Methods and systems for smart resource allocation based on work location predictions

• US 10,367,911 B1
• Filed: 09/07/2017
• Issued: 07/30/2019
• Est. Priority Date: 09/21/2016
• Status: Active Grant

• Current Assignee: United Services Automobile Association
• Original Assignee: United Services Automobile Association
• Inventors: Combs, Cynthia, Lyle, Ruthie
• Primary Examiner(s): Mirza, Adnan M
• Application Number:
  US15/697,604
• Time in Patent Office: 691 Days
• CPC Class Codes: G01C 21/3617 using user history, behaviour, conditions or preferences, e.g. predicted or inferred from previous use or current movement
• CPC Class Codes: G06F 16/9535 Search customisation based on user profiles and personalisation
• CPC Class Codes: G06F 16/9537 Spatial or temporal dependent retrieval, e.g. spatiotemporal queries
• CPC Class Codes: G06F 21/31 User authentication
• CPC Class Codes: G06F 21/629 to features or functions of an application
• CPC Class Codes: G06F 2209/502 Proximity
• CPC Class Codes: G06F 2221/2111 Location-sensitive, e.g. geographical location, GPS
• CPC Class Codes: G06F 9/5011 the resources being hardware resources other than CPUs, Servers and Terminals
• CPC Class Codes: G06Q 10/063116 Schedule adjustment for a person or group
• CPC Class Codes: H04L 67/306 User profiles
• CPC Class Codes: H04L 67/52 specially adapted for the location of the user terminal
• CPC Class Codes: H04Q 3/0066 Bandwidth allocation or management
• CPC Class Codes: H04W 4/025 using location based information parameters
• CPC Class Codes: H04W 4/029 Location-based management or tracking services
• CPC Class Codes: H04W 4/40 for vehicles, e.g. vehicle-to-pedestrians [V2P]

Abstract

Embodiments disclosed herein describe a method and system that create a user profile associated with a user. The user profile can include locations in which the user has worked and information relating to one or more devices associated with the user. The system can receive data from the devices and analyze the data to predict a work location of the user. Resources can be optimized based on the predicted work location of the user and the predicted work locations of other users.

Claims

1. A computerized method comprising:

creating, by a processor associated with an enterprise scheduling system, a user profile associated with a user, the user profile including information relating to one or more devices associated with the user and at least one work location, wherein the work location is a physical location where the user performs work associated with an organization;

receiving, from the one or more devices associated with the user, data sufficient to determine a location of the one or more devices;

analyzing, by the processor, the data to determine a predicted work location of the user, wherein analyzing the data comprises;

determining the location of the one or more devices, and

comparing the location of the one or more devices with previously documented work locations;

optimizing, by the processor associated with an enterprise scheduling system, resources based on the predicted work location of the user and predicted work locations of other users,

wherein optimizing the resources includes adjusting at least one of staffing or parking; and

in response to determining that one or more of the resources are insufficient, sending a recommendation to the user to work at an alternative work location.

2. The computerized method of claim 1, further comprising:

detecting an actual work location of the user; and

associating, by the enterprise scheduling system, the actual work location of the user with a work schedule.

3. The computerized method of claim 2, wherein analyzing the data to predict the work location of the user further comprises predicting the work location of the user based on the work schedule.

4. The computerized method of claim 1, wherein optimizing the resources further includes adjusting network bandwidth and temperature at an enterprise location.

5. The computerized method of claim 1, wherein the one or more devices is communicably coupled to a vehicle, wherein the data from the one or more devices includes the location of the vehicle, destination of the vehicle, and state of the vehicle.

6. The computerized method of claim 1, wherein the data from the one or more devices includes network information, global positioning system information, cell phone triangulation information, weather information, and traffic conditions.

7. The computerized method of claim 1, further comprising:

sending a security token to a device associated with the user to provide the user with access to the predicted work location.

8. The computerized method of claim 1, further comprising:

updating accesses at the predicted work location to provide the user with access to the predicted work location.

9. The computerized method of claim 1, wherein optimizing the resources further comprises:

adjusting network bandwidth.

10. The computerized method of claim 1, further comprising:

determining an actual work location based at least in part on the location of the one or more devices; and

updating a status of the user.

11. A non-transitory, computer-readable storage medium comprising a set of instructions that, when executed by one or more processors, cause a machine to:

create a user profile associated with a user, the user profile including information relating to one or more devices associated with the user and at least one work location, wherein the work location is a physical location where the user performs work associated with an organization;

receive, from the one or more devices associated with the user, data sufficient to determine a location of the one or more devices;

analyze the data to determine a predicted work location of the user, wherein analyzing the data comprises;

determining the location of the one or more devices, and

comparing the location of the one or more devices with previously documented work locations;

optimize resources based on the predicted work location of the user and predicted work locations of other users,

wherein optimizing the resources includes adjusting at least one of staffing or parking; and

in response to determining that one or more of the resources are insufficient, send a recommendation to the user to work at an alternative work location.

12. The non-transitory, computer-readable storage medium of claim 11, wherein the set of instructions, when executed by the one or more processors, further causes the machine to:

detect an actual work location of the user; and

associate the actual work location of the user with a work schedule.

13. The non-transitory, computer-readable storage medium of claim 12, wherein the set of instructions, when executed by the one or more processors, further causes the machine to predict the work location of the user based on the work schedule.

14. The non-transitory, computer-readable storage medium of claim 11, wherein optimizing the resources further includes adjusting temperature at an enterprise location.

15. The non-transitory, computer-readable storage medium of claim 11, wherein the one or more devices is communicably coupled to a vehicle, wherein the data from the one or more devices includes the location of the vehicle, destination of the vehicle, and state of the vehicle, wherein the data from the one or more devices includes network information, global positioning system information, cell phone triangulation information, weather information, and traffic conditions.

16. The non-transitory, computer-readable storage medium of claim 11, wherein the set of instructions, when executed by the one or more processors, further causes the machine to:

send a security token to a device associated with the user to provide the user with access to the predicted work location.

17. The non-transitory, computer-readable storage medium of claim 11, wherein the set of instructions, when executed by the one or more processors, further causes the machine to:

begin startup procedures on an enterprise device in response to determining the predicted work location of the user.

18. The non-transitory, computer-readable storage medium of claim 11, wherein the set of instructions, when executed by the one or more processors, further causes the machine to:

update accesses at the predicted work location to provide the user with access to the predicted work location.

19. The non-transitory, computer-readable storage medium of claim 11, wherein the set of instructions, when executed by the one or more processors, further causes the machine to:

optimize the resources by adjusting the network bandwidth.

20. An enterprise scheduling platform, comprising:

one or more processors; and

a computer readable storage medium having instructions stored thereon, which when executed by the one or more processors cause the enterprise scheduling platform to;

create a user profile associated with a user, the user profile including information relating to one or more devices associated with the user and at least one work location, wherein the work location is a physical location where the user performs work associated with an organization;

receive, from the one or more devices associated with the user, data sufficient to determine a location of the one or more devices;

analyze the data to determine a predicted work location of the user, wherein analyzing the data comprises;

determining the location of the one or more devices, and

comparing the location of the one or more devices with previously documented work locations;

optimize resources based on the predicted work location of the user and predicted work locations of other users,

wherein optimizing the resources includes adjusting at least one of staffing or parking; and

in response to determining that one or more of the resources are insufficient, send a recommendation to the user to work at an alternative work location.