Devices, systems, and methods of activity-based monitoring and incentivization

• US 10,410,297 B2
• Filed: 03/28/2017
• Issued: 09/10/2019
• Est. Priority Date: 11/03/2014
• Status: Active Grant

• Current Assignee: PJS of Texas, Inc.
• Original Assignee: PJS of Texas, Inc.
• Inventors: Dyer, Don, Dyer, Travis, Gore, Rex, Graham, Andrew
• Primary Examiner(s): Blount, Eric
• Application Number:
  US15/471,552
• Publication Number:
  US 20170301039A1
• Time in Patent Office: 896 Days
• Field of Search: 340 51, 34053911
• CPC Class Codes: G06F 1/1626 with a single-body enclosure integrating a flat display, e.g. Personal Digital Assistants [PDAs]
• CPC Class Codes: G06F 1/1632 External expansion units, e.g. docking stations
• CPC Class Codes: G06F 1/1694 the I/O peripheral being a single or a set of motion sensors for pointer control or gesture input obtained by sensing movements of the portable computer
• CPC Class Codes: G06Q 10/063114 Status monitoring or status determination for a person or group
• CPC Class Codes: G06Q 10/06398 Performance of employee with respect to a job function
• CPC Class Codes: G06Q 10/105 Human resources
• CPC Class Codes: G06Q 10/1097 Task assignment
• CPC Class Codes: G06Q 30/016 After-sales
• CPC Class Codes: G06Q 50/01 Social networking
• CPC Class Codes: H04M 1/00 Substation equipment, e.g. for use by subscribers subscriber services or facilities provided at exchanges H04M3/00; prepayment telephone coin boxes H04M17/00; current supply arrangements H04M19/08
• CPC Class Codes: H04W 4/026 using orientation information, e.g. compass

Abstract

In some embodiments, a system may include a communication badge device including a communication device. The communication device can include a touchscreen interface and at least one sensor configured to generate a signal related to an orientation of the communication badge device. The communication device may further include a processor coupled to the touchscreen interface and the at least one sensor. The processor may be configured to determine a first mode and a second mode based on the orientation. The processor can be further configured to provide name tag data to the touchscreen interface in the first mode and to provide a user interface to the touchscreen interface in the second mode.

Claims

1. A system comprising:

a plurality of communication badge devices, each communication badge device including a communication device having a network transceiver and including a holding clip configured to secure the communication device to a garment of a user, each communication badge device configured to display name tag data when in a first orientation and to display a user interface when in a second orientation, the user interface including a plurality of data and at least one user-selectable element accessible by a user to request assistance; and

a computing system configured to communicate with the plurality of communication badge devices through a network.

2. The system of claim 1, wherein the name tag data includes a name of an employee, an assigned role, and at least one of a progress indicator, an experience indicator, and an achievement indicator.

3. The computing device of claim 1, further comprising a microphone configured to determine audio data corresponding to interactions between a user and a customer.

4. The computing device of claim 1, further comprising:

a rechargeable battery; and

a communication interface configured to send and receive data.

5. The system of claim 1, wherein each communication badge device includes at least one sensor configured to generate a signal related to an orientation of the communication badge device.

6. The system of claim 5, wherein each communication badge device further includes a processor coupled to the at least one sensor and to the network transceiver, the processor configured to determine the orientation in response to the at least one sensor.

7. The system of claim 6, wherein the processor is further configured to determine at least one physical action performed by a user based on motion data determined from the at least one sensor.

8. The system of claim 1, wherein the user interface includes at least one user-selectable element accessible by a user to respond to at least one of a notification and a mission.

9. The system of claim 1, further comprising a base unit including:

a first opening configured to receive the communication badge device;

a recharger interface configured to recharge the rechargeable battery and to communicate data to and from the communication badge device via the communication interface; and

a second opening configured to dispense the communication badge device in response to a successful authentication.

10. The system of claim 9, wherein the base unit further comprises:

an input interface; and

a processor coupled to the input interface and configured to receive input data corresponding to a user, the processor configured to compare the input data to stored credentials and to selectively authenticate a user when the input data match at least one of the stored credentials, the processor configured to generate a signal indicating the successful authentication in response to determining the match.

11. The system of claim 9, wherein the computing system includes a human resources system configured to communicate with the communication badge device and the base unit through the network.

12. The system of claim 10, wherein the input interface comprises at least one of a set including a touchscreen interface, a camera, and a biometric interface configured to capture the input data.

13. A system comprising:

a plurality of communication badge devices, each communication badge device including a communication device comprising;

a touchscreen interface;

at least one sensor configured to generate a signal related to an orientation of the communication badge device; and

a processor coupled to the touchscreen interface and the at least one sensor, the processor configured to determine a first mode and a second mode based on the orientation, the processor configured to provide name tag data to the touchscreen interface in the first mode and to provide a user interface to the touchscreen interface in the second mode; and

a human resources system configured to communicate with each of the plurality of communication badge devices to receive data including activity data, progress data, location data, and timing data, the human resources system configured to provide a social media portal through which users may selectively share data.

14. The system of claim 13, wherein each communication badge device further comprises a holding clip configured to couple to the communication device and including a clip element configured to couple the holding clip to a garment of a user.

15. The system of claim 13, wherein each communication badge device further comprises at least one transceiver configured to communicate with one or more devices wirelessly.

16. The system of claim 13, wherein the user interface includes a plurality of data and at least one user-selectable element accessible by a user to respond to at least one of a notification and a mission.

17. The system of claim 13, wherein the user interface including a plurality of data and at least one user-selectable element accessible by a user to request assistance.

18. The system of claim 13, wherein the name tag data includes a name of an employee, an assigned role, and at least one of a set including a progress indicator, an experience indicator, and an achievement indicator.

19. The system of claim 13, wherein the user interface includes a plurality of data and at least one user-selectable element accessible by a user to request assistance.