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System and method of overriding a scheduled task in an intrusion system to reduce false alarms

  • US 10,345,765 B2
  • Filed: 09/14/2012
  • Issued: 07/09/2019
  • Est. Priority Date: 09/14/2012
  • Status: Active Grant
First Claim
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1. A method comprising:

  • identifying a task scheduled to be executed at a first scheduled time;

    identifying a recipient of an alert message for the task;

    identifying a first transmission medium for the alert message, wherein the first transmission medium is SMS, email, or telephone;

    identifying a first predetermined period of time prior to the first scheduled time;

    when the first predetermined period of time prior to the first scheduled time occurs, transmitting the alert message to a user device of the recipient via the first transmission medium;

    receiving a response message from the recipient or failing to receive the response message from the recipient within a second predetermined period of time after transmitting the alert message to the user device;

    when the response message is received from the recipient within the second predetermined period of time and includes first instructions to execute the task at the first scheduled time, executing the task at the first scheduled time;

    when the response message is received from the recipient within the second predetermined period of time and includes second instructions to cancel the task at the first scheduled time, canceling the task at the first scheduled time;

    when the response message is received from the recipient within the second predetermined period of time and includes third instructions to cancel the task at a plurality of second scheduled times, canceling the task at each of the plurality of second scheduled times;

    when the response message is received from the recipient within the second predetermined period of time and includes fourth instructions to reschedule the task for a new scheduled time, rescheduling the task for the new scheduled time; and

    when the response message from the recipient is not received within the second predetermined period of time, identifying a default setting and taking action in accordance with the default setting,wherein the default setting includes executing the task at the first scheduled time or canceling the task at the first scheduled time,wherein receiving the response message from the recipient includes receiving the response message via a second transmission medium,wherein the second transmission medium is SMS, email, or telephone, andwherein the second transmission medium is different than the first transmission medium.

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