System and method for administering a loyalty program and processing payments

• US 10,354,269 B2
• Filed: 12/28/2015
• Issued: 07/16/2019
• Est. Priority Date: 08/22/2003
• Status: Active Grant

• Current Assignee: Modiv Media, Inc.
• Original Assignee: Catalina Marketing Corporation
• Inventors: Wesley, Robert J.
• Primary Examiner(s): Stanford, Christopher
• Application Number:
  US14/979,756
• Publication Number:
  US 20160110753A1
• Time in Patent Office: 1,296 Days
• CPC Class Codes: G06Q 20/20 Point-of-sale [POS] network systems
• CPC Class Codes: G06Q 20/322 Aspects of commerce using mobile devices [M-devices]
• CPC Class Codes: G06Q 20/327 Short range or proximity payments by means of M-devices
• CPC Class Codes: G06Q 20/343 Cards including a counter
• CPC Class Codes: G06Q 20/387 Payment using discounts or coupons relating to marketing G06Q30/02
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0207 Discounts or incentives, e.g. coupons or rebates
• CPC Class Codes: G06Q 30/0226 Incentive systems for frequent usage, e.g. frequent flyer miles programs or point systems
• CPC Class Codes: G06Q 30/0233 Method of redeeming a frequent usage reward
• CPC Class Codes: G06Q 30/0236 Incentive or reward received by requiring registration or ID from user
• CPC Class Codes: G06Q 30/0238 at point-of-sale [POS]
• CPC Class Codes: G07F 7/02 by keys or other credit registering devices

Abstract

The present invention is directed to a system and method for administration of a customer loyalty program at a point of sale terminal. The system, in one embodiment, contains a database of customer records for the loyalty program where each customer record contains information about a customer'"'"'s payment device and information about a customer'"'"'s mobile device. The system may locate a customer record in a database based on payment device or mobile device information captured at the point of sale terminal and apply any applicable loyalty program discounts. The system may then forward the payment device information to a third-party payment processor for payment processing. The system may print out a receipt at the point of sale terminal indicating any discounts and containing a promotional message. The system may also send a promotional message to the customer'"'"'s mobile device using the mobile device information stored in the customer'"'"'s record.

Claims

1. A system for providing coupons to a mobile device in association with a purchase transaction at a Point of Sale (POS) system, the system comprising:

one or more physical processors programmed with computer program instructions that, when executed by the one or more physical processors, cause the one or more physical processors to;

detect the mobile device as proximate to the POS system based on the POS system wirelessly scanning for the mobile device;

capture mobile device identification information from the mobile device;

receive payment identification information in relation to the purchase transaction;

determine whether a user account based on the mobile device identification information can be identified;

when the user account based on the mobile device identification cannot be identified, then;

send a notification, responsive to a determination to prompt the user account that cannot be identified, to request the user account based on the mobile device identification be generated;

process the purchase transaction in response to a determination to refrain from prompting the user account that cannot be identified; and

when the user account based on the mobile device identification can be identified, then;

update the user account to record the purchase transaction;

determine if the user account is eligible to receive a reward;

if the user account is eligible to receive the reward, apply the reward to the user account;

obtain coupon information based on the user account;

identify a communication address for the mobile device based on the user account; and

cause the coupon information to be transmitted to the mobile device using the communication address for the mobile device.

2. The system of claim 1, wherein the one or more physical processors is further programmed to:

cause the POS system to print the coupon information.

3. The system of claim 1, wherein the one or more physical processors is further programmed to:

receive, from the POS system, transaction information for the purchase transaction; and

cause receipt information that includes the transaction information to be transmitted to the mobile device.

4. The system of claim 1, wherein to cause the coupon information to be transmitted to the mobile device, the one or more physical processors is programmed to:

transmit the coupon information to the mobile device via a wireless communication link.

5. The system of claim 1, wherein to cause the coupon information to be transmitted to the mobile device, the one or more physical processors is programmed to:

cause the coupon information to be transmitted to the mobile device via a network connection.

6. The system of claim 1, the system further comprising:

a memory device configured to store the communication address for the mobile device, which comprises a phone number of the mobile device in association with the user account, wherein to cause the coupon information to be transmitted to the mobile device, the one or more physical processors is programmed to;

cause the coupon information to be transmitted to the mobile device via a Short Message Service (SMS) text message to the phone number.

7. The system of claim 1, the system further comprising:

a memory device configured to store the coupon information in association with the user account, wherein the coupon information is obtained from the memory device based on the association with the user account.

8. The system of claim 1, wherein the payment identification information is obtained from the mobile device.

9. The system of claim 8, wherein the payment identification information is obtained from the mobile device via a payment device reader configured to read the payment identification information from the mobile device.

10. The system of claim 9, wherein the payment device reader is configured to read the payment identification information via a Radio Frequency Identification (RFID) tag of the mobile device.

11. The system of claim 9, wherein the payment device reader is configured to read the payment identification information via a Near Field Communication (NFC) communication link with the mobile device.

12. The system of claim 1, wherein the coupon information includes a discount amount, from a price of an item, to be applied to the purchase transaction, and wherein the one or more physical processors is further programmed to:

generate an adjusted total for the purchase transaction based on the discount amount;

cause the adjusted total to be transmitted to a payment processing network for payment;

receive a confirmation from the payment processing network; and

cause the confirmation to be transmitted to the POS system.

13. The system of claim 1, wherein the coupon information includes a discount amount, from a price of an item, to be applied to the purchase transaction, and wherein the one or more physical processors is further programmed to:

generate an adjusted total for the purchase transaction based on the discount amount; and

cause the adjusted total to be transmitted to the POS system.

14. The system of claim 1, wherein the coupon information includes a discount amount, from a price of an item, to be applied to a future purchase transaction.

15. The system of claim 1, wherein the one or more physical processors is further programmed to:

receive, from the POS system, second payment identifying information, different from the payment identifying information, in relation to a second purchase transaction different from the purchase transaction;

identify the user account based on the second payment identifying information;

obtain second coupon information based on the user account;

identify the mobile device based on the user account; and

cause the second coupon information to be transmitted to the mobile device.

16. A computer implemented method for providing coupons to a mobile device in association with a purchase transaction at a Point of Sale (POS) system, the method comprising:

detecting the mobile device as proximate to the POS system based on the POS system wirelessly scanning for the mobile device;

capture mobile device identification information from the mobile device;

receiving payment identification information in relation to the purchase transaction;

determining whether a user account based on the mobile device identification information can be identified;

when the user account based on the mobile device identification cannot be identified, then;

send a notification, responsive to a determination to prompt the user account that cannot be identified, to request the user account based on the mobile device identification be generated;

process the purchase transaction in response to a determination to refrain from prompting the user account that cannot be identified; and

when the user account based on the mobile device identification can be identified, then;

update the user account to record the purchase transaction;

determine if the user account is eligible to receive a reward;

if the user account is eligible to receive the reward, applying the reward to the user account;

obtaining coupon information based on the user account;

identifying a communication address for the mobile device based on the user account; and

causing the coupon information to be transmitted to the mobile device using the communication address for the mobile device.

17. The method of claim 16, the method further comprising:

causing the POS system to print the coupon information.

18. The method of claim 16, the method further comprising:

receiving from the POS system, transaction information for the purchase transaction; and

causing receipt information that includes the transaction information to be transmitted to the mobile device.

19. The method of claim 16, wherein causing the coupon information to be transmitted to the mobile device comprises:

transmitting the coupon information to the mobile device via a wireless communication link.

20. The method of claim 16, wherein causing the coupon information to be transmitted to the mobile device comprises:

causing the coupon information to be transmitted to the mobile device via a network connection.

21. The method of claim 16, the method further comprising:

storing in a memory device, the communication address for the mobile device, which comprises a phone number of the mobile device in association with the user account, wherein to cause the coupon information to be transmitted to the mobile device; and

causing the coupon information to be transmitted to the mobile device via a Short Message Service (SMS) text message to the phone number.

22. The method of claim 16, the method further comprising:

storing in a memory device, the coupon information in association with the user account, wherein the coupon information is obtained from the memory device based on the association with the user account.

23. The method of claim 16, wherein the payment identification information is obtained from the mobile device.

24. The method of claim 23, wherein the payment identification information is obtained from the mobile device via a payment device reader configured to read the payment identification information from the mobile device.

25. The method of claim 24, wherein the payment device reader is configured to read the payment identification information via a Radio Frequency Identification (RFID) tag of the mobile device.

26. The method of claim 24, wherein the payment device reader is configured to read the payment identification information via a Near Field Communication (NFC) communication link with the mobile device.

27. The method of claim 16, wherein the coupon information includes a discount amount, from a price of an item, to be applied to the purchase transaction, the method further comprising:

generating an adjusted total for the purchase transaction based on the discount amount;

causing the adjusted total to be transmitted to a payment processing network for payment;

receiving a confirmation from the payment processing network; and

causing the confirmation to be transmitted to the POS system.

28. The method of claim 16, wherein the coupon information includes a discount amount, from a price of an item, to be applied to the purchase transaction, the method further comprising:

generating an adjusted total for the purchase transaction based on the discount amount; and

causing the adjusted total to be transmitted to the POS system.

29. The method of claim 16, wherein the coupon information includes a discount amount, from a price of an item, to be applied to a future purchase transaction.

30. The method of claim 16, the method further comprising:

receiving from the POS system, second payment identifying information, different from the payment identifying information, in relation to a second purchase transaction different from the purchase transaction;

identifying the user account based on the second payment identifying information;

obtaining second coupon information based on the user account;

identifying the mobile device based on the user account; and

causing the second coupon information to be transmitted to the mobile device.

31. A system for providing coupons to a mobile device in association with a mobile pay transaction at a Point of Sale (POS) system, the system comprising:

one or more physical processors programmed with computer program instructions that, when executed by the one or more physical processors, cause the one or more physical processors to;

detect the mobile device as proximate to the POS system based on the POS system wirelessly scanning for an identifier of the mobile device;

request mobile device identification information from the mobile device based on the identifier;

receive the mobile device identification information in relation to the mobile pay transaction;

determine whether a user account based on the mobile device identification information can be identified;

when the user account based on the mobile device identification cannot be identified, then;

send a notification, responsive to a determination to prompt the user account that cannot be identified, to request the user account based on the mobile device identification be generated;

process a purchase transaction in response to a determination to refrain from prompting the user account that cannot be identified; and

when the user account based on the mobile device identification can be identified, then;

update the user account to record the mobile pay transaction;

determine if the user account is eligible to receive a reward;

if the user account is eligible to receive the reward, apply the reward to the user account;

obtain coupon information based on the user account;

identify a communication address for the mobile device based on the user account; and

cause the coupon information to be transmitted to the mobile device using the communication address for the mobile device.

32. The system of claim 31, wherein the one or more physical processors is further programmed to:

cause the POS system to print the coupon information.

33. The system of claim 31, wherein the one or more physical processors is further programmed to:

receive, from the POS system, transaction information for the mobile pay transaction; and

cause receipt information that includes the transaction information to be transmitted to the mobile device.

34. The system of claim 31, wherein to cause the coupon information to be transmitted to the mobile device, the one or more physical processors is programmed to:

transmit the coupon information to the mobile device via a wireless communication link.

35. The system of claim 31, wherein to cause the coupon information to be transmitted to the mobile device, the one or more physical processors is programmed to:

cause the coupon information to be transmitted to the mobile device via a network connection.

36. The system of claim 31, wherein the communication address for the mobile device comprises a phone number of the mobile device, and wherein to cause the coupon information to be transmitted to the mobile device, the one or more physical processors is programmed to:

cause the coupon information to be transmitted to the mobile device via a Short Message Service (SMS) text message to the phone number.

37. The system of claim 31, the system further comprising:

a memory device configured to store the coupon information in association with the user account, wherein the coupon information is obtained from the memory device based on the association with the user account.

38. The system of claim 31, wherein the mobile device identification information includes payment identification information.

39. The system of claim 38, wherein the mobile device identification information is received from the mobile device via a payment device reader configured to read the mobile device identification information from the mobile device.

40. The system of claim 39, wherein the payment device reader is configured to read the mobile device identification information via a Radio Frequency Identification (RFID) tag of the mobile device.

41. The system of claim 39, wherein the payment device reader is configured to read the mobile device identification information via a Near Field Communication (NFC) communication link with the mobile device.

42. The system of claim 31, wherein the coupon information includes a discount amount, from a price of an item, to be applied to the mobile pay transaction, and wherein the one or more physical processors is further programmed to:

generate an adjusted total for the mobile pay transaction based on the discount amount;

cause the adjusted total to be transmitted to a payment processing network for payment;

receive a confirmation from the payment processing network; and

cause the confirmation to be transmitted to the POS system.

43. The system of claim 31, wherein the coupon information includes a discount amount, from a price of an item, to be applied to the mobile pay transaction, and wherein the one or more physical processors is further programmed to:

generate an adjusted total for the mobile pay transaction based on the discount amount; and

cause the adjusted total to be transmitted to the POS system.

44. The system of claim 31, wherein the coupon information includes a discount amount, from a price of an item, to be applied to a future purchase transaction.