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Service management systems and associated methods

  • US 10,366,394 B2
  • Filed: 05/20/2015
  • Issued: 07/30/2019
  • Est. Priority Date: 02/16/2007
  • Status: Active Grant
First Claim
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1. A computer implemented method for improving (i) tracking of compliance with and (ii) management of rental agreements associated with a government program, the method comprising:

  • storing, in one or more network-accessible storage devices, one or more databases of information relating to a rental program, wherein the one or more databases include at least one database of housing units associated with the rental program;

    receiving, from a renter, an application to enter the rental program;

    processing the application using one or more data processing components in communication with the one or more network-accessible storage devices, wherein processing the application includes generating a rental agreement, and wherein generating the rental agreement includes (i) associating an available housing unit in the at least one database of housing units with the renter and (ii) defining program participation requirements, and further wherein the program participation requirements include (a) a requirement that the renter establish a budget to repay a loan in addition to paying rent and (b) a requirement that the renter make rental payments in accordance with the budget;

    receiving an indication of consent to the rental agreement from the renter;

    storing, in the one or more network-accessible storage devices, the budget established by the renter;

    in accordance with the rental agreement and the budget, paying, using the one or more processors, a first portion of a rental payment to a property owner of the housing unit and a second portion of the rental payment to a debtor associated with the loan;

    automatically generating, using the one or more processors, credit bureau arranged credit information of the renter based on the rental payment;

    automatically generating, using the one or more processors, a notification to one or more credit bureaus, wherein automatically generating the notification includes populating the notification with the credit bureau arranged credit information; and

    sending, using the one or more processors, the notification to the one or more credit bureaus.

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