Encouraging the engagement of users on a social network site

• US 10,348,669 B2
• Filed: 11/20/2015
• Issued: 07/09/2019
• Est. Priority Date: 11/20/2015
• Status: Active Grant

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Brunn, Jonathan F., Hoy, Jeffrey R., Imsdahl, Marit L., Silva, Asima
• Primary Examiner(s): Kim, Edward
• Application Number:
  US14/947,794
• Publication Number:
  US 20170149721A1
• Time in Patent Office: 1,327 Days
• CPC Class Codes: H04L 51/216 Handling conversation history, e.g. grouping of messages in sessions or threads
• CPC Class Codes: H04L 51/224 providing notification on incoming messages, e.g. pushed notifications of received messages
• CPC Class Codes: H04L 51/42 Mailbox-related aspects, e.g. synchronisation of mailboxes
• CPC Class Codes: H04L 51/52 for supporting social networking services
• CPC Class Codes: H04L 67/306 User profiles
• CPC Class Codes: H04L 67/535 Tracking the activity of the user network monitoring arrangements H04L43/00; recording of computer activity G06F11/34
• CPC Class Codes: H04W 4/21 for social networking applications

Abstract

Increasing social network site interactions or user activities in one aspect may include monitoring social network site activities of a first user on a social network site. Based on the monitoring, a second user of the social network site whose postings the first user follows may be identified. The second user'"'"'s postings that the first user follows may be classified into a content type. The content type indexed by a pair of identifiers identifying the first user and the second user may be stored in a storage device. A notification may be sent to the second user to post content of the content type to promote social network site interactions or activities of the first user.

Claims

1. A computer-implemented method of increasing social network site interactions, the method performed by one or more hardware processors, the method comprising:

monitoring by a social network server executing on one or more of the hardware processors, social network site activities of a first user on a social network site;

based on the monitoring, identifying a second user of the social network site whose postings the first user follows;

classifying by the social network server, the second user'"'"'s postings that the first user follows into a content type associated with a specific topic;

storing, by the social network server in a storage device, the content type associated with the specific topic indexed by a pair of identifiers identifying the first user and the second user;

determining that the first user'"'"'s social network site activities has decreased;

determining that the second user'"'"'s postings related to the content type associated with the specific topic has decreased; and

sending by the social network server, a notification to the second user, the notification requesting that the second user post content of the content type associated with the specific topic, the notification promoting social network site interactions of the first user,

wherein the second user is a followed user and the social network server indicates to the second user that the second user'"'"'s posting of the content of the content type associated with the specific topic has increased the first user'"'"'s social network site activities.

2. The method of claim 1, the notification further comprises one or more items of the content type and a recommendation to the second user to post the one or more items.

3. The method of claim 1, wherein the notification is sent responsive to detecting that the first user'"'"'s social network site activities have decreased over a period of time and detecting that the second user'"'"'s postings associated with the content type have decreased over the period of time.

4. The method of claim 3, wherein the detecting that the first user'"'"'s social network site activities have decreased comprises comparing first user'"'"'s historical access patterns on the social network site with first user'"'"'s access patterns over the period of time.

5. The method of claim 1, wherein the notification comprise one or more of an electronic mail, a text message, and a targeted posts on a social network web page associated with the second user.

6. The method of claim 1, wherein the method is performed for each of a plurality of first users on the social network site.

7. The method of claim 1, wherein the method is performed with respect to each of a plurality of second users followed by the first user on the social network site.

8. A non-transitory computer readable storage medium storing a program of instructions executable by a machine to perform a method of increasing social network site interactions, the method comprising:

monitoring by a social network server executing on one or more of the hardware processors, social network site activities of a first user on a social network site;

based on the monitoring, identifying a second user of the social network site whose postings the first user follows;

classifying by the social network server, the second user'"'"'s postings that the first user follows into a content type associated with a specific topic;

storing, by the social network server in a storage device, the content type associated with the specific topic indexed by a pair of identifiers identifying the first user and the second user;

determining that the first user'"'"'s social network site activities has decreased;

determining that the second user'"'"'s postings related to the content type associated with the specific topic has decreased; and

sending by the social network server, a notification to the second user, the notification requesting that the second user post content of the content type associated with the specific topic, the notification promoting social network site interactions of the first user,

wherein the second user is a followed user and the social network server indicates to the second user that the second user'"'"'s posting of the content of the content type associated with the specific topic has increased the first user'"'"'s social network site activities.

9. The non-transitory computer readable storage medium of claim 8, the notification further comprises one or more items of the content type and a recommendation to the second user to post the one or more items.

10. The non-transitory computer readable storage medium of claim 8, wherein the notification is sent responsive to detecting that the first user'"'"'s social network site activities have decreased over a period of time and detecting that the second user'"'"'s postings associated with the content type have decreased over the period of time.

11. The non-transitory computer readable storage medium of claim 10, wherein the detecting that the first user'"'"'s social network site activities have decreased comprises comparing first user'"'"'s historical access patterns on the social network site with first user'"'"'s access patterns over the period of time.

12. The non-transitory computer readable storage medium of claim 8, wherein the notification comprise one or more of an electronic mail, a text message, and a targeted posts on a social network web page associated with the second user.

13. The non-transitory computer readable storage medium of claim 8, wherein the method is performed for each of a plurality of first users on the social network site.

14. The non-transitory computer readable storage medium of claim 8, wherein the method is performed with respect to each of a plurality of second users followed by the first user on the social network site.

15. A system of increasing social network site interactions, comprising:

one or more hardware processors running a social network server operable to monitor social network site activities of a first user on a social network site,

one or more of the hardware processors further operable to identify a second user of the social network site whose postings the first user follows,

one or more of the hardware processors further operable to classify the second user'"'"'s postings that the first user follows into a content type associated with a specific topic;

a storage device couple to one or more of the hardware processors;

one or more of the hardware processors further operable to store in the storage device, the content type associated with the specific topic indexed by a pair of identifiers identifying the first user and the second user,

one or more of the hardware processors further operable to determine that the first user'"'"'s social network site activities has decreased,

one or more of the hardware processors further operable to determine that the second user'"'"'s postings related to the content type associated with the specific topic has decreased,

one or more of the hardware processors further operable to send a notification to the second user via a communication network requesting that the second user post content of the content type associated with the specific topic, the notification promoting social network site interactions of the first user,

wherein the second user is a followed user and the social network server indicates to the second user that the second user'"'"'s posting of the content of the content type associated with the specific topic has increased the first user'"'"'s social network site activities.

16. The system of claim 15, wherein the notification further comprises one or more items of the content type and a recommendation to the second user to post the one or more items.

17. The system of claim 15, wherein the notification is sent responsive to detecting that the first user'"'"'s social network site activities have decreased over a period of time and detecting that the second user'"'"'s postings associated with the content type have decreased over the period of time.

18. The system of claim 17, wherein one or more of the hardware processors detects that the first user'"'"'s social network site activities have decreased by comparing first user'"'"'s historical access patterns on the social network site with first user'"'"'s access patterns over the period of time.

19. The system of claim 15, wherein the notification comprise one or more of an electronic mail, a text message, and a targeted posts on a social network web page associated with the second user.

20. The system of claim 15, wherein one or more of the hardware processors notifies the first user that the second user posted additional content of the content type.