Devices with calling apps for inmate calls, information sharing, monitoring, and other functions

• US 10,412,125 B2
• Filed: 10/19/2017
• Issued: 09/10/2019
• Est. Priority Date: 11/01/2016
• Status: Active Grant

• Current Assignee: Confinement Telephony Technology, LLC
• Original Assignee: Confinement Telephony Technology, LLC
• Inventors: Thomasson, Todd Russell, Haffner, Margaret Suzanne, Way, Zachary Alan, Pabon, Timothy Edwin, Tayloe, Johnnie Richard
• Primary Examiner(s): Mew, Kevin D
• Application Number:
  US15/788,327
• Publication Number:
  US 20180124125A1
• Time in Patent Office: 691 Days
• Field of Search: None
• CPC Class Codes: H04L 12/1818 Conference organisation arrangements, e.g. handling schedules, setting up parameters needed by nodes to attend a conference, booking network resources, notifying involved parties
• CPC Class Codes: H04L 51/046 Interoperability with other network applications or services
• CPC Class Codes: H04L 65/1046 Call controllers; Call servers
• CPC Class Codes: H04L 65/1069 Session establishment or de-establishment
• CPC Class Codes: H04L 65/1076 Screening of IP real time communications, e.g. spam over Internet telephony [SPIT]
• CPC Class Codes: H04L 67/141 Setup of application sessions admission control or resource allocation in data switching networks H04L47/70
• CPC Class Codes: H04L 67/62 Establishing a time schedule for servicing the requests
• CPC Class Codes: H04M 2203/2072 Schedules, e.g. personal calendars
• CPC Class Codes: H04M 3/38 Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections queuing arrangements H04Q3/64
• CPC Class Codes: H04M 3/42365 Presence services providing information on the willingness to communicate or the ability to communicate in terms of media capability or network connectivity
• CPC Class Codes: H04M 7/006 Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP) , including next generation networks with a packet-switched transport layer H04L65/00 takes precedence; aspects not specific to the type of network H04M3/00; special services in those networks H04M3/42

Abstract

Systems and techniques for permitting, establishing, monitoring and controlling VOIP calls based on messages from outside parties, outside party availability information, institution'"'"'s call restriction information, and/or account holder preferences. In one example, a message from an outside party app on an outside party computing device is receive by an inmate app on an inmate device. The inmate device displays the message at the inmate calling app including a request for the inmate to call the outside party device during a time period. When the inmate initiates a call to the outside party the call is permitted or not permitted based on determining whether the call is within the specified time period.

Claims

1. A method, performed by an account holder computing device, for establishing a call between an inmate computing device used by an inmate and an outside party computing device used by an outside party, the method comprising:

receiving a notification on a calling app on the account holder computing device, the notification identifying that the inmate computing device is attempting a call with the outside party computing device, the outside party computing device different from the account holder computing device;

displaying, at the calling app, an option for permitting the call;

receiving input selecting the option for permitting the call; and

based on the input, notifying the inmate computing device or the outside party computing device that the call is permitted.

2. The method of claim 1 further comprising providing an additional option at the calling app to monitor the call from the account holder computing device.

3. The method of claim 1 further comprising providing an additional option at the calling app to limit the call from the account holder computing device.

4. The method of claim 1 further comprising providing an additional option at the calling app to join the call from the account holder computing device.

5. The method of claim 1, wherein displaying the option for permitting the call comprises displaying a time period for a response to the option, wherein the call is only blocked if the response to the option is received within the time period.

6. The method of claim 1, wherein the notification identifies a particular phone number associated with the outside party that was called.

7. The method of claim 1, wherein the notification identifies the outside party or outside party computing device that was called.

8. The method of claim 1, wherein the notification identifies a time of the call.

9. The method of claim 1, wherein the notification identifies a last time that the inmate contacted the outside party or outside party computing device.

10. The method of claim 1, wherein the notification identifies a current state of an account held by the account holder, wherein the account is used to pay for calls placed by the inmate.

11. The method of claim 10, wherein the current state of the account identifies time or data used so far in a current period.

12. The method of claim 10, wherein the current state of the account identifies time or data available to be used in a current period.

13. The method of claim 1, wherein the call uses a direct voice over Internet protocol (VOIP) connection.

14. A method for establishing a call between the inmate computing device used by an inmate and an outside party computing device used by an outside party, the method comprising:

providing, at an interface of a calling app displayed on the non-inmate computing device, an indicator informing the outside party of availability of the inmate to place a call to the outside party;

receiving, at the calling app interface displayed on the non-inmate computing device, input to send a message to the inmate at the inmate computing device, wherein the message is a call request for the inmate to call the outside party;

sending the message to the inmate calling app for display, wherein the message displays the call request for the inmate to call the outside party; and

connecting the non-inmate computing device and the inmate computing device on a call initiated by the inmate using the inmate calling app to initiate the call.

15. The method of claim 14 further comprising providing the message to the institution or monitoring service to monitor for abuse.

16. The method of claim 14, wherein the message displays the call request for the inmate to call the outside party now.

17. The method of claim 14, wherein the message displays the call request for the inmate to call the outside party within a specified time period.

18. The method of claim 14, wherein the inmate availability is based on receiving inmate input indicating that the inmate is available now.

19. The method of claim 14, wherein the availability of the inmate identifies one or more time periods during which the inmate is available.

20. The method of claim 14, wherein the availability of the inmate indicates the convenience or desirability of a particular time or time period for the inmate.

21. The method of claim 14, wherein the indicator informing the outside party of the availability of the inmate comprises a custom message from the inmate.