Analysis of mobile application reviews based on content, reviewer credibility, and temporal and geographic clustering
First Claim
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1. A method comprising:
- performing operations as follows on a processor of a computer system;
determining a plurality of reviews submitted by users regarding a particular application program executed on user equipments operated by the users;
logically associating the plurality of reviews into a plurality of clusters of reviews, each cluster of the plurality of clusters comprising a plurality of logically associated reviews, the logically associating comprising;
obtaining information indicating timing of different versions of the particular application program;
correlating the timing of the different versions of the particular application program to timing of the reviews, wherein each cluster of reviews corresponds to a particular version of the particular application program; and
sorting the reviews among the clusters based on the correlating;
generating a separate summary for each cluster of the plurality of clusters of reviews, each summary comprising an indication of a level of user satisfaction with at least one feature of the particular application program; and
transmitting the summaries to a network node via a network interface.
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Abstract
A method by a network node includes generating logically associated clusters of reviews submitted by users regarding an application program executed on user equipments operated by the users, generating a separate summary for each of the clusters of the reviews, and communicating the summaries to a network node.
15 Citations
20 Claims
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1. A method comprising:
performing operations as follows on a processor of a computer system; determining a plurality of reviews submitted by users regarding a particular application program executed on user equipments operated by the users; logically associating the plurality of reviews into a plurality of clusters of reviews, each cluster of the plurality of clusters comprising a plurality of logically associated reviews, the logically associating comprising; obtaining information indicating timing of different versions of the particular application program; correlating the timing of the different versions of the particular application program to timing of the reviews, wherein each cluster of reviews corresponds to a particular version of the particular application program; and sorting the reviews among the clusters based on the correlating; generating a separate summary for each cluster of the plurality of clusters of reviews, each summary comprising an indication of a level of user satisfaction with at least one feature of the particular application program; and transmitting the summaries to a network node via a network interface. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 20)
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17. A non-transitory computer readable storage medium having computer readable program code embodied in the medium that when executed by a processor of a computer system causes the computer system to perform operations comprising:
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determining, a plurality of reviews submitted by users regarding a particular application program executed on user equipments operated by the users; logically the plurality of reviews into a plurality of clusters of reviews, each cluster of the plurality of clusters comprising a plurality of logically associated reviews, the logically associating comprising; obtaining information indicating timing of different versions of the particular application program; correlating the timing of the different versions of the particular application program to timing of the reviews; and sorting the reviews among the clusters based on the correlating; generating a separate summary for each cluster of the plurality of clusters of reviews, each summary comprising an indication of a level of user satisfaction with at least one feature of the particular application program; and transmitting the summaries to a network node via a network interface. - View Dependent Claims (18, 19)
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Specification