Check-out based distribution and redemption of digital promotions

• US 10,346,865 B2
• Filed: 12/20/2011
• Issued: 07/09/2019
• Est. Priority Date: 12/20/2011
• Status: Active Grant

• Current Assignee: Quotient Technology Inc.
• Original Assignee: Quotient Technology Inc.
• Inventors: Boal, Steven R.
• Primary Examiner(s): Schmucker, Michael W
• Application Number:
  US13/332,317
• Publication Number:
  US 20130159090A1
• Time in Patent Office: 2,758 Days
• Field of Search: 705 1438
• CPC Class Codes: G06Q 30/0207 Discounts or incentives, e.g. coupons or rebates
• CPC Class Codes: G06Q 30/0238 at point-of-sale [POS]

Abstract

Coupon information is provided electronically in association with receipts for transactions at physical stores and/or online stores. A retailer causes performance of a transaction in which one or more items are purchased. An interface configured to accept input indicating a customer identifier, such as an email address, associated with the transaction is provided. When input has been received via the interface, it is determined whether the identifier is associated with a known customer identity. If the customer identifier is associated with a known identity, digital coupons associated with that identity are applied against the transaction. An electronic receipt is further provided for the transaction via, for instance, the provided email address or a web-based application in which a session is established in connection with the identity.

Claims

1. A computer-implemented method comprising the steps of:

using a retailer terminal computer comprising a microprocessor and a memory, receiving input specifying items for purchase in transactions with customers;

using the retailer terminal computer, responsive to receiving a first input via an interface of the retailer terminal computer that is configured to accept at least a first customer identifier associated with a first transaction, storing the first input in the memory of the retailer terminal computer, using the microprocessor to access at least one record that stores customer identifiers in association with respective known customer identities, and to determine that the first customer identifier is associated with a known customer identity;

using the retailer terminal computer, identifying one or more digital coupons stored in the memory in association with the first customer identifier;

using the retailer terminal computer, at least partially responsive to receiving the first input and determining that the first customer identifier is associated with a known customer identity, using a credit card reader, causing performance of the first transaction including redemption of the one or more digital coupons associated with the first customer identifier;

using the retailer terminal computer, receiving new coupon data specifying a new coupon offer, the new coupon offer having been selected based on a first item of a plurality of items that were purchased in the first transaction;

using the retailer terminal computer, generating an electronic receipt including, adjacent to information about the first item, data describing the new coupon offer and a second coupon offer, the second coupon offer having been selected based on payment information included within the electronic receipt and the use of which is conditioned upon a type of payment used in a subsequent transaction that is different from the type of payment displayed in the payment information;

using the retailer terminal computer, transmitting the electronic receipt for the first transaction via an email message to an email address that is the same as the first customer identifier;

using the retailer terminal computer, at least partially responsive to not receiving, via the interface and for a second transaction, any input that indicates any customer identifier associated with any known customer identity, performing the second transaction, in which a second set of one or more items is purchased, and printing a printed receipt for the second transaction.

2. The computer-implemented method of claim 1, wherein the new coupon data describing the new coupon offer includes, within the electronic receipt, a link by which the customer may request that a digital coupon for the new coupon offer be saved to an account, and further comprising automatically saving a digital coupon for the new coupon offer to the account.

3. The computer-implemented method of claim 1, wherein a coupon server computer is one or more servers operated by a coupon distributor, wherein the coupon distributor is separate from the retailer terminal computer.

4. The computer-implemented method of claim 1, wherein the electronic receipt includes a first set of one or more lines that include transaction details for the first item and a second set of one or more lines that includes transaction details for a second item of the plurality of items that were purchased in the first transaction, other than the first item;

wherein the data describing the new coupon offer is displayed between the first set of one or more lines and the second set of one or more lines.

5. The computer-implemented method of claim 1, wherein the data describing the new coupon offer comprises a link to a web page that includes further information about the new coupon offer and information about one or more additional coupon offers, other than the new coupon offer.

6. The computer-implemented method of claim 1, further comprising including, in the electronic receipt, adjacent to information about a second item of a plurality of items purchased in the first transaction, data describing a third coupon offer that is available for the customer, the third coupon offer having been selected based on the second item.

7. The computer-implemented method of claim 1, wherein the data describing the new coupon offer includes a link to a web page with further information about the new coupon offer, the web page including an explanation of at least one reason related to a presentation of the new coupon offer, the web page including a control for receiving input indicating a preference for the customer to not receive information about future coupon offers related to the first item.

8. The computer-implemented method of claim 1, further comprising including, in the electronic receipt, information about a second item of a plurality of items purchased in the first transaction, and not including, adjacent to the information about the second item, any data describing a coupon offer.

9. One or more non-transitory computer-readable media storing instructions which when executed by one or more processors cause performing:

using a retailer terminal computer comprising a microprocessor and a memory, receiving input specifying items for purchase in transactions with customers;

using the retailer terminal computer, responsive to receiving a first input via an interface of the retailer terminal computer that is configured to accept at least a first customer identifier associated with a first transaction, storing the first input in the memory of the retailer terminal computer, using the microprocessor to access at least one record that stores customer identifiers in association with respective known customer identities, and to determine that the first customer identifier is associated with a known customer identity;

using the retailer terminal computer, identifying one or more digital coupons stored in the memory in association with the first customer identifier;

using the retailer terminal computer, at least partially responsive to receiving the first input and determining that the first customer identifier is associated with a known customer identity, using a credit card reader, causing performance of the first transaction including redemption of the one or more digital coupons associated with the first customer identifier;

using the retailer terminal computer, receiving new coupon data specifying a new coupon offer, the new coupon offer having been selected based on a first item of a plurality of items that were purchased in the first transaction;

using the retailer terminal computer, generating an electronic receipt including, adjacent to information about the first item, data describing the new coupon offer and a second coupon offer, the second coupon offer having been selected based on payment information included within the electronic receipt and the use of which is conditioned upon a type of payment used in a subsequent transaction that is different from the type of payment displayed in the payment information;

using the retailer terminal computer, transmitting the electronic receipt for the first transaction via an email message to an email address that is the same as the first customer identifier;

using the retailer terminal computer, at least partially responsive to not receiving, via the interface and for a second transaction, any input that indicates any customer identifier associated with any known customer identity, performing the second transaction, in which a second set of one or more items is purchased, and printing a printed receipt for the second transaction.

10. The non-transitory computer-readable media of claim 9, wherein the new coupon data describing the new coupon offer includes, within the electronic receipt, a link by which the customer may request that a digital coupon for the new coupon offer be saved to an account, and further comprising sequences of instructions which when executed cause automatically saving a digital coupon for the new coupon offer to the account.

11. The non-transitory computer-readable media of claim 9, wherein a coupon server computer is one or more servers operated by a coupon distributor, wherein the coupon distributor is separate from the retailer terminal computer.

12. The non-transitory computer-readable media of claim 9, wherein the electronic receipt includes a first set of one or more lines that include transaction details for the first item and a second set of one or more lines that includes transaction details for a second item of the plurality of items that were purchased in first the transaction, other than the first item;

wherein the data describing the new coupon offer is displayed between the first set of one or more lines and the second set of one or more lines.

13. The non-transitory computer-readable media of claim 9, wherein the data describing the new coupon offer comprises a link to a web page that includes further information about the new coupon offer and information about one or more additional coupon offers, other than the new coupon offer.

14. The non-transitory computer-readable media of claim 9, further comprising sequences of instructions which when executed cause including, in the electronic receipt, adjacent to information about a second item of a plurality of items purchased in the first transaction, data describing a third coupon offer that is available for the customer, the third coupon offer having been selected based on the second item.

15. The non-transitory computer-readable media of claim 9, wherein the data describing the new coupon offer includes a link to a web page with further information about the new coupon offer, the web page including an explanation of at least one reason related to a presentation of the new coupon offer, the web page including a control for receiving input indicating a preference for the customer to not receive information about future coupon offers related to the first item.

16. The non-transitory computer-readable media of claim 9, further comprising sequences of instructions which when executed cause including, in the electronic receipt, information about a second item of a plurality of items purchased in the first transaction, and not including, adjacent to the information about the second item, any data describing a coupon offer.