Multimodal conversation transfer
First Claim
1. A method for managing a multimodal conversation across multiple points of presence on a communication network, the method comprising:
- pairing a first device with a second device;
receiving, at the first device, a multimodal conversation identifier based on the pairing, wherein the multimodal conversation identifier identifies the multimodal conversation that comprises a first communication session and a second communication session, which are executing on the second device;
accessing the multimodal conversation based on the received multimodal conversation identifier; and
updating, using the first device, one or more of the first communication session and the second communication session of the multimodal conversation.
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Accused Products
Abstract
In one embodiment, a user may transfer a multimodal conversation. A multimodal conversation may have a first mode communication session and a second mode communication session. A first user point of presence may execute a first transfer of the first mode communication session with a first partner point of presence from the first user point of presence to a first target point of presence. A second user point of presence may execute a second transfer of the second mode communication session with a second partner point of presence from the second user point of presence to a second target point of presence.
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Citations
20 Claims
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1. A method for managing a multimodal conversation across multiple points of presence on a communication network, the method comprising:
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pairing a first device with a second device; receiving, at the first device, a multimodal conversation identifier based on the pairing, wherein the multimodal conversation identifier identifies the multimodal conversation that comprises a first communication session and a second communication session, which are executing on the second device; accessing the multimodal conversation based on the received multimodal conversation identifier; and updating, using the first device, one or more of the first communication session and the second communication session of the multimodal conversation. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A system for managing a multimodal conversation across multiple points of presence on a communication network, the system comprising:
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at least one processor; and a memory, operatively connected with the at least one processor, storing computer-executable instructions that, when executed by the at least one processor, causes the at least one processor to execute a method that comprises; pairing the system with a computing device; receiving a multimodal conversation identifier based on the pairing, wherein the multimodal conversation identifier identifies the multimodal conversation that comprises a first communication session and a second communication session, which are executing on the computing device; accessing the multimodal conversation based on the received multimodal conversation identifier; and updating, using the system, one or more of the first communication session and the second communication session of the multimodal conversation. - View Dependent Claims (9, 10, 11, 12, 13, 14)
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15. A computer-readable medium storing computer-executable instructions that, when executed by at least one processor, causes a machine to:
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pair a first device with a second device; receive a multimodal conversation identifier based on the pairing, wherein the multimodal conversation identifier identifies a multimodal conversation that comprises a first communication session and a second communication session, which are executing on the second device; access the multimodal conversation based on the received multimodal conversation identifier; and update one or more of the first communication session and the second communication session of the multimodal conversation across the first device and the second device. - View Dependent Claims (16, 17, 18, 19, 20)
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Specification