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Software-defined computing system remote support

  • US 10,353,732 B2
  • Filed: 11/02/2017
  • Issued: 07/16/2019
  • Est. Priority Date: 12/21/2015
  • Status: Active Grant
First Claim
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1. A method, comprising:

  • initializing in a software-defined computing system, by a hypervisor executing on a processor, first and second virtual machines;

    executing, on the first virtual machine, a first software application configured to provide a service; and

    executing, on the second virtual machine, a second software application configured to enable remote monitoring of the first software application via a data connection by deploying a virtual remote support connectivity client in the second virtual machine executing on the hypervisor using the first virtual machine as a proxy to enable the remote monitoring of the first software application.

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