Toll-free telecommunications and data management platform
First Claim
1. A method of searching for a toll-free number, comprising:
- receiving data relating to usage of a toll-free number;
analyzing the received data to create a metadata tag that is associated with the toll-free number;
identifying criteria of a customer-desired toll-free number based at least in part on the metadata tag;
associating at least one toll-free number in a toll-free number inventory with at least one search parameter;
searching the inventory for one or more toll-free numbers having one or more parameters matching the metadata tag to generate a list of search results; and
presenting the search results to the customer based upon toll-free numbers matching the metadata tag.
1 Assignment
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Accused Products
Abstract
A Toll-Free Management Platform (TFMP) includes methods and systems for number administration, customer administration, call management services, texting services and text registry, and a smart services registry. The TFMP may allow users to receive through a web-based interface, an activate request from a user, wherein the request includes at least a customer record template reference and an indication of when to active a toll-free telecommunications number associated with the request. The request may include at least one IP address datum associated with the toll-free telecommunications number. A user interface may allow activating a toll-free number, and users may access the TFMP to create and access existing templates of toll-free call routing templates, and utilize a routing tree engine to create customized call routing trees for the toll-free numbers of interest to the user.
67 Citations
18 Claims
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1. A method of searching for a toll-free number, comprising:
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receiving data relating to usage of a toll-free number; analyzing the received data to create a metadata tag that is associated with the toll-free number; identifying criteria of a customer-desired toll-free number based at least in part on the metadata tag; associating at least one toll-free number in a toll-free number inventory with at least one search parameter; searching the inventory for one or more toll-free numbers having one or more parameters matching the metadata tag to generate a list of search results; and presenting the search results to the customer based upon toll-free numbers matching the metadata tag. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A system comprising:
a processor and a computer-readable storage device that stores instructions that, when executed by the processor, cause the processor to perform operations comprising; receiving data relating to usage of a toll-free number; analyzing the received data to create a metadata tag that is associated with the toll-free number; identifying criteria of a customer-desired toll-free number based at least in part on the metadata tag; associating at least one toll-free number in a toll-free number inventory with at least one search parameter; searching the inventory for one or more toll-free numbers having one or more parameters matching the metadata tag to generate a list of search results; and presenting the search results to the customer based upon toll-free numbers matching the metadata tag. - View Dependent Claims (11, 12, 13, 14, 15, 16, 17, 18)
Specification