Graphical user interface for a restaurant management system including a status indicator

• US 10,395,186 B1
• Filed: 05/03/2012
• Issued: 08/27/2019
• Est. Priority Date: 05/20/2011
• Status: Active Grant

• Current Assignee: OpenTable, Inc. (Booking Holdings, Inc., fka Priceline Group Inc.)
• Original Assignee: OpenTable, Inc. (Booking Holdings, Inc., fka Priceline Group Inc.)
• Inventors: McCullough, Charles Norman, Casey, Elizabeth Suzanne, Higgins, Paul John, Donohoe, John Francis
• Primary Examiner(s): Allen, Akiba K
• Application Number:
  US13/463,405
• Time in Patent Office: 2,672 Days
• Field of Search: 705 5, 705 1427, 705 1458, 705 711, 709206, 370352, 370409, 370370, 463 25, 70799901, 715206
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 10/025 Coordination of plural reservations, e.g. plural trip segments, transportation combined with accommodation
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: H04L 67/04 specially adapted for terminals or networks with limited capabilities; specially adapted for terminal portability
• CPC Class Codes: H04L 67/306 User profiles

Abstract

A system for managing a restaurant comprises a restaurant server including a graphical user interface. The graphical user interface comprises a display and an input interface. The display displays reservation information for the restaurant. The reservation information includes a colored indicator of a status. The input interface receives an indication to display the reservation information for the restaurant.

Claims

1. A system for managing a restaurant, comprising:

a restaurant server, wherein the restaurant server comprises;

a graphical user interface, wherein the graphical user interface comprises;

a display, wherein the display displays reservation information for the restaurant, wherein the reservation information includes a colored indicator of a status and a duration the status has been maintained, wherein the colored indicator of the status and the duration the status has been maintained are changed to a next status by selecting a status button on the graphical user interface, wherein the next status is associated with a next state in a sequence of states that the status button cycles through, wherein the sequence of states comprises at least four states; and

an input interface, wherein the input interface receives an indication to display the reservation information for the restaurant, wherein the reservation information includes waiting list information, the waiting list information including a wait list entry, the wait list entry including a desired table, wherein the input interface further;

receives a selection of the status button which changes;

the status to the next status, the colored indicator of the status to a colored indicator of the next status, and the duration the status has been maintained to the duration the next status has been maintained;

receives a selection of a multiple table button which changes a table suggestion interface to a multiple table suggestion interface, the multiple table suggestion interface including a list of multiple table combinations and a next multiple table suggestion button, the list of multiple table combinations including an available multiple table suggestion, the next multiple table suggestion button providing another multiple table suggestion from the list of multiple table combinations, the multiple table suggestion indicating a plurality of adjacent available tables for a single party, wherein the other multiple table suggestion is determined based on leaving the largest possible number of combinations of tables available, maximizing availability, maximizing turnover, maximizing utilization of a server, maximizing utilization of a view area, maximizing utilization of a window area, minimizing wait time, or any combination thereof;

determines whether a change to a reservation or a seated party affects at least one wait list entry of the waiting list information; and

in response a determination that the change to the reservation or the seated party affects the at least one wait list entry of the waiting list information, causes a reassignment of an unseated party to optimize table usage, increase yield, or a combination thereof.

2. A system as in claim 1, wherein the colored indicator of the status comprises a region of color on the wait list entry.

3. A system as in claim 1, wherein the colored indicator of the status comprises a region of color on a reservation list entry.

4. A system as in claim 1, wherein the colored indicator of the status comprises a region of color on a table map.

5. A system as in claim 1, wherein the colored indicator of the status comprises a region of texture on the wait list entry.

6. A system as in claim 1, wherein the colored indicator of the status comprises a region of texture on a reservation list entry.

7. A system as in claim 1, wherein the colored indicator of the status comprises a region of texture on a table map.

8. A system as in claim 1, wherein the status is further changed using a change status user interface window.

9. A system as in claim 8, wherein the change status user interface window includes a plurality of status buttons.

10. A system as in claim 1, wherein an arrangement of a button associated with the status and a corresponding state it represents is configurable and extensible.

11. A system as in claim 10, wherein the corresponding state indicates one of the following:

cancelled, no show, not confirmed, confirmed, left message, no answer, wrong number, or late.

12. A system as in claim 10, wherein the corresponding state indicates one of the following:

partially arrived, all arrived, paged, partially seated, or seated.

13. A system as in claim 10, wherein the corresponding state indicates one of the following:

entree, cleared, appetizer, check dropped, cleared, dessert, menus dropped, paid, bus table, or done.

14. A system as in claim 1, wherein the status button is located on a graphical user interface comprising a display of a map of tables in the restaurant.

15. A system as in claim 1, wherein the indication further comprises one or more of the following:

an indication to start or turn on a reservation system, an indication to view reservation information, an indication to view table information, an indication to view server information, or an indication to view guest information.

18. A system as in claim 1, wherein the sequence of states is specified for the status button.

19. A system as in claim 1, wherein the at least the four states indicate:

seated, ordered, paid, then bus table.

20. A system as in claim 1, wherein the reservation information comprises a floor timer, wherein the floor timer is used for timing a duration a party has been seated or has maintained a current status.

21. A system as in claim 1, wherein the graphic user interface comprises another display of a plurality of status buttons, wherein the plurality of status buttons is configurable in arrangement on the graphical user interface and in which status category and in content of a status button.

22. A system as in claim 14, wherein the display of a map of tables further comprises a list of reservations next to the map of tables on the same screen, wherein the list of reservations comprises the reservation information.

23. A system as in claim 22, wherein the list of reservations comprises a region with the colored indicator of the status of each reservation.

24. The system as in claim 1, wherein based on the status button being selected via the input interface, a status associated with a reservation included in the reservation information is cycled to a next permissible status.

25. The system as in claim 24, wherein at least one permissible sequence is defined so as to define the next permissible status in relation to a current status of the reservation.

26. A system as in claim 1, wherein the input interface receives an indication to suggest a table for other reservations and, based on the desired table being known, the suggested table calculated for the other reservations is made to avoid seating at the desired table, to reduce a possibility of seating at the desired table, or a combination thereof.

16. A method for managing a restaurant, comprising:

receiving an indication to view reservation information for a restaurant, wherein the reservation information includes waiting list information, the waiting list information including a wait list entry, the wait list entry including a desired table, wherein the receiving uses a graphical user interface of a restaurant server comprising a display and an input interface;

displaying the reservation information for the restaurant, wherein displaying uses the graphical user interface, wherein the reservation information includes a colored indicator of a status and a duration the status has been maintained, wherein the colored indicator of the status and the duration the status has been maintained are changed to a next status by selecting a status button on the graphical user interface, wherein the next status is associated with a next state in a sequence of states that the status button cycles through, wherein the sequence of states comprises at least four states;

receiving a selection, through the input interface, of the status button which changes;

the status to the next status, the colored indicator of the status to a colored indicator of the next status, and the duration the status has been maintained to the duration the next status has been maintained;

receiving a selection, through the input interface, of a multiple table button which changes a table suggestion interface to a multiple table suggestion interface, the multiple table suggestion interface including a list of multiple table combinations and a next multiple table suggestion button, the list of multiple table combinations including an available multiple table suggestion, the next multiple table suggestion button providing another multiple table suggestion from the list of multiple table combinations, the multiple table suggestion indicating a plurality of adjacent available tables for a single party, wherein the other multiple table suggestion is determined based on leaving the largest possible number of combinations of tables available, maximizing availability, maximizing turnover, maximizing utilization of a server, maximizing utilization of a view area, maximizing utilization of a window area, minimizing wait time, or any combination thereof;

determining whether a change to a reservation or a seated party affects at least one wait list entry of the waiting list information; and

in response a determination that the change to the reservation or the seated party affects the at least one wait list entry of the waiting list information, causing a reassignment of an unseated party to optimize table usage, increase yield, or a combination thereof.

17. A computer program product for managing a restaurant, the computer program product being embodied in a tangible computer readable storage medium and comprising computer instructions for:

receiving an indication to view reservation information for a restaurant, wherein the reservation information includes waiting list information, the waiting list information including a wait list entry, the wait list entry including a desired table, wherein the receiving uses a graphical user interface of a restaurant server comprising a display and an input interface;

displaying the reservation information for the restaurant, wherein displaying uses the graphical user interface, wherein the reservation information includes a colored indicator of a status and a duration the status has been maintained, wherein the colored indicator of the status and the duration the status has been maintained are changed to a next status by selecting a status button on the graphical user interface, wherein the next status is associated with a next state in a sequence of states that the status button cycles through, wherein the sequence of states comprises at least four states;

receiving a selection, through the input interface, of the status button which changes;

the status to the next status, the colored indicator of the status to a colored indicator of the next status, and the duration the status has been maintained to the duration the next status has been maintained;

receiving, through the input interface, a selection of a multiple table button which changes a table suggestion interface to a multiple table suggestion interface, the multiple table suggestion interface including a list of multiple table combinations and a next multiple table suggestion button, the list of multiple table combinations including an available multiple table suggestion, the next multiple table suggestion button providing another multiple table suggestion from the list of multiple table combinations, the multiple table suggestion indicating a plurality of adjacent available tables for a single party, wherein the other multiple table suggestion is determined based on leaving the largest possible number of combinations of tables available, maximizing availability, maximizing turnover, maximizing utilization of a server, maximizing utilization of a view area, maximizing utilization of a window area, minimizing wait time, or any combination thereof;

determining whether a change to a reservation or a seated party affects at least one wait list entry of the waiting list information; and

in response a determination that the change to the reservation or the seated party affects the at least one wait list entry of the waiting list information, causing a reassignment of an unseated party to optimize table usage, increase yield, or a combination thereof.