Integrated risk analysis management

• US 10,410,142 B1
• Filed: 05/06/2014
• Issued: 09/10/2019
• Est. Priority Date: 05/06/2014
• Status: Active Grant

• Current Assignee: United Services Automobile Association
• Original Assignee: United Services Automobile Association
• Inventors: Hess, Alissa, Freund, Debra, Bishop, Dustin, Knighton, James Edwin, Natho, Jared Alan, Black, Michael, Stackhouse, Brian Philip
• Primary Examiner(s): Miller, Alan S
• Application Number:
  US14/270,532
• Time in Patent Office: 1,953 Days
• Field of Search: 705 711- 742
• CPC Class Codes: G06Q 10/00 Administration; Management
• CPC Class Codes: G06Q 10/0635 Risk analysis of enterprise or organisation activities

Abstract

Computer-implemented methods include: receiving, in a first client device, multiple risk indicators from multiple server devices over a network, in which the multiple risk indicators represent different external risks to a business and different internal risks to two or more divisions of the business; applying a forecasting model to at least one risk indicators to obtain one or more estimated future performance metrics; outputting to a graphical user interface, at least one of the estimated future performance metrics, the external risks or the internal risks; and outputting to the graphical user interface, a user-interactive feature for sending at least one of the estimated future performance metrics, the external risks, or the internal risks from the first client device, over the network, to a second client device.

Claims

1. A computer-implemented method comprising:

receiving data representing a plurality of risk indicators from a plurality of server devices over a network, the plurality of server devices including server devices for a plurality of divisions, wherein the plurality of risk indicators represent different external risks to a business and different internal risks to two or more divisions of the business;

applying a forecasting model to at least one risk indicator to obtain one or more estimated future performance metrics;

determining whether any of the one or more estimated future performance metrics exceed a corresponding risk threshold set by a user of a first client device;

responsive to determining that at least one of the one or more estimated future performance metrics exceeds the corresponding risk threshold, generating an alert notification;

generating data representing a recommended course of action based at least partially on the one or more estimated future performance metrics;

providing, to the first client device, first user interface data that when rendered on a display of the first client device renders one or more graphical representations in a first user interface of the alert notification and one or more selectable icons, selection of which specifies a request to forward the alert notification to one or more second client devices;

receiving, through the first user interface, selection data specifying selection of a given one of the one or more selectable icons;

in response to receiving the selection data, providing, to the first client device, second user interface data that when rendered on the display of the first client device renders a second user interface with an interactive field through which one or more values are input, with the one or more values indicating the one or more second client devices to which the alert notification is transmitted;

receiving, through the second user interface, one or more values input into the interactive field; and

sending, over the network, the alert notification and the data representing the recommended course of action to the one or more second client devices specified by the one or more values input into the interactive field.

2. The computer-implemented method of claim 1, further comprising:

receiving, from the first client device, at least one user-defined risk indicator; and

adjusting the forecasting model based on the user-defined risk indicator to obtain the one or more estimated future performance metrics.

3. The computer-implemented method of claim 1, further comprising sending, with the alert notification, a request for instructions or a directive to take a specified course of action.

4. The computer-implemented method of claim 1, wherein sending the alert notification comprises limiting access to the alert notification to one or more individuals.

5. The computer-implemented method of claim 1, further comprising:

sending at least one of;

the one or more estimated future performance metrics, the external risks, or the internal risks over the network, to the one or more second client devices.

6. The computer-implemented method of claim 1, wherein the external risks correspond to events or quantifiable performance indicators, leading indicators, or trends over which the business has substantially no influence or ability to change, and wherein the internal risks correspond to events or quantifiable performance indicators, leading indicators, or trends over which the business has substantial influence or ability to change.

7. A data processing apparatus comprising:

a display;

a processor including memory and programmed to perform operations comprising;

receiving data representing a plurality of risk indicators from a plurality of server devices over a network, the plurality of server devices including server devices for a plurality of divisions, wherein the plurality of risk indicators represent different external risks to a business and different internal risks to two or more divisions of the business;

applying a forecasting model to at least one risk indicator to obtain one or more estimated future performance metrics;

determining whether any of the one or more estimated future performance metrics exceed a corresponding risk threshold set by a user of a first client device;

responsive to determining that at least one of the one or more estimated future performance metrics exceeds the corresponding risk threshold, generating an alert notification;

generating data representing a recommended course of action based at least partially on the one or more estimated future performance metrics;

providing, to a first client device, first user interface data that when rendered on a display of the first client device renders one or more graphical representations in a first user interface of the alert notification and one or more selectable icons, selection of which specifies a request to forward the alert notification to one or more second client devices;

receiving, through the first user interface, selection data specifying selection of a given one of the one or more selectable icons;

in response to receiving the selection data, providing, to the first client device, second user interface data that when rendered on the display of the first client device renders a second user interface with an interactive field through which one or more values are input, with the one or more values indicating the one or more second client devices to which the alert notification is transmitted;

receiving, through the second user interface, one or more value input into the interactive field; and

sending, over the network, the alert notification and the data representing the recommended course of action to the one or more second client devices specified by the one or more values input into the interactive field.

8. The data processing apparatus of claim 7, wherein the processor is programmed to perform operations further comprising:

receiving, at an input to the data processing apparatus, at least one user-defined risk indicator; and

adjusting the forecasting model based on the user-defined risk indicator to obtain the one or more estimated future performance metrics.

9. The data processing apparatus of claim 7, wherein the processor is programmed to perform operations further comprising sending, with the alert notification, a request for instructions or a directive to take a specified course of action.

10. The data processing apparatus of claim 7, wherein sending the alert notification comprises limiting access to the alert notification to one or more individuals.

11. The data processing apparatus of claim 7, wherein the processor is programmed to perform operations further comprising:

sending at least one of the estimated future performance metrics, the external risks, or the internal risks over the network, to the client device.

12. The data processing apparatus of claim 7, wherein the external risks correspond to events or quantifiable performance indicators, leading indicators, or trends over which the business has substantially no influence or ability to change, and wherein the internal risks correspond to events or quantifiable performance indicators, leading indicators, or trends over which the business has substantial influence or ability to change.