Customer controlled account, system, and process

• US 10,366,581 B2
• Filed: 09/14/2012
• Issued: 07/30/2019
• Est. Priority Date: 07/14/2006
• Status: Active Grant

• Current Assignee: Wells Fargo Bank NA (Wells Fargo & Company)
• Original Assignee: Wells Fargo Bank NA (Wells Fargo & Company)
• Inventors: Mackouse, Jack
• Primary Examiner(s): Yu, Ariel J
• Application Number:
  US13/620,610
• Publication Number:
  US 20130013514A1
• Time in Patent Office: 2,510 Days
• Field of Search: 705 35, 705 44
• CPC Class Codes: G06Q 20/10 specially adapted for electronic funds transfer [EFT] systems; specially adapted for home banking systems
• CPC Class Codes: G06Q 20/105 involving programming of a portable memory device, e.g. IC cards, "electronic purses"
• CPC Class Codes: G06Q 20/204 comprising interface for record bearing medium or carrier for electronic funds transfer or payment credit
• CPC Class Codes: G06Q 20/24 Credit schemes, i.e. "pay after"
• CPC Class Codes: G06Q 20/40 Authorisation, e.g. identification of payer or payee, verification of customer or shop credentials; Review and approval of payers, e.g. check credit lines or negative lists
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]
• CPC Class Codes: G06Q 30/0621 Item configuration or customization
• CPC Class Codes: G07F 19/00 Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines data processing equipment for bank accounting G06Q40/02

Abstract

Access devices like credit cards and/or check cards have enhanced security features that allow a customer to control circumstances under which their account is accessed. Fraudsters may try to access the account without the knowledge of the consumer set controls, the system takes remedial action with reduced instances of false positives. An account is established for an account holder through a central entity, e.g. an issuer. At least one user is associated with the access device that is established for one or more transactions. Use of the access devices is defined by a set of rules defined by the central entity and are controllable by the customer, including comprising any of the account holder and the user of the account. The customer inputs, controls, and/or updates parameters associated with the customer-controllable rules. Subsequent authorization of the access devices is controlled based on the customer input and other controls.

Claims

1. A transaction system implemented across a network, comprising:

a banking computer system of a central entity accessible through the network, the banking computer system comprising any of a terminal, a computer, a server, and a website, the central entity associated with any of an account issuer and a service provider that is associated with the account issuer;

a first database accessible to any of the account issuer and the service provider, comprising storage of a first set of rules associated with one or more accounts and controlled by any of the issuer and the service provider;

a second database accessible to any of the account issuer and the service provider, comprising storage of a second set of rules that are controllable by a customer of a selected account, the customer comprising any of an account holder of the selected account and a user associated with the selected account;

wherein the banking computer system is configured to;

receive from a terminal associated with a merchant a transaction request associated with the selected account;

determine whether the transaction request complies with the first set of rules;

determine whether the transaction request complies with the second set of rules; and

respond to the requested transaction based on the first set of rules and the second set of rules, including;

sending a message to a mobile device of the customer when the transaction request fails to comply with the second set of rules;

receiving a response from the customer via the mobile device; and

temporarily updating the second set of rules such that the transaction request complies with the temporarily updated second set of rules based on the response received from the customer via the mobile device, wherein temporarily updating the second set of rules comprises updating the second set of rules only temporarily within dates of travel to a foreign destination specified by the customer.

2. The transaction system of claim 1, wherein the transaction response comprises any of

an approval of the requested transaction if the transaction request complies with both the first set of rules and the second set of rules, and

a decline of the requested transaction based upon both the first set of rules and the second set of rules.

3. The transaction system of claim 1, wherein the transaction response comprises a decline of the requested transaction based upon both the first set of rules and the second set of rules, and a notification of the decline to any of the customer and another entity.

4. The transaction system of claim 1, wherein the transaction response comprises any of an approval of the requested transaction and an initiation by the central entity of any of a notification and a communication with the customer, if the requested transaction complies with each of the second set of rules and does not comply with at least one of the first set of rules.

5. The transaction system of claim 1, wherein the transaction response comprises an approval that is conditionally based upon customer input.

6. The transaction system of claim 5, wherein the banking computer system is further configured to:

notify the customer if the transaction request fails to comply with at least one of any of the first set of rules and the second set of rules.

7. The transaction system of claim 1, wherein the merchant comprises any of a store, a financial institution, a payee, a web site, a vending machine, and a kiosk.

8. The transaction system of claim 1, wherein the second set of rules that are controllable by an account holder are accessed by the account holder through any of a user terminal, a phone connection, a terminal associated with the issuer, and personnel associated with the issuer.

9. The transaction system of claim 1, wherein the banking computer system is further configured to:

decline the requested transaction if the transaction request fails to comply with at least one of the second set of rules.

10. The transaction system of claim 1, wherein the selected account is identified by any of an access device and information associated with the account,

wherein the access device comprises any of a credit card, a debit card, a gift card, a gift certificate, and a coupon, and

wherein the associated information comprises any of an account number, a user name, a CVC value, an expiration date, information associated with the account holder, and other information that verifies the account.

11. The transaction system of claim 1, wherein at least one of the second set of rules is preset by any of the account issuer and the service provider associated with the account issuer at the time the selected account is established.

12. The transaction system of claim 1, wherein the customer comprises any person that is deemed to be accountable or liable for the actions of the account holder or other account users that are authorized by the account holder to access the account.