Coordination of data received from one or more sources over one or more channels into a single context

• US 10,397,151 B2
• Filed: 11/16/2017
• Issued: 08/27/2019
• Est. Priority Date: 10/08/2002
• Status: Active Grant

• Current Assignee: III Holdings 2, LLC
• Original Assignee: III Holdings 2, LLC
• Inventors: Gershman, Greg, Miller, Michael J., Dardamanis, George
• Primary Examiner(s): Lai, Michael C
• Application Number:
  US15/814,815
• Publication Number:
  US 20180077094A1
• Time in Patent Office: 649 Days
• Field of Search: 709203, 709217, 709219, 709223, 709224
• CPC Class Codes: G06F 16/278 Data partitioning, e.g. horizontal or vertical partitioning
• CPC Class Codes: H04L 51/066 Format adaptation, e.g. format conversion or compression
• CPC Class Codes: H04L 51/52 for supporting social networking services
• CPC Class Codes: H04L 67/01 Protocols
• CPC Class Codes: H04L 67/14 Session management for real-time applications in data packet communications networks H04L65/1066
• CPC Class Codes: H04L 67/53 using third party service providers
• CPC Class Codes: H04W 4/14 Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]

Abstract

A middleware messaging system is connected between user devices and content providers possibly through one or more networks. The middleware messaging system includes a coordination manager for coordinating partial messages transmitted between the user devices and the content providers. Partial messages received by the middleware messaging system from one or more sources through one or more channels. Partial messages that are associated with each other comprise a single context and as such are coordinated and transmitted to one or more destinations through one or more channels.

Claims

1. A method at a user device comprising:

receiving, by the user device, an audio request for information via a multimodal application of the user device, the audio request comprising partial data, the partial data being a fragment of complete data for a computing device to provide complete information corresponding to the audio request;

transmitting, by the user device, the partial data to a remote computer system, the remote computer system comprising a coordination management computer system;

receiving, by the user device from the remote computer system, a request for associated data that is associated with the partial data, wherein the associated data is to be complied with the partial data to provide the complete information corresponding to the audio request;

responsive to the received request for the associated data, transmitting, by the user device, the associated data to the remote computer system;

receiving, by the user device, the complete information corresponding to the audio request, the complete information comprising the associated data combined with the partial data; and

presenting, by the user device, the complete information corresponding to the audio request via at least one interface component of the user device.

2. The method of claim 1, wherein the remote computer system comprises a plurality of servers.

3. The method of claim 1, further comprising:

receiving, by the user device, a request for missing data, from the remote computer system, wherein the request for missing data is sent from the remote computer system after the remote computer system establishing that not all data, needed to be compiled to provide the complete information corresponding to the audio request, has been received.

4. The method of claim 3, further comprising:

sending, by the user device, the missing data to the remote computer system.

5. The method of claim 1, wherein the receiving the complete information corresponding to the audio request includes receiving the complete information corresponding to the audio request after missing data and the associated data are combined with the partial data.

6. The method of claim 5, wherein the missing data is obtained from one or more sources.

7. The method of claim 1, wherein the associated data is in the form of text.

8. The method of claim 1, wherein the user device is a mobile phone.

9. The method of claim 1, wherein the associated data includes location information of the user device.

10. The method of claim 9, wherein the location information of the user device is derived from a Global Positioning System (GPS) device.

11. The method of claim 1, wherein the complete information corresponding to the audio request comprises a response to the audio request for information.

12. The method of claim 1, wherein the presenting comprises presenting the complete information corresponding to the audio request in a visual format via the at least one interface component of the user device.

13. The method of claim 1, wherein the presenting comprises presenting the complete information corresponding to the audio request in an audible format via the at least one interface component of the user device.

14. The method of claim 1, wherein the presenting comprises presenting the complete information corresponding to the audio request in a visual and audible format via the at least one interface component of the user device.

15. A user device, comprising:

a memory;

one or more processors connected to the memory, wherein the one or more processors are configured to;

receive an audio request for information via a multimodal application, the audio request comprising partial data, the partial data being a fragment of complete data for a computing device to provide complete information corresponding to the audio request,

transmit the partial data to a remote computer system, the remote computer system comprising a coordination management computer system,

receive from the remote computer system a request for associated data that is associated with the partial data, wherein the associated data is to be complied with the partial data to provide the complete information corresponding to the audio request,

responsive to the received request for the associated data, transmit the associated data to the remote computer system, and

receive the complete information corresponding to the audio request, the complete information comprising the associated data combined with the partial data; and

at least one interface component configured to present the complete information corresponding to the audio request in a visual and/or audible format.

16. The user device of claim 15, wherein the one or more processors are further configured to receive a request for missing data, from the remote computer system, wherein the request for missing data is sent from the remote computer system after the remote computer system establishing that not all data, needed to be complied to provide the complete information corresponding to the audio request, has been received.

17. The user device of claim 16, wherein the one or more processors are further configured to transmit the missing data to the remote computer system.

18. The user device of claim 15, wherein the associated data is in the form of text.

19. The user device of claim 15, wherein the user device is a mobile phone.

20. The user device of claim 15, wherein the associated data includes location information of the user device.

21. The user device of claim 20, wherein the location information of the user device is derived from a Global Positioning System (GPS) device.

22. The user device of claim 15, the complete information corresponding to the audio request comprises a response to the audio request for information.

23. A non-transitory computer-readable medium that stores instructions that, in response to execution, cause a user device to perform or control performance of operations comprising:

receive, by the user device, an audio request for information via a multimodal application of the user device, the audio request comprising partial data, the partial data being a fragment of complete data for a computing device to provide complete information corresponding the audio request;

transmit, by the user device, the partial data to a remote computer system, the remote computer system comprising a coordination management computer system;

receive, by the user device, from the remote computer system, a request for associated data that is associated with the partial data, wherein the associated data is to be compiled with the partial data to provide the complete information corresponding to the audio request;

responsive to the received request for the associated data, transmit, by the user device, the associated data to the remote computer system;

receive, by the user device, the complete information corresponding to the audio request, the complete information comprising the associated data combined with the partial data; and

present, by the user device, the complete information corresponding to the audio request in a visual and/or audible format via at least one interface component of the user device.