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Moderating system response using stress content of voice command

  • US 10,410,648 B1
  • Filed: 12/31/2013
  • Issued: 09/10/2019
  • Est. Priority Date: 12/31/2013
  • Status: Active Grant
First Claim
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1. A processor-based method for confirming voice commands, comprising:

  • (a) receiving, at an electronic device via a microphone associated with the electronic device, a first utterance from a first healthcare provider representing a voice command for a first healthcare software application;

    (b) automatically processing the first utterance to determine if the first utterance is a voice command comprising a health order associated with the first healthcare software application for a patient;

    (c) electronically determining a stress level of the first healthcare provider using the processed first utterance via voice stress analysis to determine micro tremors in the first utterance;

    (d) transmitting a confirmation request to another healthcare provider if the electronically determined stress level is above a predetermined threshold;

    (e) receiving, at the electronic device from a second healthcare provider, a response to the transmitted confirmation request; and

    (f) executing the first voice command, based on the received response.

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