Computer control of online social interactions based on conversation processing

• US 10,375,236 B1
• Filed: 12/09/2016
• Issued: 08/06/2019
• Est. Priority Date: 02/28/2008
• Status: Active Grant

• Current Assignee: Conversation Processing Intelligence Corporation
• Original Assignee: Computer Products for Education Incorporated
• Inventors: Leeds, Richard, Gasper, Elon
• Primary Examiner(s): Elahee, Md S
• Application Number:
  US15/374,082
• Time in Patent Office: 970 Days
• Field of Search: 37937302, 705 1435, 705 141, 705 1414
• CPC Class Codes: G06Q 30/0207 Discounts or incentives, e.g. coupons or rebates
• CPC Class Codes: G06Q 30/0241 Advertisements
• CPC Class Codes: G06Q 50/01 Social networking
• CPC Class Codes: H04M 1/2535 adapted for voice communication over an Internet Protocol [IP] network Voice over Internet Protocol (VoIP) network equipment and services H04M7/006; implementation or adaptation of Internet protocol [IP], of transmission control protocol [TCP] or of user datagram protocol [UDP] H04L69/16
• CPC Class Codes: H04M 1/57 Arrangements for indicating or recording the number of the calling subscriber at the called subscriber's set at the operator set in a manual exchange H04M5/20
• CPC Class Codes: H04M 1/65 Recording arrangements for recording a message from the calling party in the exchange H04M3/50
• CPC Class Codes: H04M 1/656 for recording conversations
• CPC Class Codes: H04M 1/72436 for text messaging, e.g. short messaging services [SMS] or e-mails
• CPC Class Codes: H04M 1/72448 with means for adapting the functionality of the device according to specific conditions
• CPC Class Codes: H04M 19/04 the ringing-current being generated at the substations
• CPC Class Codes: H04M 19/041 Encoding the ringing signal, i.e. providing distinctive or selective ringing capability
• CPC Class Codes: H04M 2201/36 Memories
• CPC Class Codes: H04M 2201/38 Displays
• CPC Class Codes: H04M 2201/50 Telephonic communication in combination with video communication
• CPC Class Codes: H04M 2203/2038 Call context notifications
• CPC Class Codes: H04M 2203/308 Personal name recording
• CPC Class Codes: H04M 2203/551 Call history recording a computer conference H04L12/1831
• CPC Class Codes: H04M 2250/12 including a sensor for measuring a physical value, e.g. temperature or motion telephones including GPS signal receivers H04M2250/10
• CPC Class Codes: H04M 3/02 Calling substations, e.g. by ringing selective calling H04Q
• CPC Class Codes: H04M 3/42051 where the notification is included in the ringing tone
• CPC Class Codes: H04M 3/42221 : Conversation recording systems at the subscriber's set H04M1/656
• CPC Class Codes: H04M 3/42348 : Location-based services which utilize the location information of a target

Abstract

A method for computer control of online social interactions based on conversation processing. A portion of a conversation with a given user is recorded, stored in memory, and processed so as to influence subsequent interactions. These may include audio or other contextualized annunciations of subsequent telephone calls. Other modes addressing conversational processing for social purposes can result in interwoven conversation guided among threads of interest, advertising and incented participation of conversational content and placement. The invention is capable of implementation in telecommunications systems such as cellular, local exchange, and VOIP, and in combination with other forms of internet-based telecommunication, including smart phones and adaptive forums chat rooms.

Claims

1. A method of marketing by means of tracked incented conversation between two participants one of whom is the conveyor and the other is the recipient, based on contextual processing of the conversation, comprising the steps of:

presenting an offer from a marketer to the conveyor participant of the tracked incented conversation specifying a target sound or utterance associated with the offer;

marketing to the recipient participant of the tracked incented conversation by transmitting the target sound or utterance associated with the offer from the conveyor to the recipient participant in the tracked incented conversation;

tracking the incented conversation to identify and verify when the target sound or utterance associated with the offer is matched in the conversation; and

archiving samples of the incented conversation as verification of the marketing from the conveyor to the recipient for examination by the marketer.

2. The method of claim 1, wherein the tracking includes additional data regarding at least one participant in a conversation to whom at least one particular utterance was addressed.

3. The method of claim 1, wherein the tracked telecommunication device provides an indication to the user that the targeted sound or utterance has been detected in a conversational voice stream.

4. The method of claim 1, wherein said tracking includes additional data as indication of at least one additional incented actions by at least one participant of said conversations.

5. The method of claim 4, wherein said indication of incented actions is an indication of compliance with a medical treatment or health maintenance system.

6. The method of claim 5, wherein said incentive is evidence of compliance with a medical treatment or health maintenance system.

7. The method of claim 1, wherein the tracked conversation includes a music placement.

8. The method of claim 7, wherein the incentive to the user or incentive message to the device includes, as foreground or background audio, a ringtone associated with the music placement.

9. The method of claim 1, further including the steps:

rewarding the conveyor for transmitting the incentive message to the recipient; and

rewarding the conveyor directly using the incentive in the incentive message.

10. The method of claim 1, wherein there is a plurality of recipients each of whom may receive the conveyed incentive message from the conveyor.

11. The method of claim 1, wherein a telecommunication device can be tracked to determine the target sound, utterance, or textual pattern of the conversation.