Electronic notifications of users concurrently interacting with the same feed item of a social network feed

• US 10,374,987 B2
• Filed: 03/11/2015
• Issued: 08/06/2019
• Est. Priority Date: 03/11/2015
• Status: Active Grant

• Current Assignee: Salesforce.com, Inc.
• Original Assignee: Salesforce.com, Inc.
• Inventors: Pola, Peda Venkateswarlu
• Primary Examiner(s): Williams, Clayton R
• Assistant Examiner(s): Li, Michael
• Application Number:
  US14/645,248
• Publication Number:
  US 20160269328A1
• Time in Patent Office: 1,609 Days
• CPC Class Codes: G06Q 50/01 Social networking
• CPC Class Codes: H04L 51/046 Interoperability with other network applications or services
• CPC Class Codes: H04L 51/52 for supporting social networking services
• CPC Class Codes: H04L 67/306 User profiles
• CPC Class Codes: H04L 67/535 Tracking the activity of the user network monitoring arrangements H04L43/00; recording of computer activity G06F11/34
• CPC Class Codes: H04L 67/55 Push-based network services

Abstract

Disclosed are examples of systems, apparatus, methods and computer program products for providing electronic notifications that users are concurrently interacting with the same feed item of a social network feed. In some implementations, first data from a first user system can identify a first feed item of the feed as one with which a first user is interacting. It can be determined that a second user using a second user system is concurrently interacting with the first feed item. Based on the determinations, a notification can be sent to one or both user systems. The notification can include data indicating that the first and second users are concurrently interacting with the first feed item.

Claims

1. A system for notifying a user that other users of a social networking system are interacting with a feed item of a feed of the social networking system, the system comprising:

a database system implemented using a server system comprising at least one hardware processor, the database system configurable to cause;

processing first interaction data received from a first user system of a first user, the first interaction data indicating that the first user has begun composing a first response to a first feed item of the feed of the social networking system using a first user interface on a first display device of the first user system;

determining that a second user using a second user system has begun composing a second response to the first feed item;

determining that the second user has not yet shared on the feed the second response being composed; and

displaying, responsive to the determinations, a notification in the first user interface on the first display device of the first user system, the notification comprising notification data comprising;

an identification of the second user,

a user-selectable link to a social network profile maintained in the social networking system for the second user, and

an indication that the second user is composing the second response to the first feed item concurrent with the first user composing the first response to the first feed item.

2. The system of claim 1, the database system further configurable to cause:

determining that the composing of the first response by the first user and the composing of the second response by the second user have occurred within a designated timeframe.

3. The system of claim 1, the database system further configurable to cause:

activating or accessing an instant messaging system configured to send instant messages between the first user system and the second user system; and

sending of an instant message between the first user system and the second user system, the instant message comprising message content composed by the first user or the second user.

4. The system of claim 1, the database system further configurable to cause:

receiving, from the second user system, an interrupt request;

determining, in response to the interrupt request, that the second user is authorized to request an interruption of the composing of the first response by the first user; and

based on the authorization, suspending or terminating the composing of the first response by the first user.

5. The system of claim 1, the database system further configurable to cause:

identifying a relationship between the first user and the second user in an organizational hierarchy of an organization with which the first user and the second user are associated;

determining, based on the relationship, a priority of the first user or the second user in interacting with the first feed item; and

according to the relationship, suspending or terminating the composing of the first response by the first user.

6. The system of claim 1, the database system further configurable to cause:

identifying profile data of the second user; and

sending a further notification to at least one of the first user system or the second user system, the further notification indicating the identified profile data.

7. The system of claim 1, the database system further configurable to cause:

aggregating feed interaction identification data received from a plurality of user systems, the aggregating comprising updating, at the database system, a database table maintaining the feed interaction identification data.

8. The system of claim 7, the database system further configurable to cause:

compiling a report based on the aggregated feed interaction identification data; and

providing the report to a device over a data network.

9. The system of claim 7, wherein the notification is configured to automatically refresh in response to the aggregation of the feed interaction identification data.

10. A method for using a database system to notify a user that other users of a social networking system are interacting with a feed item of a feed of the social networking system, the method comprising:

receiving, from a first user system of a first user, first interaction data generated at the first user system, the first interaction data indicating that the first user has begun composing a first response to a first feed item of the feed of the social networking system using a first user interface on a first display device of the first user system;

determining, using the database system, that a second user using a second user system has begun composing a second response to the first feed item;

determining, using the database system, that the second user has not yet shared on the feed the second response being composed; and

causing, responsive to the determinations, display of a notification in the first user interface on the first display device of the first user system, the notification comprising notification data comprising;

an identification of the second user,

a user-selectable link to a social network profile maintained in the social networking system for the second user, and

an indication that the second user is composing the second response to the first feed item concurrent with the first user composing the first response to the first feed item.

11. The method of claim 10, further comprising:

determining that the composing of the first response by the first user and the composing of the second response by the second user have occurred within a designated timeframe.

12. The method of claim 10, further comprising:

activating or accessing an instant messaging system configured to send instant messages between the first user system and the second user system; and

causing the sending of an instant message between the first user system and the second user system, the instant message comprising message content composed by the first user or the second user.

13. The method of claim 10, further comprising:

receiving, from the second user system, an interrupt request;

determining, in response to the interrupt request, that the second user is authorized to request an interruption of the composing of the first response by the first user; and

causing, based on the authorization, suspending or terminating the composing of the first response by the first user.

14. The method of claim 10, further comprising:

identifying a relationship between the first user and the second user in an organizational hierarchy of an organization with which the first user and the second user are associated;

determining, based on the relationship, a priority of the first user or the second user in interacting with the first feed item; and

causing, according to the relationship, suspending or terminating the composing of the first response by the first user.

15. A system comprising:

a non-transitory computer-readable medium storing database system software for notifying a user that other users of a social networking system are interacting with a feed item of a feed of the social networking system, the database system software configurable to cause;

processing first interaction data received from a first user system of a first user, the first interaction data indicating that the first user has begun composing a first response to a first feed item of the feed of the social networking system using a first user interface on a first display device of the first user system,

determining that a second user using a second user system has begun composing a second response to the first feed item,

determining that the second user has not yet shared on the feed the second response being composed, and

displaying, responsive to the determinations, a notification in the first user interface on the first display device of the first user system, the notification comprising notification data comprising;

an identification of the second user,

a user-selectable link to a social network profile maintained in the social networking system for the second user, and

an indication that the second user is composing the second response to the first feed item concurrent with the first user composing the first response to the first feed item.

16. The system of claim 15, the database system software further configurable to cause:

determining that the composing of the first response by the first user and the composing of the second response by the second user have occurred within a designated timeframe.

17. The system of claim 15, the database system software further configurable to cause:

activating or accessing an instant messaging system configured to send instant messages between the first user system and the second user system, and

sending of an instant message between the first user system and the second user system, the instant message comprising message content composed by the first user or the second user.

18. The system of claim 15, the database system software further configurable to cause:

determining, in response to an interrupt request received from the second user system, that the second user is authorized to request an interruption of the composing of the first response by the first user, and

based on the authorization, suspending or terminating the composing of the first response by the first user.

19. The system of claim 15, the database system software further configurable to cause:

identifying a relationship between the first user and the second user in an organizational hierarchy of an organization with which the first user and the second user are associated,

determining, based on the relationship, a priority of the first user or the second user in interacting with the first feed item, and

according to the relationship, suspending or terminating the composing of the first response by the first user.