Insurance claim capitation and predictive payment modeling

• US 10,360,638 B1
• Filed: 04/24/2018
• Issued: 07/23/2019
• Est. Priority Date: 09/20/2012
• Status: Active Grant

• Current Assignee: Allstate Insurance Company (Allstate Corporation)
• Original Assignee: Allstate Insurance Company (Allstate Corporation)
• Inventors: Hanson, Randall, Johnson, Robert H., Stricker, Kurt M., Marlow, Clint J.
• Primary Examiner(s): Hamilton, Lalita M
• Application Number:
  US15/960,906
• Time in Patent Office: 455 Days
• CPC Class Codes: G01S 19/13 Receivers
• CPC Class Codes: G06Q 10/20 Administration of product repair or maintenance
• CPC Class Codes: G06Q 30/0283 Price estimation or determination
• CPC Class Codes: G06Q 40/08 Insurance
• CPC Class Codes: G07C 5/008 communicating information to a remotely located station transmission systems for measured values G08C

Abstract

A claim-based capitation model is proposed for handling vehicle repair insurance claims. Rather than determining a detailed estimate of the expected actual cost of repair, the estimate may be determined using a simpler model. For example, the insurance company and a repair facility may agree to following a predictive payment model in which the insurance company pays a fixed predicted capitated amount of money for each repair claim, regardless of the amount of repair work that will be needed. Alternatively, the insurance company may pre-pay a fixed capitated amount for a predicted number of future insurance claims.

Claims

1. A system for efficiently using computing resources to process insurance claims, comprising:

a processor;

a non-transitory computer-readable medium storing instructions that, when executed by the processor, cause the system to;

receive, via a communication network, data that comprises information about a vehicle and vehicle sensor data generated by a sensor device of the vehicle;

determine a cost of repair of the vehicle based on one or more loss attributes that correspond to the data;

predict, based on one or more factors of a customer associated with the vehicle, whether the customer associated with the vehicle is likely to allow an insurance company to manage repair of the vehicle; and

transmit a payment to a repair facility responsive to a determination that the customer has accepted an offer transmitted to the customer, wherein the offer is transmitted upon a prediction that the customer will let the insurance company manage the repair and wherein the payment includes an amount based on the cost of repair.

2. The system of claim 1, wherein the one or more factors of a customer associated with the vehicle comprise income level of the customer, family size of the customer, a history of the customer'"'"'s previous insurance claims, or geographic area in which the customer lives.

3. The system of claim 1, wherein the determining a cost of repair of the vehicle comprises determining the cost of repair of the vehicle without inspecting actual damage to the vehicle.

4. The system of claim 1, wherein the non-transitory computer-readable medium stores instructions that, when executed by the processor, further cause the system to:

receive repair data from the repair facility indicating an actual cost of repair; and

wherein the determining a cost of repair of the vehicle is further based on the repair data.

5. The system of claim 1, wherein the predicting is further based on the vehicle sensor data, and wherein the vehicle sensor data comprises a type of damage done to the vehicle and an indication of a severity of damage done to the vehicle.

6. The system of claim 1, wherein the sensor device comprises a sensor and an on-board computing device communicatively coupled with the sensor.

7. The system of claim 1, wherein the sensor device comprises an accelerometer of the vehicle and the vehicle sensor data comprises acceleration data in accordance with a measurement of the accelerometer.

8. The system of claim 1,

wherein the one or more loss attributes comprise a vehicle type and a location of damage on the vehicle.

9. The system of claim 1, wherein the sensor device comprises a global positioning system sensor of the vehicle and the vehicle sensor data comprises data indicating one or more locations of the vehicle.

10. The system of claim 1, further comprising the sensor device of the vehicle.

11. An apparatus for efficiently using computing resources to process insurance claims, comprising:

a processor;

a non-transitory computer-readable medium storing instructions that, when executed by the processor, cause the apparatus to;

receive, via a communication network, vehicle sensor data that comprises information about a vehicle, wherein the vehicle sensor data is generated by a sensor device of the vehicle;

determine a cost of repair of the vehicle based on one or more loss attributes that correspond to the vehicle sensor data;

transmit, after a prediction that a customer associated with the vehicle is likely to allow an insurance company to manage repair of the vehicle, an offer to repair the vehicle to the customer; and

transmit a payment to a repair facility responsive to a determination that the customer has accepted the offer, wherein the payment corresponds to the cost of repair.

12. The apparatus of claim 11, wherein the prediction is based on one or more factors corresponding to the customer associated with the vehicle, wherein the one or more factors comprise income level of the customer, family size of the customer, a history of the customer'"'"'s previous insurance claims, or geographic area in which the customer lives.

13. The apparatus of claim 11, wherein the determining the cost of repair of the vehicle comprises determining the cost of repair of the vehicle without inspecting actual damage to the vehicle.

14. The apparatus of claim 11, wherein the non-transitory computer-readable medium stores instructions that, when executed by the processor, further cause the apparatus to:

receive repair data from the repair facility indicating an actual cost of repair; and

wherein the determining a cost of repair of the vehicle is further based on the repair data.

15. The apparatus of claim 11, wherein the prediction is based on the vehicle sensor data, and wherein the vehicle sensor data comprises a type of damage done to the vehicle and an indication of a severity of damage done to the vehicle.

16. The apparatus of claim 11, wherein the sensor device comprises a sensor and an on-board computing device communicatively coupled with the sensor.

17. The apparatus of claim 11, wherein the sensor device comprises an accelerometer of the vehicle and the vehicle sensor data comprises acceleration data in accordance with a measurement of the accelerometer.

18. The apparatus of claim 11,

wherein the determining a cost of repair of the vehicle comprises determining the cost of repair of the vehicle based on the vehicle sensor data and historical costs.

19. The apparatus of claim 11, wherein the sensor device comprises a global positioning system sensor of the vehicle and the vehicle sensor data comprises data indicating one or more locations of the vehicle.

20. The apparatus of claim 11, wherein the one or more loss attributes comprise a vehicle type and a location of damage on the vehicle.