Service analytics
First Claim
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1. A method for reporting service performance statistics in a network, the method comprising steps of:
- receiving, by a processor, an Adaptive Service Intelligence (ASI) data set related to a monitored service from a plurality of interfaces and sending a first copy of received ASI data to a device for analysis and a second copy of the received ASI data to a storage device;
analyzing performance of a monitored service within a context of the performed service using the acquired ASI data set;
analyzing performance of the monitored service outside of the context of a performed service using the received ASI data set;
determining at least one of one or more relationship dependencies associated with the monitored service;
analyzing performance of each of the at least one relationship dependencies using the acquired ASI data set; and
generating a report comprising one or more ASI data set values indicative of service performance degradation based on the analysis.
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Abstract
An Adaptive Service Intelligence (ASI) data set related to a monitored service is received from a plurality of interfaces. Performance of a monitored service is analyzed within and outside of a context of the performed service using the acquired ASI data set. At least one of one or more relationship dependencies associated with a monitored service is determined. Performance of each of the at least one dependencies is analyzed using the acquired ASI data set. A report including one or more ASI data set values indicative of service performance degradation is generated based on the analysis.
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Citations
20 Claims
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1. A method for reporting service performance statistics in a network, the method comprising steps of:
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receiving, by a processor, an Adaptive Service Intelligence (ASI) data set related to a monitored service from a plurality of interfaces and sending a first copy of received ASI data to a device for analysis and a second copy of the received ASI data to a storage device; analyzing performance of a monitored service within a context of the performed service using the acquired ASI data set; analyzing performance of the monitored service outside of the context of a performed service using the received ASI data set; determining at least one of one or more relationship dependencies associated with the monitored service; analyzing performance of each of the at least one relationship dependencies using the acquired ASI data set; and generating a report comprising one or more ASI data set values indicative of service performance degradation based on the analysis. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A network device for reporting service performance statistics in a network, the network device comprising:
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a network interface configured to receive program instructions to receive an Adaptive Service Intelligence (ASI) data set related to a monitored service in the network from one or more network monitoring devices positioned at one or more locations in the network, and
1) send a first received ASI data set in real-time to a service monitoring engine and
2) send a second received ASI data set to a memory device; anda service monitoring engine configured to; analyze performance of the monitored service within a context of a performed service using the received ASI data set; analyze performance of the monitored service outside of the context of the performed service using the acquired ASI data set; determine at least one of one or more relationship dependencies associated with the monitored service; analyze performance of each of the at least one relationship dependencies using the acquired ASI data set; and generate a report comprising one or more ASI data set values indicative of service performance degradation based on the analysis. - View Dependent Claims (11, 12, 13, 14, 15, 16, 17, 18)
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19. A non-transitory computer readable storage medium structured to store instructions, the instructions when executed, cause a processor in a network device in a computer network to:
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receive an Adaptive Service Intelligence (ASI) data set related to a monitored service from a plurality of interfaces and send a first copy of received ASI data to a device for analysis and a second copy of the received ASI data to a storage device; analyze performance of the monitored service within a context of the performed service using the acquired ASI data set; analyze performance of the monitored service outside of the context of a performed service using the received ASI data set; determine at least one of one or more relationship dependencies associated with the monitored service; analyze performance of each of the at least one relationship dependencies using the acquired ASI data set; and generate a report comprising one or more ASI data set values indicative of service performance degradation based on the analysis. - View Dependent Claims (20)
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Specification