Controlled communication between residents of controlled-environment facilities

• US 10,425,529 B1
• Filed: 06/25/2018
• Issued: 09/24/2019
• Est. Priority Date: 07/02/2014
• Status: Active Grant

• Current Assignee: Securus Technologies Incorporated (Securus Special Investments LLC)
• Original Assignee: Securus Technologies Incorporated (Securus Special Investments LLC)
• Inventors: Edwards, Adam C.
• Primary Examiner(s): Tran, Quoc D
• Application Number:
  US16/017,726
• Time in Patent Office: 456 Days
• Field of Search: None
• CPC Class Codes: H04M 15/09 Third party charged communications
• CPC Class Codes: H04M 15/7652 shared by users
• CPC Class Codes: H04M 2203/5018 Initiating a conference during a two-party conversation, i.e. three-party-service or three-way-call computer conference organisation arrangements H04L12/1818
• CPC Class Codes: H04M 2203/558 Databases
• CPC Class Codes: H04M 3/2272 Subscriber line supervision circuits, e.g. call detection circuits
• CPC Class Codes: H04M 3/2281 Call monitoring, e.g. for law enforcement purposes; Call tracing; Detection or prevention of malicious calls
• CPC Class Codes: H04M 3/38 Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections queuing arrangements H04Q3/64
• CPC Class Codes: H04M 3/42221 Conversation recording systems at the subscriber's set H04M1/656

Abstract

Embodiments receive an indication of initiation of communication from a controlled-environment facility resident, using a communications device, with another controlled-environment facility resident. A determination is made whether the residents are allowed to communicate and the communication is established between the communications device and another communications device in use by the other resident. The residents may be residents of different or the same controlled-environment facility(ies). The communication may be monitored and/or a database of residents that communicate with one another may be compiled. The communication between the controlled-environment facility residents may proceed, even despite a determination or predetermination that the residents are not allowed to communicate with one another, so the communication may be monitored. At least one of the residents may be charged for the communication, such as by charging a community communications account maintained to the benefit of at least one of the residents.

Claims

1. A system for controlled communication between residents of one or more controlled-environment facilities, the system comprising:

at least one controlled-environment facility management system; and

at least one controlled-environment facility communication control system, the at least one controlled-environment facility management system and/or the at least one controlled-environment facility communication control system configured to notify residents of at least one controlled-environment facility of an availability of controlled-environment facility resident to controlled-environment facility resident communications;

the at least one controlled-environment facility communication control system further configured to;

receive an indication of initiation of communication from a first controlled-environment facility resident, using a first communications device, with a second controlled-environment facility resident; and

establish a direct communication link between the first communications device and a second communications device in use by the second controlled-environment facility resident, under control of the at least one controlled-environment facility communication control system.

2. The system of claim 1, wherein the at least one controlled-environment facility management system and/or the at least one controlled-environment facility communication control system is further configured to provide residents of at least one controlled-environment facility a lookup directory to find other residents of a same controlled-environment facility for initiation of resident to resident communication.

3. The system of claim 2, wherein the at least one controlled-environment facility management system and/or the at least one controlled-environment facility communication control system is further configured to:

find locations, within the same controlled environment facility, of the other residents; and

provide the locations of the residents in the at least one controlled-environment facility in the lookup directory.

4. The system of claim 1, wherein the at least one controlled-environment facility management system and/or the at least one controlled-environment facility communication control system is further configured to provide a resident of one controlled-environment facility a lookup directory to find residents of at least one other controlled-environment facility for initiation of resident to resident communication.

5. The system of claim 4, wherein the at least one controlled-environment facility management system and/or the at least one controlled-environment facility communication control system is further configured to:

find locations, within the at least one other controlled environment facility, of the other residents; and

provide the locations of the resident of the one other controlled-environment facility in the lookup directory.

6. The system of claim 1, wherein the at least one controlled-environment facility management system and/or the at least one controlled-environment facility communication control system is further configured to provide scheduling functionality enabling the first resident to schedule initiation of the communication from the first resident with the second resident.

7. The system of claim 1, wherein the at least one controlled-environment facility management system and/or the at least one controlled-environment facility communication control system is further configured to enable one resident to block establishing the communication link from another particular resident of the same or different controlled-environment facility.

8. The system of claim 1, wherein the at least one controlled-environment facility management system and/or the at least one controlled-environment facility communication control system is further configured to provide a promotional teaser offering controlled-environment facility resident to controlled-environment facility resident communications free of charge or at a reduced charge.

9. The system of claim 1, wherein the at least one controlled-environment facility management system and/or the at least one controlled-environment facility communication control system is further configured to enable training by a controlled-environment facility resident of another controlled-environment facility resident in the same or different controlled-environment facility.

10. A method for controlled communication between residents of one or more controlled-environment facilities the method comprising:

notifying, by at least one controlled-environment facility communications control system and/or a controlled-environment facility management system, residents of at least one controlled-environment facility of an availability of controlled-environment facility resident to controlled-environment facility resident communications;

receiving, by at least one controlled-environment facility communications control system, an indication of initiation of communication from a first controlled-environment facility resident, using a first communications device, with a second controlled-environment facility resident; and

establishing a direct communication link between the first communications device and a second communications device in use by the second controlled-environment facility resident, by the at least one controlled-environment facility communication control system, under control of the at least one controlled-environment facility communication control system.

11. The method of claim 10, further comprising providing residents of at least one controlled-environment facility a lookup directory to find other residents of a same controlled-environment facility for initiation of resident to resident communication.

12. The method of claim 11, further comprising:

finding locations, within the same controlled environment facility, of the other residents; and

providing the locations of the residents in the at least one controlled-environment facility in the lookup directory.

13. The method of claim 10, further comprising providing a resident of one controlled-environment facility a lookup directory to find residents of at least one other controlled-environment facility for initiation of resident to resident communication.

14. The method of claim 13, further comprising:

finding locations, within the at least one other controlled environment facility, of the other residents; and

providing the locations of the resident of the one other controlled-environment facility in the lookup directory.

15. The method of claim 10, further comprising providing scheduling functionality, by the at least one controlled-environment facility communications control system and/or controlled-environment facility management system, enabling the first resident to schedule initiation of the communication from the first resident with the second resident.

16. The method of claim 10, further comprising enabling one resident to block establishing the communication link from another particular resident of the same or different controlled-environment facility.

17. The method of claim 10, wherein notifying residents of at least one controlled-environment facility of the availability of controlled-environment facility resident to controlled-environment facility resident communications further comprises providing a promotional teaser offering controlled-environment facility resident to controlled-environment facility resident communications free of charge or at a reduced charge.

18. The method of claim 10, wherein notifying residents of at least one controlled-environment facility of the availability of controlled-environment facility resident to controlled-environment facility resident communications further comprises notifying the residents of training available from another resident in the same or different controlled-environment facility.

19. A non-transitory computer-readable storage medium having program instructions stored thereon that, upon execution by at least one controlled-environment facility management system and/or at least one controlled-environment facility communication control system, cause the at least one controlled-environment facility management system and/or the at least one controlled-environment facility communication control system to:

notify residents of at least one controlled-environment facility of an availability of controlled-environment facility resident to controlled-environment facility resident communications;

receive an indication of initiation of communication from a first controlled-environment facility resident, using a first communications device, with a second controlled-environment facility resident; and

establish a direct communication link between the first communications device and a second communications device in use by the second controlled-environment facility resident, under control of the at least one controlled-environment facility communication control system.

20. The non-transitory computer-readable storage medium of claim 19, wherein execution of the program instructions further cause the at least one controlled-environment facility management system and/or the at least one controlled-environment facility communication control system to provide residents of at least one controlled-environment facility a lookup directory to find other residents of a same and/or at least one other controlled-environment facility for initiation of resident to resident communication.