Dynamic update of tips on a device

• US 10,356,188 B2
• Filed: 06/01/2015
• Issued: 07/16/2019
• Est. Priority Date: 06/01/2015
• Status: Active Grant

• Current Assignee: Apple Inc.
• Original Assignee: Apple Inc.
• Inventors: Novitchenko, Kirill, Lu, Kyle W.
• Primary Examiner(s): Nguyen, Tuan S
• Application Number:
  US14/727,697
• Publication Number:
  US 20160350135A1
• Time in Patent Office: 1,506 Days
• Field of Search: None
• CPC Class Codes: G06F 9/453 Help systems
• CPC Class Codes: H04L 67/303 Terminal profiles
• CPC Class Codes: H04L 67/535 Tracking the activity of the user network monitoring arrangements H04L43/00; recording of computer activity G06F11/34
• CPC Class Codes: H04L 67/75 Indicating network or usage conditions on the user display

Abstract

A query is sent from a client device to a server for tips to functionality of the client device. The query can include information, such as a device type, e.g., iPhone vs. iPad. The server can provide tips that are appropriate for the client device. The client device can provide additional filtering of the tips, e.g., based on current operating system and device properties, to provide available tips. The client device maintains a list of available tips, and manages the list such that only relevant tips are visible to the user.

Claims

1. A method of providing tips to a user of a client device, the method comprising, at the client device:

sending a query to a server for tips relating to functionality of the client device, the query specifying a device type of the client device;

receiving a first set of tips, the first set of tips being identified by the server as corresponding to the device type of the client device;

identifying one or more properties of the client device for filtering the first set of tips, the one or more properties including at least one of an operating system version number, an installed software application, a client device resource, or a client device version number;

filtering the first set of tips using the one or more properties to obtain a second set of available tips for the client device;

detecting a pairing of a second client device with the client device;

sending a second query to the server for tips relating to functionality of the second client device, the second query specifying a device type of the second client device;

receiving a third set of tips, the third set of tips being identified by the server as corresponding to the device type of the second client device;

identifying one or more tips of the third set of available tips relating to a particular software application;

determining whether the particular software application is installed on the second client device;

when it is determined that the particular software application is installed on the second client device;

displaying on the client device the one or more tips relating to the particular software application that is determined to be installed on the second client device based on a priority order assigned to the tips; and

when it is determined that the particular software application is not installed on the second client device;

not displaying the one or more tips relating to the particular software application;

storing the one or more tips relating to the software application;

subsequently checking to see whether the software application is later installed on the second client device;

retrieving the stored one or more tips relating to the software application; and

displaying on the client device the one or more tips relating to the software application when it is determined that the software application is installed on the second client device.

2. The method of claim 1, further comprising, at the client device:

periodically sending queries to the server and determining the second set of available tips;

tracking when tips are initially on the second set of available tips;

identifying a first tip that is available at a first time, the first tip being generated by the server at a first generation time;

identifying a second tip that is available at a second time, the second tip being generated by the server at a second generation time; and

responsive to determining that the second time is more recent than the first time, displaying the second tip higher on a list than the first tip, wherein the first generation time is before the second generation time.

3. The method of claim 2, wherein the second tip relates to an application installed at the client device after the second generation time, such that the second tip is made visible to the user only after a third generation time that occurs after the second generation time.

4. The method of claim 1, wherein data relating to a plurality of tips is maintained in an ordered list at the client device.

5. The method of claim 4, wherein the client device manages visibility of the tips in the ordered list such that only tips that relate to one or more properties of the client device are made visible in the ordered list for viewing by the user.

6. The method of claim 4, wherein:

the one or more properties relate to operational capabilities of the client device, and

the data relating to the tips includes visibility data associated with a visibility flag, such that the visibility flag is set to “

non-visible”

to prevent displaying a received tip at the client device in response to the one or more properties of the client device not matching properties identified in data fields of the received tip.

7. The method of claim 6, further comprising, at the client device:

periodically comparing one or more client device properties with the properties identified in the data fields of the received tip; and

changing the visibility flag from “

non-visible”

to “

visible”

in response to the comparing identifying a match between the one or more client device properties and the properties identified in the data fields of the received tip.

8. The method of claim 1, wherein a tip comprises a tip identifier, a data field configured to identify a feature of a tip, and a data field identifying a device associated with the tip.

9. The method according to claim 1, wherein the one or more tips relating to the particular software application that is determined to be installed on the client device are displayed on a lock screen of the client device.

10. The method of claim 9 further comprising:

in response to displaying the one or more tips relating to the particular software application a predetermined number of times and not receiving a user selection of any of the one or more tips relating to the particular software application;

ceasing the sending of queries to the server for tips.

11. The method of claim 9, wherein the priority order assigned to the tips comprises one of a high priority, a normal priority and a low priority, and wherein a first tip having a high priority is displayed before a second tip having a normal priority and a third tip having a low priority.

12. The method of claim 9, wherein the priority order assigned to the tips comprises a time priority order, wherein a second tip arriving at a second time is displayed above a first tip arriving at a first time that is later than the second time.

13. The method of claim 9, further comprising in response to user selection of one of the displayed one or more tips relating to the particular software application that is determined to be installed on the client device that are displayed, launching the application corresponding to the selected tip.

14. A client device comprising:

one or more processors configured to;

send a query to a server for tips relating to functionality of the client device, the query specifying a device type of the client device;

receive a first set of tips, the first set of tips being identified by the server as corresponding to the device type of the client device;

identify one or more properties of the client device for filtering the first set of tips, the one or more properties including at least one of an operating system version number, an installed software application, a client device resource, or a client device version number;

filter the first set of tips using the one or more properties to obtain a second set of available tips for the client device;

detect a pairing of a second client device with the client device;

send a second query to the server for tips relating to functionality of the second client device, the second query specifying a device type of the second client device;

receive a third set of tips, the third set of tips being identified by the server as corresponding to the device type of the second client device;

identify one or more tips of the third set of available tips relating to a particular software application;

determine whether the particular software application is installed on the second client device;

when it is determined that the particular software application is installed on the second client device;

display on the client device the one or more tips relating to the particular software application that is determined to be installed the second client device based on a priority order assigned to the tips; and

when it is determined that the particular software application is not installed on the second client device;

not display the one or more tips relating to the particular software application;

store the one or more tips relating to the software application;

subsequently check to see whether the software application is later installed on the second client device;

retrieve the stored one or more tips relating to the software application; and

display on the client device the one or more tips relating to the software application when it is determined that the software application is installed on the second client device.

15. The client device of claim 14, wherein the one or more processors are further configured to:

periodically send queries to the server and determining the second set of available tips;

track when a tip is initially on the second set of available tips;

identify a first tip that is available at a first time, the first tip being generated by the server at a first generation time;

identify a second tip that is available at a second time, the second tip being generated by the server at a second generation time; and

responsive to determining that the second time is more recent than the first time, display the second tip higher on a list than the first tip, wherein the first generation time is before the second generation time.

16. The client device of claim 15, wherein the second tip relates to an application installed at the client device after the second generation time, such that the second tip is made visible to a user only after a third generation time that occurs after the second generation time.

17. The client device of claim 14, wherein data relating to a plurality of tips is maintained in an ordered list at the client device.

18. The client device of claim 17, wherein the client device manages visibility of the tips in the ordered list such that only tips that relate to the one or more properties of the client device are made visible in the ordered list for viewing by a user.

19. The client device of claim 17, wherein:

the one or more properties relate to operational capabilities of the client device, and

the data relating to the tips includes visibility data associated with a visibility flag, such that the visibility flag is set to “

non-visible”

to prevent displaying a received tip at the client device in response to the one or more properties of the client device not matching properties identified in data fields of the received tip.

20. The client device of claim 19, wherein the one or more processors are further configured to:

periodically compare one or more client device properties with the properties identified in the data fields of the received tip; and

change the visibility flag from “

non-visible”

to “

visible”

in response to the comparing identifying a match between the one or more client device properties and the properties identified in the data fields of the received tip.

21. A computer product comprising a non-transitory computer readable medium storing a plurality of instructions that when executed control a client device to provide tips to a user of the client device, the instructions comprising:

sending a query to a server for tips relating to functionality of the client device, the query specifying a device type of the client device;

receiving a first set of tips, the first set of tips being identified by the server as corresponding to the device type of the client device;

identifying one or more properties of the client device for filtering the first set of tips, the one or more properties including at least one of an operating system version number, an installed software application, a client device resource, or a client device version number;

filtering the first set of tips using the one or more properties to obtain a second set of available tips for the client device;

detecting a pairing of a second client device with the client device;

sending a second query to the server for tips relating to functionality of the second client device, the second query specifying a device type of the second client device;

receiving a third set of tips, the third set of tips being identified by the server as corresponding to the device type of the second client device;

identifying one or more tips of the third set of available tips relating to a particular software application;

determining whether the particular software application is installed on the second client device;

when it is determined that the particular software application is installed on the second client device;

displaying on the client device the one or more tips relating to the particular software application that is determined to be installed on the second client device based on a priority order assigned to the tips; and

when it is determined that the particular software application is not installed on the second client device;

not displaying the one or more tips relating to the particular software application;

storing the one or more tips relating to the software application;

subsequently checking to see whether the software application is later installed on the second client device;

retrieving the stored one or more tips relating to the software application; and

displaying on the client device the one or more tips relating to the software application when it is determined that the software application is installed on the second client device.

22. The computer product of claim 21, wherein the instructions further comprise:

periodically sending queries to the server and determining the second set of available tips;

tracking when a tip is initially on the second set of available tips;

identifying a first tip that is available at a first time, the first tip being generated by the server at a first generation time;

identifying a second tip that is available at a second time, the second tip being generated by the server at a second generation time; and

responsive to determining that the second time is more recent than the first time, displaying the second tip higher on a list than the first tip, wherein the first generation time is before the second generation time.

23. The computer product of claim 21, wherein data relating to a plurality of tips is maintained in an ordered list at the client device, and wherein:

the one or more properties relate to operational capabilities of the client device, and

the data relating to the tips includes visibility data associated with a visibility flag, such that the visibility flag is set to “

non-visible”

to prevent displaying a received tip at the client device in response to the one or more properties of the client device not matching properties identified in data fields of the received tip.

24. The computer product of claim 23, wherein the instructions further comprise:

periodically comparing one or more client device properties with the properties identified in the data fields of the received tip; and

changing the visibility flag from “

non-visible”

to “

visible”

in response to the comparing identifying a match between the one or more client device properties and the properties identified in the data fields of the received tip.