Methods and systems for recalling second party interactions with mobile devices

• US 10,362,161 B2
• Filed: 05/07/2018
• Issued: 07/23/2019
• Est. Priority Date: 09/11/2014
• Status: Active Grant

• Current Assignee: eBay Inc.
• Original Assignee: eBay Inc.
• Inventors: Li, Hao
• Primary Examiner(s): Flores, Leon
• Application Number:
  US15/972,775
• Publication Number:
  US 20180255166A1
• Time in Patent Office: 442 Days
• CPC Class Codes: G06Q 50/01 Social networking
• CPC Class Codes: H04L 51/52 for supporting social networking services
• CPC Class Codes: H04M 1/651 with speech synthesis
• CPC Class Codes: H04M 1/652 Means for playing back the recorded messages by remote control over a telephone line H04M1/658 takes precedence
• CPC Class Codes: H04M 1/656 for recording conversations
• CPC Class Codes: H04M 1/72433 for voice messaging, e.g. dictaphones for answering incoming calls H04M1/64

Abstract

Systems and methods are presented for identifying individuals through facial recognition, voice recognition, or the like, recalling past recorded conversations with the identified individuals, and recording and inventorying conversations with the individuals with mobile devices. In some embodiments, a method is presented. The method may include identifying, at a device, an individual through facial recognition, voice recognition, or a unique RFID. The method may also include recording a conversation with the identified individual, and recalling past relevant recorded conversations based on the identification of the individual, and transmitting the recording of the conversation to a display system configured to display the recording of the event.

Claims

1. A method comprising:

detecting an RFID associated with a user account of a first user in proximity with a second device;

identifying the first user based on the RFID;

generating a recording of an interaction with the first user in response to the identifying the first user based on the RFID;

storing the recording at a memory location associated with the user account within a repository at a third device; and

causing display of a presentation of a listing of recordings from within the repository at the second device in response to the storing the recording of the interaction at the memory location associated with the user account, the presentation of the listing of recordings comprising a display of an identifier that identifies the recording of the interaction.

2. The method of claim 1, wherein the storing the recording at a memory location associated with the user account within a repository includes:

storing the recording at the second device.

3. The method of claim 1, wherein the storing the recording at the memory location associated with the user account within the repository includes:

transcribing the recording into text; and

storing the text at the memory location associated with the user account within the repository.

4. The method of claim 1, wherein the method further comprises:

transmitting the recording of the interaction to the user account of the first user.

5. The method of claim 1, wherein the generating the recording of the interaction between the first user and the second device includes:

initiating a recording device in response to the detecting the first user in proximity with the second device, the recording device separate from the second device.

6. A system comprising:

one or more processors; and

a non-transitory memory storing instructions that configure the one or more processors to perform operations comprising;

detecting an RFID associated with a user account of a first user in proximity with a second device;

identifying the first user based on the RFID;

generating a recording of an interaction with the first user in response to the identifying the first user based on the RFID;

storing the recording at a memory location associated with the user account within a repository at a third device; and

causing display of a presentation of a listing of recordings from within the repository at the second device in response to the ling the recording of the interaction at the memory location associated with the user account, the presentation of the listing of recordings comprising a display of an identifier that identifies the recording of the interaction.

7. The system of claim 6, wherein the storing the recording at a memory location associated with the user account within a repository includes:

storing the recording at the second device.

8. The system of claim 6, wherein the storing the recording at the memory location associated with the user account within the repository includes:

transcribing the recording into text; and

storing the text at the memory location associated with the user account within the repository.

9. The system of claim 6, wherein the operations further comprise:

transmitting the recording of the interaction to the user account of the first user.

10. The system of claim 6, wherein the generating the recording of the interaction between the first user and the second device includes:

initiating a recording device in response to the detecting the first user in proximity with the second device, the recording device separate from the second device.

11. A non-transitory computer-readable medium embodying instructions that, when executed by a processor, perform operations comprising:

detecting an RFID associated with a user account of a first user in proximity with a second device;

identifying the first user based on the RFID;

generating a recording of an interaction with the first user in response to the identifying the first user based on the RFID;

storing the recording at a memory location associated with the user account within a repository at a third device; and

causing display of a presentation of a listing of recordings from within the repository at the second device in response to the storing the recording of the interaction at the memory location associated with the user account, the presentation of the listing of recordings comprising a display of an identifier that identifies the recording of the interaction.

12. The non-transitory computer-readable medium of claim 11, wherein the storing the recording at a memory location associated with the user account within a repository includes:

storing the recording at the second device.

13. The non-transitory computer-readable medium of claim 11, wherein the storing the recording at the memory location associated with the user account within the repository includes:

transcribing the recording into text; and

storing the text at the memory location associated with the user account within the repository.

14. The non-transitory computer-readable medium of claim 11, wherein the generating the recording of the interaction between the first user and the second device includes:

initiating a recording device in response to the detecting the first user in proximity with the second device, the recording device separate from the second device.