Visibility management enhancement for messaging systems and online social networks

• US 10,361,989 B2
• Filed: 10/06/2016
• Issued: 07/23/2019
• Est. Priority Date: 10/06/2016
• Status: Active Grant

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Bastide, Paul R., Bradley, Lisa M. W., Dunne, Jonathan, Harpur, Liam
• Primary Examiner(s): Macilwinen, John M
• Application Number:
  US15/286,915
• Publication Number:
  US 20180103003A1
• Time in Patent Office: 1,020 Days
• CPC Class Codes: H04L 51/52 for supporting social networking services
• CPC Class Codes: H04L 67/55 Push-based network services

Abstract

A method, a processing device, and a computer program product are provided. An initial state of a message is captured by at least one processing device. At least one external reference from the message is extracted by the least one processing device. The at least one external reference is analyzed to establish a baseline state of the message. A state of the message is monitored with respect to the baseline state of the message. A visibility of the message is changed based on detecting changes in relation to the baseline state of the message.

Claims

1. A computer-implemented method for content visibility management in a communication system, the computer-implemented method comprising:

capturing, by at least one processing device, an initial state of a message;

extracting, by the at least one processing device, at least one external reference from the message;

analyzing, by the at least one processing device, the at least one external reference to establish a baseline state of the message;

monitoring, by the at least one processing device, a level of change of the message with respect to the baseline state of the message;

changing, by the at least one processing device, a visibility of the message with respect to at least one category of users of a plurality of categories of users based on detecting the level of change in relation to the baseline state of the message exceeding a respective threshold level of change of each of the at least one category of users;

performing, by the at least one processing device, in response to determining that the message is visible to at least some users other than an author of the message, determining that the message is associated with a team of users, and determining that the message is not visible to all users of the team of users;

informing users of the team of users that some users of the team of users may not be able to access the message; and

performing, by the at least one processing device, in response to determining that the message is not visible to users other than the author of the message;

removing the message, and

informing the author that the message was removed.

2. The computer-implemented method of claim 1, wherein the capturing an initial state of a message further comprises:

detecting the message when a push event occurs as a result of the message being published to a subscriber and the subscriber acting on the message; and

detecting an updated entry when a pull event occurs and the updated entry is added to a message list.

3. The computer-implemented method of claim 2, wherein each push event and each pull event comprises at least one item of information from a group consisting of field level data, content data, sentiment information, grammar information, a video reference, an image reference, generation data, location history, and language information.

4. The computer-implemented method of claim 1, wherein the analyzing the at least one external reference to establish a baseline state of the message further comprises:

retrieving each of the at least one reference at a time of creation or first analysis;

storing a baseline as a function of data elements and as a representation of the at least one external reference; and

storing one of a URL and an image.

5. The computer-implemented method of claim 1, wherein the monitoring the baseline state of the message further comprises:

continually retrieving data related to the at least one external message;

building a model which predicts the level of change between the baseline state and a new state of the message; and

predicting when the level of change will exceed a threshold based on the predictive model.

6. The computer-implemented method of claim 1, further comprising:

determining one or more other messages within a predefined threshold of change with respect to the established baseline state;

monitoring, in a bulk operation, the one or more other messages; and

updating a state of the message and a respective state of the one or more other messages based on the monitoring in the bulk operation.

7. A system for content visibility management in a communication system, the system comprising:

at least one processor; and

at least one memory connected to the at least one processor, the at least one memory including instructions to configure the at least one processor to;

capture an initial state of a message;

extract at least one external reference from the message;

analyze the at least one external reference to establish a baseline state of the message;

monitor a level of change of the message with respect to the baseline state of the message;

change a visibility of the message with respect to at least one category of users of a plurality of categories of users based on detecting the level of change in relation to the baseline state of the message exceeding a respective threshold level of change of each of the at least one category of users;

perform, in response to determining that the message is visible to at least some users other than an author of the message, determining that the message is associated with a team of users, and determining that the message is not visible to all users of the team of users;

informing users of the team of users that some users of the team of users may not be able to access the message; and

perform, in response to determining that the message is not visible to users other than the author of the message;

remove the message, and

inform the author that the message was removed.

8. The system of claim 7, wherein capturing an initial state of a message further comprises:

detecting the message when a push event occurs as a result of the message being published to a subscriber and the subscriber acting on the message; and

detecting an updated entry when a pull event occurs and the updated entry is added to a message list.

9. The system of claim 8, wherein each push event and each pull event comprises at least one item of information from a group consisting of field level data, content data, sentiment information, grammar information, a video reference, an image reference, generation data, location history, and language information.

10. The system of claim 7, wherein analyzing the at least one external reference to establish a baseline state of the message further comprises:

retrieving each of the at least one reference at a time of creation or first analysis;

storing a baseline as a function of data elements and as a representation of the at least one external reference; and

storing one of a URL and an image.

11. The system of claim 7, wherein monitoring the baseline state of the message further comprises:

continually retrieving data related to the at least one external message;

building a predictive model which predicts the level of change between the baseline state and a new state of the message; and

predicting when the level of change will exceed a threshold based on the predictive model.

12. The system of claim 7, wherein the at least one processor is further configured to:

determine one or more other messages within a predefined threshold of change with respect to the established baseline state;

monitor, in a bulk operation, the one or more other messages; and

update a state of the message and a respective state of the one or more other messages based on the monitoring in the bulk operation.

13. A computer program product comprising:

at least one computer readable storage medium having computer readable program code embodied therewith for execution on a processing device, the computer readable program code being configured to be executed by the processing device to;

capture an initial state of a message;

extract at least one external reference from the message;

analyze the at least one external reference to establish a baseline state of the message;

monitor a level of change of the message with respect to the baseline state of the message;

change a visibility of the message with respect to at least one category of users of a plurality of categories of users based on detecting the level of change in relation to the baseline state of the message exceeding a respective threshold level of change of each of the at least one category of users;

perform, in response to determining that the message is visible to at least some users other than an author of the message, determining that the message is associated with a team of users, and determining that the message is not visible to all users of the team of users;

informing users of the team of users that some users of the team of users may not be able to access the message; and

perform, in response to determining that the message is not visible to users other than the author of the message;

remove the message, and

inform the author that the message was removed.

14. The computer program product of claim 13, wherein the computer readable program code being configured to be executed by the processing device to capture an initial state of a message is further configured to be executed by the processing device to:

detect the message when a push event occurs as a result of the message being published to a subscriber and the subscriber acting on the message; and

detect an updated entry when a pull event occurs and the updated entry is added to a message list, wherein

each push event and each pull event comprises at least one item of information from a group consisting of field level data, content data, sentiment information, grammar information, a video reference, an image reference, generation data, location history, and language information.

15. The computer program product of claim 13, wherein the computer readable program code is further configured to be executed by the processing device to:

determine one or more other messages within a predefined threshold of change with respect to the established baseline state;

monitor, in a bulk operation, the one or more other messages; and

update a state of the message and a respective state of the one or more other messages based on the monitoring in the bulk operation.

16. The computer program product of claim 13, wherein the computer readable program code being configured to be executed by the processing device to monitor a state of the message as compared with the baseline state of the message is further configured to be executed by the processing device to:

continually retrieve data related to the at least one external message;

build a predictive model which predicts the level of change between the baseline state and a new state of the message; and

predict when the level of change will exceed a threshold based on the predictive model.