Processing keyboard input to perform events in relation to calendar items using a web browser-based application or online service

• US 10,430,765 B2
• Filed: 03/30/2016
• Issued: 10/01/2019
• Est. Priority Date: 09/11/2015
• Status: Active Grant

• Current Assignee: Salesforce.com, Inc.
• Original Assignee: Salesforce.com, Inc.
• Inventors: Hausler, Jesse, Snyder, Benjamin, Nelson, Laura, Anand, Sumanth, McGee-Tubb, Cordelia, Ghassemieh, Kayvaan, Davidchuk, Matthew, Pedersen, II, Michael M.
• Primary Examiner(s): Stamber, Eric W
• Assistant Examiner(s): Waesco, Joseph M
• Application Number:
  US15/085,515
• Publication Number:
  US 20170076252A1
• Time in Patent Office: 1,280 Days
• Field of Search: None
• CPC Class Codes: G06F 3/023 Arrangements for converting discrete items of information into a coded form, e.g. arrangements for interpreting keyboard generated codes as alphanumeric codes, operand codes or instruction codes
• CPC Class Codes: G06F 3/0481 based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance
• CPC Class Codes: G06F 3/0482 Interaction with lists of selectable items, e.g. menus
• CPC Class Codes: G06F 3/0489 using dedicated keyboard keys or combinations thereof
• CPC Class Codes: G06Q 10/1093 Calendar-based scheduling for persons or groups
• CPC Class Codes: G06Q 30/01 Customer relationship services

Abstract

Disclosed are examples of systems, apparatus, methods and computer program products for processing keyboard input to perform events in relation to calendar items using a web browser-based application or online service. A database storing data objects identifying calendar items can be maintained. Each calendar item can comprise a subject, a date, and a time range. A bounding window of a web browser comprising one or more panes can be displayed in a user interface on a display of a device. At least one of the panes can comprise visual representations of a plurality of calendar items stored in the database. Keyboard input from a user interacting with a first calendar item of the plurality of calendar items can be processed. One or more events to be performed in relation to the first calendar item can be determined based on the keyboard input. The determined events can be performed.

Claims

1. A database system implemented using a server system, the database system configurable to cause:

maintaining a database storing data objects identifying a plurality of calendar items, each calendar item comprising a subject, a date, and a time range;

displaying, in a user interface on a display of a device, a bounding window of a web browser comprising one or more panes, the one or more panes comprising visual representations of the calendar items, each visual representation comprising a presentation of one or more of the subject, the date, or the time range of a calendar item;

processing keyboard input indicating a first one or more keystrokes on a keyboard of the device to interact with a first calendar item of the calendar items, the keyboard input received over a data network from the device;

determining one of a plurality of different views of the first calendar item;

identifying one of a plurality of auditory representations of the first calendar item as corresponding to the determined view;

transmitting audio data to the device, the audio data configured to be processed by the device to play the identified auditory representation of the first calendar item;

identifying, from a plurality of computing events capable of being performed in relation to the first calendar item, a first one or more computing events as being mapped to the first one or more keystrokes; and

performing the identified one or more computing events.

2. The database system of claim 1, wherein the identified auditory representation indicates one or more details, the one or more details not being indicated by the visual representation of the first calendar item.

3. The database system of claim 1, wherein at least one of the identified one or more computing events comprises:

generating, modifying or deleting the first calendar item.

4. The database system of claim 1, wherein the visual representation of a past calendar item comprises a presentation of one or both of a struck-through time or subject of the past calendar item.

5. The database system of claim 1, wherein the visual representations of the calendar items have a color contrast, the color contrast meeting a designated color contrast threshold.

6. The database system of claim 5, wherein each of the visual representations of the calendar items has a background, each background being a same color.

7. The database system of claim 1, wherein a pane includes an all-day trough, the all-day trough comprising visual representations of calendar items having a time range of twelve hours or greater.

8. The database system of claim 1, wherein at least one of the calendar items is associated with at least one of a plurality of types Customer Relationship Management (CRM) records of a CRM system, the types of CRM records comprising:

accounts, tasks, leads, contacts, contracts and opportunities.

9. The database system of claim 1, wherein the visual representation of the first calendar item is defined at least in part by a first HyperText Markup Language (HTML) header, and the identified auditory representation of the first calendar item is defined at least in part by a second HTML header different from the first HTML header.

10. A method comprising:

maintaining, by one or more servers of a database system, a database storing data objects identifying a plurality of calendar items, each calendar item comprising a subject, a date, and a time range;

causing display of, in a user interface on a display of a device, a bounding window of a web browser comprising one or more panes, the one or more panes comprising visual representations of the calendar items, each visual representation comprising a presentation of one or more of the subject, the date, or the time range of a calendar item;

receiving keyboard input indicating a first one or more keystrokes on a keyboard of the device to interact with a first calendar item of the calendar items, the keyboard input received over a data network from the device;

determining one of a plurality of different views of the first calendar item;

identifying one of a plurality of auditory representations of the first calendar item as corresponding to the determined view;

transmitting audio data to the device, the audio data configured to be processed by the device to play the identified auditory representation of the first calendar item;

identifying, from a plurality of computing events capable of being performed in relation to the first calendar item, a first one or more computing events as being mapped to the first one or more keystrokes; and

causing the identified one or more computing events to be performed.

11. The method of claim 10, wherein the identified auditory representation indicates one or more details, the one or more details not being indicated by the visual representation of the first calendar item.

12. The method of claim 10, wherein at least one of the identified one or more computing events comprises:

generating, modifying or deleting the first calendar item.

13. The method of claim 10, wherein the visual representation of a past calendar item comprises a presentation of one or both of a struck-through time or subject of the past calendar item.

14. The method of claim 10, wherein the visual representations of the calendar items have a color contrast, the color contrast meeting a designated color contrast threshold.

15. The method of claim 10, wherein the visual representation of the first calendar item is defined at least in part by a first HyperText Markup Language (HTML) header, and the identified auditory representation of the first calendar item is defined at least in part by a second HTML header different from the first HTML header.

16. A computer program product comprising computer-readable program code capable of being executed by one or more processors when retrieved from a non-transitory computer-readable medium, the program code comprising instructions configurable to cause:

maintaining, by one or more servers of a database system, a database storing data objects identifying a plurality of calendar items, each calendar item comprising a subject, a date, and a time range;

displaying, in a user interface on a display of a device, a bounding window of a web browser comprising one or more panes, the one or more panes comprising visual representations of the calendar items, each visual representation comprising a presentation of one or more of the subject, the date, or the time range of a calendar item;

processing keyboard input indicating a first one or more keystrokes on a keyboard of the device to interact with a first calendar item of the calendar items, the keyboard input received over a data network from the device;

determining one of a plurality of different views of the first calendar item;

identifying one of a plurality of auditory representations of the first calendar item as corresponding to the determined view;

transmitting audio data to the device, the audio data configured to be processed by the device to play the identified auditory representation of the first calendar item;

identifying, from a plurality of computing events capable of being performed in relation to the first calendar item, a first one or more computing events as being mapped to the first one or more keystrokes; and

performing the identified one or more computing events.

17. The computer program product of claim 16, wherein the identified auditory representation indicates one or more details, the one or more details not being indicated by the visual representation of the first calendar item.

18. The computer program product of claim 16, wherein at least one of the identified one or more computing events comprises:

generating, modifying or deleting the first calendar item.

19. The computer program product of claim 16, wherein the visual representation of a past calendar item comprises a presentation of one or both of a struck-through time or subject of the past calendar item.

20. The computer program product of claim 16, wherein the visual representation of the first calendar item is defined at least in part by a first HyperText Markup Language (HTML) header, and the identified auditory representation of the first calendar item is defined at least in part by a second HTML header different from the first HTML header.