Systems and methods for electronic message prioritization

• US 10,389,673 B2
• Filed: 12/02/2013
• Issued: 08/20/2019
• Est. Priority Date: 08/01/2013
• Status: Active Grant

• Current Assignee: JP Morgan Chase Bank, N.A. (JP Morgan Chase & Co)
• Original Assignee: JP Morgan Chase Bank, N.A. (JP Morgan Chase & Co)
• Inventors: Kursun, Eren, Fernandez, Gene, Berson, Alex, Goodman, Brian
• Primary Examiner(s): Parry, Chris
• Application Number:
  US14/094,390
• Publication Number:
  US 20150039704A1
• Time in Patent Office: 2,087 Days
• CPC Class Codes: H04L 51/226 Delivery according to priorities
• CPC Class Codes: H04L 51/234 for tracking messages
• CPC Class Codes: H04L 51/42 Mailbox-related aspects, e.g. synchronisation of mailboxes

Abstract

Systems and methods for graphically representing a plurality of electronic messages in an electronic message repository are disclosed. According to one embodiment, a method may include, for each of a plurality of electronic messages in an electronic message repository: (1) at least one computer processor determining a category for the electronic message; (2) the at least one computer processor determining a topic for the electronic message; and (3) the at least one computer processor identifying at least one related electronic message that is related to the electronic message. The at least one computer processor may graphically represent each of the plurality of electronic messages in relation to at least one of the topic, the category, and the related electronic message.

Claims

1. A method for processing outgoing electronic messages, comprising;

receiving specialized electronic header information for an outgoing electronic message, the specialized electronic header information comprising a recipient for the electronic message and a recipient role within an organizational hierarchy received as fields in a graphical user interface;

at least one computer processor converting the specialized electronic message header information to a standard message header identifying a sender, the recipient, and the recipient role within the organizational hierarchy;

the at least one computer processor transmitting the electronic message to the recipient using the standard message header;

parsing the electronic message based on the recipient role within the organization hierarchy in the standard message header; and

presenting the electronic message to the recipient based on the recipient role within the organizational hierarchy identified in the standard message header, wherein the electronic message is displayed based on the recipient role within the organizational hierarchy.

2. The method of claim 1, wherein the specialized electronic message header information further comprises a functional role.

3. The method of claim 1, further comprising:

the at least one computer processor linking the electronic message to a project workspace.

4. The method of claim 1, further comprising:

at least one recipient computer processor reconverting the standard message header packet to the specialized electronic header information.

5. The method of claim 1, further comprising:

the at least one computer processor determining a message priority for the electronic message based on the recipient role for the recipient within the organizational hierarchy.

6. The method of claim 5, wherein the electronic message is presented in one of a plurality of tabs based on the categorization of the electronic message.

7. The method of claim 5, wherein the electronic message is presented in one of a plurality of tabs based on the recipient role for the recipient within the organizational hierarchy.

8. The method of claim 5, further comprising:

the at least one computer processor associating the electronic message with a workspace or a collaborative platform.

9. The method of claim 5, further comprising:

the at least one computer processor determining a message priority for the electronic message based a geographical relationship between the sender and the recipient.