In-store item alert architecture

• US 10,410,277 B2
• Filed: 11/10/2017
• Issued: 09/10/2019
• Est. Priority Date: 03/05/2013
• Status: Active Grant

• Current Assignee: RTC Industries Incorporated
• Original Assignee: RTC Industries Incorporated
• Inventors: Bynum, Anthony Eugene, Johnson, Bradley Thomas
• Primary Examiner(s): Haq, Naeem U
• Application Number:
  US15/808,983
• Publication Number:
  US 20180068379A1
• Time in Patent Office: 669 Days
• CPC Class Codes: G01C 21/3484 Personalized, e.g. from learned user behaviour or user-defined profiles
• CPC Class Codes: G06Q 30/0261 based on user location
• CPC Class Codes: G06Q 30/0639 Item locations
• CPC Class Codes: G06Q 90/20 Destination assistance within a business structure or complex
• CPC Class Codes: G09G 2370/16 Use of wireless transmission of display information
• CPC Class Codes: G09G 2380/04 Electronic labels
• CPC Class Codes: H04W 4/021 Services related to particular areas, e.g. point of interest [POI] services, venue services or geofences

Abstract

A method and apparatus for alerting an individual is described. A determination as to whether an individual is within a sensing area of a first device is made. The first device may be configured to provide information about a product on a shelf on which the first device is attached. In response to determining that the individual is within the sensing area, a determination as to whether to notify an occurrence of the determination that the individual is within the sensing area of the first device to at least one second device is made. In response to determining to notify, a notification may be transmitted to the at least one second device that the individual is within the sensing area of the first device. An alert may be triggered at the at least one second device based upon the transmitted notification.

Claims

1. A method comprising:

determining, by a first shelf label device, whether an individual is within a sensing area of the first shelf label device, the first shelf label device configured to provide information about a first product on a first shelf on which the first shelf label device is attached;

in response to determining that the individual is within the sensing area, determining, by the first shelf label device, whether to notify an occurrence of the determination that the individual is within the sensing area of the first shelf label device to at least one second shelf label device;

in response to determining to notify, outputting default data at the at least one second shelf label device, and transmitting, from the first shelf label device, a notification to the at least one second shelf label device that the individual is within the sensing area of the first shelf label device;

triggering an audio or visual alert at the at least one second shelf label device based upon the transmitted notification;

determining whether the individual is within a sensing area of the at least one second shelf label device; and

providing information about a second product on a second shelf on which the second shelf label device is attached based upon determining the individual is within the sensing area of the at least one second shelf label device.

2. The method of claim 1, comprising triggering the visual alert comprising at least one flashing light.

3. The method of claim 1, wherein the notification is an instruction that the first product on the first shelf on which the first shelf label device is attached is in conflict with a product on an at least one second shelf on which the at least one second shelf label device is attached.

4. The method of claim 1, further comprising:

disengaging the alert at the at least one second shelf label device based upon determining that the individual is within the sensing area of the at least one second shelf label device.

5. The method of claim 4,

wherein the determining whether the individual is within the sensing area of the at least one second shelf label device includes determining whether the individual is within the sensing area of the at least one second shelf label device in a threshold period of time, and

wherein disengaging the alert at the at least one second shelf label device based upon determining that the individual is within the sensing area of the at least one second shelf label device includes disengaging the alert at the at least one second shelf label device based upon determining the individual is within the sensing area of the at least one second shelf label device in the threshold period of time.

6. The method of claim 1, wherein the determining whether the individual is within a sensing area of the at least one second shelf label device occurs prior to triggering the alert at the at least one second shelf label device, wherein the triggering the alert is responsive to determining the individual is within the sensing area of the at least one second shelf label device.

7. The method of claim 1, wherein the triggering the alert at the at least one second shelf label device includes triggering a plurality of alerts at a plurality of the at least one second shelf label devices to draw the individual to a third shelf label device.

8. The method of claim 1, further comprising:

determining a list of products for purchase by the individual by receiving data from a mobile device of the individual or from a server; and

determining whether the first product is on the list of products,

wherein upon determining the first product is on the list of products, triggering an alert at the first shelf label device.

9. The method of claim 8, wherein the determining the list of products for purchase by the individual includes receiving data representative of the list of products from a third shelf label device.

10. The method of claim 8, further comprising determining whether at least one second product is on the list of products, the at least one second shelf label device configured to provide information about the at least one second product on at least one second shelf on which the at least one second shelf label device is attached.

11. The method of claim 8, wherein the first shelf and the second shelf are the same shelf.

12. The method of claim 8, wherein the determining whether to notify the occurrence of the determination that the individual is within the sensing area of the first shelf label device to the at least one second shelf label device is based upon determining that at least one second product is on the list of products.

13. A method comprising:

determining, by a first computing device, an identity of an individual who has entered a store by receiving data from a mobile device of the individual;

accessing, by the first computing device, a database to determine a list of products for purchase by the individual at the store based upon the determined identity; and

transmitting, by the first computing device, at least one notification to at least one first shelf label device to trigger an alert at the at least one first shelf label device upon sensing that the individual is within a sensing area of the at least one first shelf label device.

14. The method of claim 13, wherein the at least one notification includes instructions for the at least one first shelf label device to notify at least one second shelf label device to trigger an alert at the at least one second shelf label device.

15. A system comprising:

a first shelf label device comprising a first display configured to provide information about a first product on a first shelf on which the first shelf label device is attached;

a second shelf label device comprising a second display configured to provide information about a second product on a second shelf on which a second shelf label device is attached;

a first sensor configured to determine whether an individual is within a sensing area of the first shelf label device;

a processor, operatively connected to the first display and the first sensor, configured to determine whether to notify an occurrence of a determination that the individual is within the sensing area of the first shelf label device to at least one second shelf label device; and

a first network interface configured to transmit a notification to the at least one second shelf label device that the individual is within the sensing area of the first shelf label device, the notification being an instruction for triggering an alert at the at least one second shelf label device.

16. The system of claim 15, wherein the at least one second shelf label device further comprises:

a network interface configured to receive the notification; and

a processor, operatively connected to the display and the network interface configured to trigger the alert based on the notification by instructing an output of non-default data.

17. The system of claim 15, the at least one second shelf label device comprising:

a second sensor configured to determine whether the individual is within a sensing area of the at least one second shelf label device; and

a processor, operatively connected to the second sensor of the at least one second shelf label device, configured to disengage the alert at the at least one second shelf label device based upon determining that the individual is within the sensing area of the at least one second shelf label device.

18. The system of claim 15, the processor further configured to determine whether there is a list of products for purchase by the individual from a mobile device of the individual or from a server, and determine whether the first product is on the list of products.

19. The system of claim 18, the processor further configured to:

trigger an alert at the first shelf label device upon determining the first product is on the list of products.

20. The system of claim 18, the processor further configured to determine whether at least one second product associated with the at least one second shelf label device is on the list of products and trigger an alert at the first shelf label device upon determining the second product is on the list of products.