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Systems and methods to obtain passenger feedback in response to autonomous vehicle driving events

  • US 10,346,888 B2
  • Filed: 06/16/2017
  • Issued: 07/09/2019
  • Est. Priority Date: 06/16/2017
  • Status: Active Grant
First Claim
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1. A computer-implemented method to obtain autonomous vehicle passenger feedback, the method comprising:

  • detecting, by a computing system comprising one or more computing devices, an occurrence of a driving event performed by an autonomous vehicle, wherein detecting, by the computing system, the occurrence of the driving event performed by the autonomous vehicle comprises detecting, by the computing system, the occurrence of the driving event based at least in part on one or more of;

    turn-by-turn data associated with a navigational system included in the autonomous vehicle;

    vehicle data collected by the autonomous vehicle;

    telematics data generated by the autonomous vehicle;

    data collected by a human machine interface computing device that describes motion experienced by the passenger; and

    data wirelessly received from a user device associated with the passenger that describes motion experienced by the passenger;

    in response to detecting the occurrence of the driving event;

    providing, by the computing system, an interactive user interface that enables a passenger of the autonomous vehicle to enter passenger feedback regarding the occurrence of the driving event performed by the autonomous vehicle;

    receiving, by the computing system, the passenger feedback entered by the passenger of the autonomous vehicle via the interactive user interface; and

    associating, by the computing system, the passenger feedback with one or more of;

    an identification of the driving event performed by the autonomous vehicle, a time at which the driving event occurred, a location at which the driving event occurred, and data collected by the autonomous vehicle during performance of the driving event.

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