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Systems and methods for multi-user multi-lingual communications

  • US 10,366,170 B2
  • Filed: 09/16/2016
  • Issued: 07/30/2019
  • Est. Priority Date: 02/08/2013
  • Status: Expired due to Fees
First Claim
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1. A method, comprising:

  • performing by one or more computer processors;

    providing an online chat system;

    selecting, from a data store, a word or phrase associated with a failure to translate a message from a first language to a second language in the online chat system;

    selecting a user from whom to solicit feedback for the translation failure;

    generating a query to request feedback from the user;

    offering an incentive to the user, wherein the incentive is determined based on a complexity of the word or phrase or an importance of the word or phrase;

    receiving the feedback from the user, the feedback potentially assisting to translate the word or phrase;

    rewarding the user with the incentive;

    updating at least one of a transformation module and a translation data store according to the feedback from the user,wherein the transformation module is implemented on at least one server and is configured to transform messages to a form more suitable for translation, andwherein the translation data store is implemented on the at least one server and is configured to store and provide translated text;

    using at least one computer processor and at least one of the updated transformation module and the updated translation data store to translate a second message comprising the selected word or phrase; and

    providing the translation of the second message in the online chat system.

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