Imaging processing system for identifying parts for repairing a vehicle

• US 10,373,260 B1
• Filed: 02/05/2016
• Issued: 08/06/2019
• Est. Priority Date: 03/18/2014
• Status: Active Grant

• Current Assignee: CCC Intelligent Solutions, Inc.
• Original Assignee: CCC Information Services, Inc.
• Inventors: Haller, Jr., John Laurence, Smith, Darrin A.
• Primary Examiner(s): Akintola, Olabode
• Application Number:
  US15/016,756
• Time in Patent Office: 1,278 Days
• Field of Search: 705 4
• CPC Class Codes: G06Q 10/20 Administration of product repair or maintenance
• CPC Class Codes: G06Q 40/08 Insurance
• CPC Class Codes: G06T 15/205 Image-based rendering
• CPC Class Codes: G06T 17/20 Finite element generation, e.g. wire-frame surface description, tesselation
• CPC Class Codes: G06T 19/00 Manipulating 3D models or images for computer graphics
• CPC Class Codes: G06T 2207/10016 Video; Image sequence
• CPC Class Codes: G06T 2207/30248 Vehicle exterior or interior
• CPC Class Codes: G06T 5/50 using two or more images, e.g. averaging or subtraction
• CPC Class Codes: G06V 10/7515 Shifting the patterns to accommodate for positional errors
• CPC Class Codes: G06V 20/64 Three-dimensional objects
• CPC Class Codes: G06V 2201/08 Detecting or categorising vehicles

Abstract

An image processing system includes a first image processor that creates a composite 3-D image or model of a damaged vehicle from a plurality of 2-D images of the damaged vehicle. The first image processor or another image processor of the system generates deformation data that is indicative or descriptive of points/areas of damage on the vehicle based on a comparison of the composite 3-D image/model with a 3-D image/model of a pristine vehicle. Based on the deformation data, a deformation model component generates indications of replacement parts and/or other items corresponding to repairing the vehicle by utilizing a model generated from historical claim data. Aside from receiving the initial set of images of the damaged vehicle, the system does not require any user input, and may generate the indications of replacement parts and/or other items corresponding to repairing the vehicle in real-time, such as at FNOL.

Claims

1. A system, comprising:

a network interface via which a plurality of images of a damaged vehicle is received;

a composite image generator component configured to construct a composite, three-dimensional image of the damaged vehicle from the plurality of images of the damaged vehicle;

a damage profile generator component configured to compare the constructed, composite three-dimensional image of the damaged vehicle to a stored, three-dimensional image of an undamaged vehicle, and to generate deformation data corresponding to a crush profile of the damaged vehicle based on the comparison;

one or more data storage devices storing historical claim data of a plurality of historical vehicle insurance claims;

an access mechanism to the historical claim data;

a deformation model component configured to generate, based on the generated deformation data of the damaged vehicle, respective indications of one or more replacement parts needed to repair the damaged vehicle,

the deformation model component including a deformation model generated from accessing, via the access mechanism, the historical claim data of the plurality of historical vehicle insurance claims and performing a regression analysis on the accessed historical claim data to determine a subset of a plurality of claim attributes that are more strongly correlated to actual replacement parts corresponding to the plurality of historical vehicle insurance claims than are other attributes of the plurality of claim attributes, and

the historical claim data including deformation data of the plurality of historical vehicle insurance claims, respective indications of the actual replacement parts of the plurality of historical vehicle insurance claims, and a plurality of other claim attributes of the plurality of historical vehicle insurance claims; and

an output interface via which the generated, respective indications of the one or more replacement parts are provided to at least one of the network interface or a user interface.

2. The system of claim 1, wherein the plurality of historical vehicle insurance claims includes historical vehicle insurance claims corresponding to a plurality of insurance carriers.

3. The system of claim 1, wherein the plurality of images of the damaged vehicle is received via the network interface of the system and the generated respective indications of the one or more replacement parts is provided via the output interface of the system at First Notice of Loss (FNOL).

4. The system of claim 1, wherein the deformation model component generates the respective indications of the one or more replacement parts further based on a level of repair quality.

5. The system of claim 1, wherein the deformation model component generates the respective indications of the one or more replacement parts further based on a customer satisfaction score.

6. The system of claim 1, wherein the respective indications of the one or more replacement parts includes at least one indication of a replacement part type selected from:

OEM (Original Equipment Manufacturer), new, recycled, reconditioned, or another replacement part type.

7. The system of claim 1, wherein the deformation model component is configured to generate respective indications of one or more labor types and/or labor costs needed to repair the damaged vehicle based on the deformation data, the regression analysis from which the deformation model is generated determines another subset of the plurality of claim attributes that are more strongly correlated to actual labor types and/or labor costs corresponding to the plurality of historical vehicle insurance claims than are other attributes of the plurality of claim attributes, the historical claim data includes respective indications of the actual labor types and/or labor costs of the plurality of historical vehicle insurance claims, and the generated, respective indications of the one or more labor types and/or labor costs are provided to the at least one of the network interface or the user interface via the output interface of the system.

8. The system of claim 1, wherein the deformation model component is configured to generate a settlement amount corresponding to repairing the damaged vehicle based on the deformation data, the regression analysis from which the deformation model is generated determines another subset of the plurality of claim attributes that are more strongly correlated to actual settlement amounts corresponding to the plurality of historical vehicle insurance claims than are other attributes of the plurality of claim attributes, the historical claim data includes respective indications of the actual settlement amounts of the plurality of historical vehicle insurance claims, and the generated settlement amount is provided to the at least one of the network interface or the user interface via the output interface of the system.

9. The system of claim 1, wherein the deformation model component is configured to generate a payout amount of an insured party corresponding to repairing the damaged vehicle based on the deformation data, the regression analysis from which the deformation model is generated determines another subset of the plurality of claim attributes that are more strongly correlated to actual payout amounts corresponding to the plurality of historical vehicle insurance claims than are other attributes of the plurality of claim attributes, the historical claim data includes respective indications of the actual payout amounts of the plurality of historical vehicle insurance claims, and the generated payout amount is provided to the at least one of the network interface or the user interface via the output interface of the system.

10. The system of claim 1, wherein the deformation model component is configured to generate respective indications of one or more respective values of one or more other parameters corresponding to repairing the damaged vehicle based on the deformation data, the regression analysis from which the deformation model is generated determines another subset of the plurality of claim attributes that are more strongly correlated to actual respective values of the one or more other parameters corresponding to the plurality of historical vehicle insurance claims than are other attributes of the plurality of claim attributes, the historical claim data includes respective indications of the actual respective values of the one or more other parameters of the plurality of historical vehicle insurance claims, and the generated, respective indications of the one or more respective values of the one or more other parameters are provided to the at least one of the network interface or the user interface via the output interface of the system.

11. The system of claim 10, wherein the one or more other parameters include at least one of:

a level of repair quality, a customer satisfaction score, a settlement amount, a towing cost, a paint cost, a tire cost, a re-inspection occurrence, a re-inspection cost, a hazardous waste disposal cost, a replacement part type, a payout amount of an insured party, a supplement occurrence, a supplement cost, a number of labor hours, a labor cost, or a labor type.

12. The system of claim 1, wherein at least one of the network interface, the composite image generator component, the damage profile generator component, the deformation model component, or the output interface comprises hardware.

13. The system of claim 12, wherein at least one of the network interface, the composite image generator component, the damage profile generator component, the deformation model component, or the output interface comprises software or firmware.

14. The system of claim 13, wherein the software comprises a set of computer-executable instructions stored on one or more memories, the hardware comprises the one or more memories, and the system further comprises one or more processors for executing the set of computer-executable instructions.

15. The system of claim 1, further comprising one or more data storage devices storing, in conjunction with an indication of a vehicle insurance claim corresponding to the damaged vehicle, at least one of (i) the composite, three-dimensional image of the damaged vehicle constructed by the composite image generator component, (ii) the crush profile of the damaged vehicle, (iii) the respective indications of the one or more replacement parts needed to repair the damaged vehicle generated by the deformation model component, or (iv) respective indications of one or more respective values of one or more other parameters corresponding to repairing the damaged vehicle generated by the deformation model component.

16. The system of claim 1, wherein at least one of (i) the composite, three-dimensional image of the damaged vehicle constructed by the composite image generator component, (ii) the crush profile of the damaged vehicle, or (iii) respective indications of one or more respective values of one or more other parameters corresponding to repairing the damaged vehicle generated by the deformation model component are provided to the at least one of the network interface or the user interface via the output interface of the system.

17. The system of claim 1, wherein the composite image generator component and the damage profile generator component are included in an integral component.

18. The system of claim 17, wherein the deformation model component is included in the integral component.

19. A method of image processing, comprising:

obtaining, via a network interface, a plurality of images of a damaged vehicle;

constructing, by using a composite image generator component, a composite, three-dimensional image of the damaged vehicle from the plurality of images of the damaged vehicle;

using a damage profile generator component to;

compare the constructed, composite three-dimensional image of the damaged vehicle with a stored, three-dimensional image of an undamaged vehicle; and

based on the comparison of the constructed, composite three-dimensional image of the damaged vehicle with the stored, three-dimensional image of the undamaged vehicle, at least one of generate a crush profile of the damaged vehicle or generate deformation data corresponding to the crush profile of the damaged vehicle;

generating, by using a deformation model component and based on the generated deformation data, the respective indications of the one or more replacement parts needed to repair the damaged vehicle,

the deformation model component including a deformation model generated from accessing, via an access mechanism, historical claim data of a plurality of historical vehicle insurance claims stored on one or more storage devices, and performing a regression analysis on the accessed historical claim data of the plurality of historical vehicle insurance claims to determine a subset of a plurality of claim attributes that are more strongly correlated to actual replacement parts corresponding to the plurality of historical vehicle insurance claims than are other attributes of the plurality of claim attributes, the historical claim data including deformation data of the plurality of historical vehicle insurance claims, respective indications of the actual replacement parts of the plurality of historical vehicle insurance claims, and a plurality of other claim attributes of the plurality of historical vehicle insurance claims; and

providing, via an output interface, the generated, respective indications of the one or more replacement parts needed to repair the damaged vehicle to a recipient.

20. The method of claim 19, wherein the method is performed at First Notice of Loss (FNOL) corresponding to the damaged vehicle.

21. The method of claim 19, further comprising ordering the one or more replacement parts.

22. The method of claim 19, further comprising repairing the damaged vehicle using the one or more replacement parts.