Method and system to identify a source of signal impairment
First Claim
1. A method comprising:
- responsive to receiving an indication of impaired performance from a first client of a multimendia network, analyzing performance of an uplink from the first client;
responsive to detecting the uplink from the first client operating normally, performing node performance operations, wherein the node performance operations include;
identifying a plurality of clients of the multimedia network, wherein the plurality of clients share a network node;
generating a performance profile for one or more of the plurality of clients, wherein each performance profile includes a first parameter obtained by querying customer premises equipment of a corresponding client;
identifying one or more candidate clients from the plurality of clients according to a ranking of impairment data associated with the plurality of clients;
performing diagnostics on the one or more candidate clients; and
predicting, based on the diagnostics, a source of the impaired performance, including predicting whether the impaired performance is attributable to an external source, wherein the external source is external to the multimedia network and electromagnetically coupled to the first client of the multimedia network.
1 Assignment
0 Petitions
Accused Products
Abstract
A method and system for managing performance of over a multimedia content distribution network (MCDN), such as a digital subscriber line network, involves receiving an indication of an impairment in network performance from an MCDN client. The MCDN node associated with the client may be identified and a community of MCDN clients coupled to the MCDN node may be further identified Impairment information, representative of MCDN equipment, may be collected for each of the MCDN clients. Detailed network diagnostics and field service may be performed for MCDN clients based on a characterization of the impairment parameters. After remediation of the MCDN node, collection of the impairment information may be terminated.
108 Citations
20 Claims
-
1. A method comprising:
-
responsive to receiving an indication of impaired performance from a first client of a multimendia network, analyzing performance of an uplink from the first client; responsive to detecting the uplink from the first client operating normally, performing node performance operations, wherein the node performance operations include; identifying a plurality of clients of the multimedia network, wherein the plurality of clients share a network node; generating a performance profile for one or more of the plurality of clients, wherein each performance profile includes a first parameter obtained by querying customer premises equipment of a corresponding client; identifying one or more candidate clients from the plurality of clients according to a ranking of impairment data associated with the plurality of clients; performing diagnostics on the one or more candidate clients; and predicting, based on the diagnostics, a source of the impaired performance, including predicting whether the impaired performance is attributable to an external source, wherein the external source is external to the multimedia network and electromagnetically coupled to the first client of the multimedia network. - View Dependent Claims (2, 3, 4, 5, 6, 7)
-
-
8. A system, comprising:
-
a processor; and a memory that stores executable instructions that, when executed by the processor, facilitate performance of operations, comprising; responsive to receiving an indication of impaired performance from a first client of a multimedia network, analyzing performance of an uplink from the first client; responsive to detecting the uplink from the first client operating normally, performing node performance operations, wherein the node performance operations include; identifying a plurality of clients of the multimedia network, wherein the plurality of clients share a network node; generating a performance profile for one or more of the plurality of clients, wherein each performance profile includes a first parameter obtained by querying customer premises equipment of a corresponding client; identifying one or more candidate clients from the plurality of clients according to a ranking of impairment data associated with the plurality of clients; performing diagnostics on the one or more candidate clients; and predicting, based on the diagnostics, a source of the impaired performance, including predicting whether the impaired performance is attributable to an external source, wherein the external source is external to the multimedia network and electromagnetically coupled to the first client of the multimedia network. - View Dependent Claims (9, 10, 11, 12, 13, 14, 15, 16)
-
-
17. A non-transitory machine-readable storage medium, comprising executable instructions that, when executed by a processor, facilitate performance of operations, comprising:
-
responsive to receiving an indication of impaired performance from a first client of a multimedia network, analyzing performance of an uplink from the first client; responsive to detecting the uplink from the first client operating normally, performing node performance operations, wherein the node performance operations include; identifying a plurality of clients of the multimedia network, wherein the plurality of clients share a network node; generating a performance profile for one or more of the plurality of clients, wherein each performance profile includes a first parameter obtained by querying customer premises equipment of a corresponding client; identifying one or more candidate clients from the plurality of clients according to a ranking of impairment data associated with the plurality of clients; performing diagnostics on the one or more candidate clients; predicting, based on the diagnostics, whether the impaired performance is attributable to an external source, wherein the external source is external to the multimedia network and electromagnetically coupled to the first client of the multimedia network. - View Dependent Claims (18, 19, 20)
-
Specification