Transcribing audio communication sessions

• US 10,356,239 B1
• Filed: 05/22/2017
• Issued: 07/16/2019
• Est. Priority Date: 07/27/2016
• Status: Active Grant

• Current Assignee: Sorenson Ip Holdings, LLC
• Original Assignee: Sorenson Ip Holdings, LLC
• Inventors: Pakidko, Nicholas N., Pan, Jasper
• Primary Examiner(s): Nealon, William
• Application Number:
  US15/601,750
• Time in Patent Office: 785 Days
• Field of Search: 4554141
• CPC Class Codes: G10L 15/26 Speech to text systems G10L15/08 takes precedence
• CPC Class Codes: G10L 25/48 specially adapted for particular use
• CPC Class Codes: H04M 2201/40 using speech recognition
• CPC Class Codes: H04M 3/2281 Call monitoring, e.g. for law enforcement purposes; Call tracing; Detection or prevention of malicious calls
• CPC Class Codes: H04M 3/42391 where the subscribers are hearing-impaired persons, e.g. telephone devices for the deaf
• CPC Class Codes: H04R 2225/55 Communication between hearing aids and external devices via a network for data exchange
• CPC Class Codes: H04R 25/554 using a wireless connection, e.g. between microphone and amplifier or using Tcoils
• CPC Class Codes: H04W 4/80 Services using short range communication, e.g. near-field communication [NFC], radio-frequency identification [RFID] or low energy communication
• CPC Class Codes: H04W 76/10 Connection setup
• CPC Class Codes: H04W 84/12 WLAN [Wireless Local Area Networks]
• CPC Class Codes: H04W 84/18 Self-organising networks, e.g. ad-hoc networks or sensor networks
• CPC Class Codes: H04W 88/06 adapted for operation in multiple networks or having at least two operational modes, e.g. multi-mode terminals

Abstract

A computer-implemented method to provide transcriptions of an audio communication session is disclosed. The method may include receiving audio data at a first device from a second device over a first wireless network connection of a first wireless network type and providing the audio data to a speaker of the first device for output of the audio data. The method may further include encoding the audio data at the first device based on a second wireless network type and transmitting the encoded audio data from the first device over a second wireless network of the second wireless network type.

Claims

1. A computer-implemented method to provide transcriptions of an audio communication session, the method comprising:

receiving audio data at an audio output device from a first device over a first wireless network, the audio data received by the first device over a second wireless network from a remote device that generated the audio data and the second wireless network is a different type of wireless network than the first wireless network;

multiplexing the audio data to generate first multiplexed audio data and second multiplexed audio data;

providing the first multiplexed audio data to a speaker of the audio output device for output of the first multiplexed audio data;

transmitting, by the audio output device, the second multiplexed audio data to a transcription system, the transcription system configured to generate a transcript of the second multiplexed audio data;

obtaining, at the audio output device, the transcript from the transcription system; and

presenting, by the audio output device, the transcript.

2. The method of claim 1, wherein the first device is a smartphone, a laptop, or a tablet.

3. The method of claim 1, wherein the second multiplexed audio data is transmitted to the transcription system over a third wireless network and the third wireless network is a different type of wireless network than the first wireless network and the second wireless network.

4. The method of claim 3, wherein the third wireless network is a IEEE 802.11 wireless network and the second wireless network is a cellular wireless network.

5. The method of claim 1, wherein the first wireless network is a BLUETOOTH wireless network and the audio output device is paired with the first device.

6. The method of claim 1, wherein the first multiplexed audio data and the second multiplexed audio data are the same as the audio data.

7. The method of claim 1, wherein the transcript is presented in substantially real time with the output of the first multiplexed audio data.

8. A computer-implemented method to provide transcriptions of an audio communication session, the method comprising:

receiving audio data at a first device over a first network;

providing, from the first device, the audio data to a second device over a second network that is different than the first network;

transmitting, to a transcription system from the second device, the audio data over a third network, the third network is a different type of network than the first network and the second network and the transcription system is configured to generate a transcript of the audio data;

obtaining, at the second device from the transcription system by way of the third network, the transcript of the audio data;

providing the transcript to the first device from the second device by way of the second network; and

presenting the transcript by the first device.

9. The method of claim 8, further comprising:

multiplexing the audio data to generate first multiplexed audio data and second multiplexed audio data; and

providing the first multiplexed audio data to a speaker for output of the first multiplexed audio data.

10. The method of claim 9, wherein the audio data transmitted to the transcription system is the second multiplexed audio data.

11. The method of claim 8, wherein the second network is a IEEE 802.11 wireless network.

12. The method of claim 8, wherein the second network is a BLUETOOTH wireless network.

13. The method of claim 8, wherein the first network is a cellular wireless network.

14. The method of claim 8, wherein the transcript is presented in substantially real time with output of the audio data.

15. A computer-implemented method to provide transcriptions of an audio communication session, the method comprising:

receiving audio data at a first device that is generated by a remote device;

providing, from the first device, the audio data to a second device over a first network;

transmitting, to a transcription system from the second device, the audio data over a second network, the second network is a different type of network than the first network and the transcription system is configured to generate a transcript of the audio data;

obtaining, at the second device from the transcription system by way of the second network, the transcript of the audio data;

providing the transcript to the first device from the second device by way of the first network; and

presenting the transcript by the first device.

16. The method of claim 15, further comprising:

multiplexing the audio data to generate first multiplexed audio data and second multiplexed audio data; and

providing the first multiplexed audio data to a speaker for output of the first multiplexed audio data.

17. The method of claim 15, wherein the audio data is received at the first device over a third network.

18. The method of claim 17, wherein the third network is a different type of network than the first network and the second network.

19. The method of claim 17, wherein the second network and the third network are both cellular wireless networks.

20. The method of claim 15, wherein the first network is a IEEE 802.11 wireless network or a BLUETOOTH wireless network.