including storing the authorization data for the action link as an OAuth token.

8. The method of claim 1, further including storing the authorization data for the action link as a cryptographic token corresponding to a particular user ID for the action link.

9. The method of claim 1, wherein the action link is further stored with an HTTP method type to combine with the action type and a mandated-confirmation parameter and a corresponding confirmation-eliciting message.

10. The method of claim 1, wherein the action link is a first action link, and at least a second action link is stored with user targeting data that specifies at least one particular user ID or user group to include or exclude from viewing the second action link.

11. The method of claim 1, further including sending the third-party data as key-value pairs to be formatted locally at a display device.

12. The method of claim 1, further including sending the third-party data as parameters to be formatted locally at a display device.

13. The method of claim 1, wherein the executions-allowed parameter specifies whether the action links are mutually exclusive.

14. The method of claim 1, wherein the executions-allowed parameter specifies whether the action links can be repeatedly executed.

15. The method of claim 1, wherein the category parameter indicates whether the plurality of action links are to be displayed with an item or responsive to selecting an options menu.

16. A computing system comprising a processor and memory, wherein the memory comprises computer-executable instructions that, when executed by the processor, deliver customized action options that integrate a feed system with a non-feed system causing the computing system to:

store an action-link-group, the action-link-group including a plurality of action links, an executions-allowed parameter, and a category parameter indicating a display attribute of the plurality of action links within the feed system, wherein an action link of the plurality of action links is stored with information including;

a label for the action link,

an action-link-URL referencing an API entry of the non-feed system,

an action type indicating a type of action to be taken with respect to the action-link-URL in response to invoking the action link, and

authorization data to be passed during invocation of the action link;

integrate the action-link group as a feed item of the feed system based on the category parameter, wherein an execution status of the action link is maintained with the feed item for comparison with the executions-allowed parameter;

receive an invocation request, from a user authenticated with a host-user ID, the invocation request including the action link of the plurality of action links;

invoking the action-link-URL with the authorization data;

receive third-party data from the non-feed system generated responsive to invoking the action-link-URL; and

cause display of the third-party data from the non-feed system as a feed item of the feed system.

17. The system of claim 16, further including, bind data for display with the plurality of action links.

18. A non-transitory computer readable medium holding computer program instructions that, when executed by a processor, deliver customized action options that integrate a feed system with a non-feed system causing a computing system to:

store an action-link-group, the action-link-group including a plurality of action links, an executions-allowed parameter, and a category parameter indicating a display attribute of the plurality of action links within the feed system, wherein an action link of the plurality of action links is stored with information including;

a label for the action link,

an action-link-URL referencing an API entry of the non-feed system,

an action type indicating a type of action to be taken with respect to the action-link-URL in response to invoking the action link, and

authorization data to be passed during invocation of the action link;

integrate the action-link group as a feed item of the feed system based on the one category parameter, wherein an execution status of the action link is maintained with the feed item for comparison with the executions-allowed parameter;

receive an invocation request, from a user authenticated with a host-user ID, the invocation request including the action link of the plurality of action links;

invoking the action-link-URL with the authorization data;

receive third-party data from the non-feed system generated responsive to invoking the action-link-URL; and

cause display of the third-party data from the non-feed system as a feed item of the feed system.

19. The non-transitory computer readable medium of claim 18, further including:

bind data for display with the plurality of action links.

20. A method of simplified incorporation of a third-party non-feed application into a host feed application, the method including:

storing an action-link-group, the action-link-group including a plurality of action links, an executions-allowed parameter, and a category parameter indicating a display attribute of the plurality of action links within the feed system, wherein an action link of the plurality of action links is stored with information including;

a label for the action link,

an action-link-URL referencing an API entry of the non-feed system,

an action type indicating a type of action to be taken with respect to the action-link-URL in response to invoking the action link, and

authorization data to be passed during invocation of the action link;

integrating the action-link group as a feed item of the feed system based on the category parameter, wherein an execution status of the action link is maintained with the feed item for comparison with the executions-allowed parameter;

receiving an invocation request, from a user authenticated with a host-user ID, the invocation request including the action link of the plurality of action links;

invoking the action-link-URL with the authorization data;

receiving third-party data from the non-feed system generated responsive to invoking the action-link-URL; and

causing display of the third-party data from the non-feed system as a feed item of the feed system.

21. The method of claim 20, wherein the executions-allowed parameter specifies whether the action links are mutually exclusive.