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Analysis of mobile application reviews based on content, reviewer credibility, and temporal and geographic clustering

  • US 10,423,651 B2
  • Filed: 03/27/2015
  • Issued: 09/24/2019
  • Est. Priority Date: 03/27/2015
  • Status: Active Grant
First Claim
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1. A method comprising:

  • performing operations as follows on a processor of a computer system;

    determining a plurality of reviews submitted by users regarding a particular application program executed on user equipments operated by the users;

    logically associating the plurality of reviews into a plurality of clusters of reviews, each cluster of the plurality of clusters comprising a plurality of logically associated reviews, the logically associating comprising;

    obtaining information indicating timing of different versions of the particular application program;

    correlating the timing of the different versions of the particular application program to timing of the reviews, wherein each cluster of reviews corresponds to a particular version of the particular application program; and

    sorting the reviews among the clusters based on the correlating;

    generating a separate summary for each cluster of the plurality of clusters of reviews, each summary comprising an indication of a level of user satisfaction with at least one feature of the particular application program; and

    transmitting the summaries to a network node via a network interface.

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