System and method for retail sales using wireless communication devices in a wireless communication network

• US 10,387,918 B2
• Filed: 03/15/2013
• Issued: 08/20/2019
• Est. Priority Date: 03/03/2009
• Status: Active Grant

• Current Assignee: IP Investment Holdings LLC
• Original Assignee: Mobilitie, LLC (Bai Communications Pty Ltd.)
• Inventors: Jabara, Gary B., Linder, Lloyd Frederick, Simon, David Brett
• Primary Examiner(s): Brown, Luis A
• Assistant Examiner(s): Woodworth, II, Allan J
• Application Number:
  US13/838,272
• Publication Number:
  US 20140108149A1
• Time in Patent Office: 2,349 Days
• Field of Search: 705 141- 1473
• CPC Class Codes: G01S 5/14 Determining absolute distances from a plurality of spaced points of known location
• CPC Class Codes: G06Q 30/0267 Wireless devices
• CPC Class Codes: G07F 17/3218 wherein at least part of the system is portable
• CPC Class Codes: G07F 17/3223 Architectural aspects of a gaming system, e.g. internal configuration, master/slave, wireless communication
• CPC Class Codes: H04W 4/02 Services making use of location information
• CPC Class Codes: H04W 4/029 Location-based management or tracking services
• CPC Class Codes: H04W 4/80 Services using short range communication, e.g. near-field communication [NFC], radio-frequency identification [RFID] or low energy communication

Abstract

A wireless network is established by direct communication between a user equipment (UE) and wireless access points within a shopping venue. After initial registration, the UE may be automatically authenticated upon entry into the shopping venue. In the venue, the UE sends a periodic signal that includes information from which the UE location within the venue may be determined. The system can develop a shopper profile based on the amount of time spent within the shopping venue, user purchases, and user-provided profile data even under circumstances where the specific identity of the user is not known. The customer analysis and profile generation can be used to produce individualized ads and offers for the UE. In addition, the analysis can develop a retail DNA rating for the user based on various factors, including responsiveness to advertising. A high retail DNA rating may result in even better advertising offers to the user.

Claims

1. A method for the control of a plurality of wireless communication devices inside a shopping venue wherein each of the plurality of wireless communication devices includes a network transceiver to communicate with a cellular network and a short-range transceiver to communicate with other than the cellular network, the method comprising:

as part of an initial registration, receiving identification data provided by a user, the identification data comprising a telephone identification (ID), a device ID, and a user ID associated with each of the plurality of wireless communication devices;

storing the received identification data in an authentication server;

each of the plurality of wireless communication devices downloading an application program interface (API) to control operation of the respective wireless communication devices;

at a time subsequent to the initial registration, transmitting a beacon signal from each of a plurality of wireless access points for detection by any of the plurality of wireless communications devices, the plurality of wireless access points being distributed throughout the inside of the shopping venue and transmitting a predetermined beacon signal having an identical subscriber set identifier (SSID) portion;

under control of the API, the short range transceiver in each of the plurality of wireless communication devices being configured to detect the transmitted beacon signal and verify the beacon signal as the predetermined beacon signal and, upon verification of the beacon signal as the predetermined beacon signal, automatically generating and transmitting, without human intervention, an authentication request;

at a first of the plurality of access points, receiving the authentication request automatically generated and transmitted from the short-range transceiver of any of the plurality of unauthenticated wireless communications devices that detects the transmitted beacon signal as the wireless communication device enters the inside of the shopping venue, each authentication request including identification data associated with the wireless communication device that is transmitting the authentication request wherein the wireless communication device initiates an authentication process by identifying the predetermined beacon signal and transmitting the authentication request;

the first of the plurality of wireless access points providing the authentication request and identification data to the authentication server to determine if the identification data matches a previously registered user;

if the authentication server determines that the identification data matches a previously registered user, then authenticating the wireless communication device associated with that user;

upon authentication of the wireless communication device, establishing a bi-directional communication link between the first of the plurality of access points and the authenticated wireless communication device, to thereby form a short-range communication network including the authenticated wireless communication device and at least a portion of the plurality of access points, and transmitting data thereto using the short-range transceiver in the authenticated wireless communication device and without using the network transceiver or the cellular network;

as long as the short-range transceiver is within range of any of the plurality of access points in the short-range communication network, receiving a heartbeat signal automatically transmitted from the authenticated wireless communication device using the communication link, the heartbeat signal including location data for the authenticated wireless communication device and time stamp data, the location data being determined based on a signal strength of signals from a plurality of wireless access points within the venue;

determining a location of the wireless communication device within the shopping venue based on the received heartbeat signal; and

transmitting navigational directions from at least one of the plurality of access points that comprise the short-range communication network to the authenticated wireless communication device to thereby provide navigational guidance within the venue.

2. The method of claim 1, further comprising associating a user account with the registered user and using the user account to make purchases in the shopping venue.

3. The method of claim 2, further comprising using the wireless communication device associated with the user account to make purchases in the shopping venue.

4. The method of claim 1 wherein the authentication server is associated with the shopping venue.

5. The method of claim 1 wherein at least a portion of the plurality of access points are associated with different shopping venues and receiving the authentication request comprises:

receiving the authentication request at any of a first portion of the plurality of access points associated with a first shopping venue from any of the plurality of wireless communication devices that detected the transmitted signal from any of the plurality of access points associated with the first venue; and

receiving the authentication request at any of a second portion of the plurality of access points associated with a second venue from any of the plurality of wireless communication devices that detected the transmitted signal from any of the plurality of access points associated with the second venue.

6. The method of claim 5 wherein the authentication server is configured to process authentication requests for the first and second venues, and providing the authentication request and identification data to the authentication server comprises providing the authentication request and identification data from the access points associated with the first venue to the authentication server and providing the authentication request and identification data from the access points associated with the second venue to the authentication server.

7. The method of claim 6, further comprising associating a user account with the registered user and using the user account to make purchases in the first and second venues.

8. The method of claim 7, further comprising using the wireless communication device associated with the user account to make purchases in the first and second venues.

9. The method of claim 1, further comprising establishing a user profile based on the location of the wireless communication device within the shopping venue.

10. The method of claim 9, further comprising transmitting advertising data from the shopping venue to the authenticated wireless communication device via the communication link with the access point, the advertising data being based on the user profile.

11. The method of claim 1, further comprising establishing a user profile based on an amount of time of the wireless communication device within the shopping venue.

12. The method of claim 11, further comprising transmitting advertising data from the shopping venue to the authenticated wireless communication device via the communication link with the access point, the advertising data being based on the user profile.

13. The method of claim 1, further comprising establishing a user profile based on a purchase made by the user of the wireless communication device within the shopping venue.

14. The method of claim 13, further comprising transmitting advertising data from the shopping venue to the authenticated wireless communication device via the communication link with the access point, the advertising data being based on the user profile.

15. The method of claim 1, further comprising establishing a user profile based on information provided by the user of the wireless communication device.

16. The method of claim 15, further comprising transmitting advertising data from the shopping venue to the authenticated wireless communication device via the communication link with the access point, the advertising data being based on the user profile.

17. The method of claim 1, further comprising establishing a user profile based on one user factor selected from a group of factors comprising the location of the wireless communication device within the shopping venue, an amount of time of the wireless communication device within the shopping venue, information provided by the user of the wireless communication device, and a purchase made by the user of the wireless communication device within the shopping venue.

18. The method of claim 17, further comprising transmitting advertising data from the shopping venue to the authenticated wireless communication device via the communication link with the access point, the advertising data being based on the user profile.

19. The method of claim 1, further comprising establishing a user profile based on a plurality of user factors selected from a group of factors comprising the location of the wireless communication device within the shopping venue, an amount of time of the wireless communication device within the shopping venue, information provided by the user of the wireless communication device, and a purchase made by the user of the wireless communication device within the shopping venue.

20. The method of claim 19, further comprising transmitting advertising data from the shopping venue to the authenticated wireless communication device via the communication link with the access point, the advertising data being based on the user profile.

21. The method of claim 1, further comprising establishing a retail DNA rating for a user based on user activity with the venue and sending advertising data to the wireless communication device based on the retail DNA rating.

22. The method of claim 21 wherein the retail DNA rating is established based on a plurality of user factors selected from a group of factors comprising, an amount of time of the wireless communication device within the shopping venue, purchases made in response to advertising data sent to the wireless communication device, and a monetary amount spent in the venue.

23. The method of claim 1 wherein transmitting data from the shopping venue via the communication link comprises transmitting advertising data to the authenticated wireless communication device for display on a display of the wireless communication device.

24. The method of claim 23 wherein transmitting the advertising data from the shopping venue via the communication link is in response to a request for the advertising data received from the authenticated wireless communication device.

25. The method of claim 23 wherein transmitting the advertising data from the shopping venue via the communication link independent of any request for the advertising data received from the authenticated wireless communication device.

26. The method of claim 1 wherein transmitting data to the wireless communication device via the communication link comprises transmitting web link data, the method further comprising receiving a connection request from the wireless communication device to connect to a web site associated with the web link data.

27. The method of claim 1 wherein the plurality of wireless access points are associated with the shopping venue and using the short-range transceiver to detect the wireless access point associated with the shopping venue comprises using the short-range transceiver to detect any of the plurality of wireless access points associated with the shopping venue.

28. The method of claim 27 wherein establishing the communication link with the access point comprises establishing a communication link with any of the plurality of wireless access points associated with the shopping venue and receiving data therefrom.

29. The method of claim 28 wherein establishing the communication link with the access point comprises establishing the communication link between the wireless communication device and the first of the plurality of wireless access points associated with the shopping venue and transmitting data thereto, the method further comprising maintaining the communication link between the wireless communication device and others of the plurality of wireless access points associated with the shopping venue as the wireless communication device moves out of range of the first of the plurality of wireless access points associated with the shopping venue.

30. The method of claim 1 wherein receiving the heartbeat signal comprises receiving signal strength data from the wireless communication device indicative of a signal strength of signals received by the wireless communication device from ones of the plurality of wireless access points associated with the shopping venue.

31. The method of claim 30, further comprising determining the location of the wireless communication device within the venue based on the received signal strength data.

32. The method of claim 31 wherein determining the location of the wireless communication device within the venue based on the received signal strength data comprises using a data storage structure having predetermined signal strength values corresponding to predetermined locations within the venue.