System and method for interactive marketing

• US 10,395,275 B2
• Filed: 11/10/2014
• Issued: 08/27/2019
• Est. Priority Date: 11/04/2004
• Status: Active Grant

• Current Assignee: TPG Specialty Lending Incorporated
• Original Assignee: Sprinklr Inc.
• Inventors: Randall, Stephen, An, Stephen H., Potter, Jeffrey P.
• Primary Examiner(s): Li, Sun M
• Application Number:
  US14/537,121
• Publication Number:
  US 20150154635A1
• Time in Patent Office: 1,751 Days
• Field of Search: 705 1473, 709219, 340 755
• CPC Class Codes: G06Q 20/322 Aspects of commerce using mobile devices [M-devices]
• CPC Class Codes: G06Q 30/00 Commerce
• CPC Class Codes: G06Q 30/0255 based on user history
• CPC Class Codes: G06Q 30/0267 Wireless devices
• CPC Class Codes: H04L 63/10 for controlling access to devices or network resources
• CPC Class Codes: H04W 4/02 Services making use of location information

Abstract

A system and method of interactive, location-based presentation and advertising that enables users with wireless network addressable communications devices to control multi-media content on network addressable screens and enables marketers to track, monitor and respond to users interactions in real time. A Proxy Gateway directs a network addressable client PC, connected to a digital display, to serve local content or pull content from one or more web servers. A wireless, network addressable device, typically a mobile phone, is used to communicate commands to the physically remote Proxy Gateway. The Proxy Gateway bridges between the communications device and the display by interpreting the commands from the communications device, forwarding them to the client PC which may pull content from the appropriate web server, or display native message content.

Claims

1. A method, comprising:

receiving, at a gateway communicably coupled between a web server and a wireless public land mobile communication network (PLMN) distinct from the Internet, a first transaction, identifying a mobile communication device, the mobile communication device being addressable via the internet, and comprising a mobile communication device identifier;

storing, in a location other than on the mobile communication device;

the mobile communication device identifying information received in association with the first transaction, the first transaction particularized to the mobile communication device based at least in part on the mobile communication device identifier; and

other information related to the first transaction;

in association with a subsequent transaction;

receiving, at the web server, a command and the communication device identifier over the Internet from the mobile communication device; and

translating the subsequent transaction and received command to the web server;

completing the subsequent transaction at the web server by using;

the mobile communication device identifying information received in association with the subsequent transaction;

the stored mobile communication device identifying information; and

the stored information related to the first transaction.

2. A method as defined in claim 1, further comprising:

in association with the first transaction, receiving information identifying an account; and

storing, in a location other than on the mobile communication device, the received account information; and

wherein completing the subsequent transaction comprises;

accepting a purchase request; and

using the mobile communication device identifier and the stored account information to fund the purchase request.

3. A method as defined in claim 1, wherein the first transaction is initiated by the mobile communication device.

4. A method as defined in claim 1, wherein the first transaction is initiated by a device other than the mobile communication device.

5. A method as defined in claim 1, wherein the subsequent transaction is initiated by the mobile communication device.

6. A method as defined in claim 1, wherein the subsequent transaction is initiated by a device other than the mobile communication device.

7. A method as defined in claim 1, wherein the information identifying the mobile communication device comprises a telephone number of the mobile communication device.

8. A method as defined in claim 1, wherein receiving the information identifying the mobile communication device in association with the first transaction comprises automatically receiving the mobile communication device identifying information.

9. A method as defined in claim 1, wherein receiving the information identifying the mobile communication device in association with the first transaction comprises receiving an indication of user-entered identifying information.

10. A method according to claim 9, wherein receiving the information identifying the mobile communication device comprises providing a visual display on a device other than the mobile communication device inviting the user to enter into the first or the second transaction.

11. A method as defined in claim 1, wherein receiving the information identifying the mobile communication device in association with the subsequent transaction comprises automatically receiving the mobile communication device identifying information.

12. A method as defined in claim 1, wherein receiving the information identifying the mobile communication device in association with the subsequent transaction comprises receiving an indication of user-entered identifying information.

13. A method according to claim 12, wherein receiving the information identifying the mobile communication device comprises providing a visual display on a device other than the mobile communication device inviting the user to enter into the first or the second transaction.