System for distributed server data management with multi-user access

• US 10,437,899 B2
• Filed: 05/05/2017
• Issued: 10/08/2019
• Est. Priority Date: 05/05/2017
• Status: Active Grant

• Current Assignee: Bank of America Corp.
• Original Assignee: Bank of America Corp.
• Inventors: Dintenfass, Katherine, Votaw, Elizabeth S., Dravneek, Victoria L., Nicholson, Daralyn Marie
• Primary Examiner(s): Vo, Truong V
• Application Number:
  US15/588,335
• Publication Number:
  US 20180322204A1
• Time in Patent Office: 886 Days
• Field of Search: 707704
• CPC Class Codes: G06F 16/245 Query processing
• CPC Class Codes: G06F 16/9535 Search customisation based on user profiles and personalisation
• CPC Class Codes: G06Q 40/10 Tax strategies
• CPC Class Codes: G16H 10/60 for patient-specific data, e.g. for electronic patient records
• CPC Class Codes: G16H 40/20 for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms
• CPC Class Codes: H04L 63/102 Entity profiles

Abstract

A system for distributed server data management is provided. The system receives, via a user device associated with a user, a request to manage a resource on behalf of a third party, recalls historical data associated with the third party from the historical database, detects, via a data analytics engine, a potential future action of the user, and displays, via a graphical interface, a recommended future action to the user. In this way, the system provides an efficient way for users to manage resources for a third party.

Claims

1. A system for distributed server data management, comprising:

a resource management server comprising;

a processor;

a communication interface; and

a memory having a historical database and a resource management server application stored therein, wherein the resource management server application, when executed by the processor, causes the processor to;

receive, via a user device associated with a user, a request to manage a resource on behalf of a third party;

recall historical data associated with the third party from the historical database;

dynamically predict, via a data analytics engine, a potential future action of the user, wherein the potential future action of the user is an intended action of the user; and

display, via a graphical interface, a recommended future action to the user, wherein the recommended future action is based on the intended action of the user;

receive, from the user, an approval of the recommended future action;

store, to the historical database, a record of the approval of the recommended future action, wherein the record of the approval of the recommended future action is a positive indicator that the data analytics engine has accurately predicted the potential future action of the user;

open a communication channel with an external server, wherein the external server comprises data associated with the third party and the resource of the third party; and

modify the data associated with the third party and the resource on behalf of the third party in accordance with the recommended future action.

2. The system according to claim 1, wherein the resource management server application further causes the processor to:

receive, from the user, a request to authorize a second user to manage the resource;

assign, to the second user, log-in credentials corresponding to a second user device associated with the second user;

receive the log-in credentials from the second user device; and

authorize the second user to manage the resource on behalf of the third party.

3. The system according to claim 2, wherein the system allows the second user full access to the historical data associated with the third party.

4. The system according to claim 2, wherein the system restricts the second user to limited access to the historical data associated with the third party.

5. The system according to claim 4, wherein the user selects a degree to which the system restricts the second user.

6. A computer program product for distributed server data management, comprising a non-transitory computer-readable storage medium having executable instructions for:

receiving, via a user device associated with a user, a request to manage a resource on behalf of a third party;

recalling historical data associated with the third party from a historical database;

dynamically predicting, via a data analytics engine, a potential future action of the user, wherein the potential future action of the user is an intended action of the user; and

displaying, via a graphical interface, a recommended future action to the user, wherein the recommended future action is based on the intended action of the user;

receiving, from the user, an approval of the recommended future action;

storing, to the historical database, a record of the approval of the recommended future action, wherein the record of the approval of the recommended future action is a positive indicator that the data analytics engine has accurately predicted the potential future action of the user;

opening a communication channel with an external server, wherein the external server comprises data associated with the third party and the resource of the third party; and

modifying the data associated with the third party and the resource on behalf of the third party in accordance with the recommended future action.

7. The computer program product according to claim 6, further comprising executable instructions for:

receiving, from the user, a request to authorize a second user to manage the resource;

assigning, to the second user, log-in credentials corresponding to a second user device associated with the second user;

receiving the log-in credentials from the second user device; and

authorizing the second user to manage the resource on behalf of the third party.

8. The computer program product according to claim 7, further comprising executable instructions for allowing the second user full access to the historical data associated with the third party.

9. The computer program product according to claim 7, further comprising executable instructions for restricting the second user to limited access to the historical data associated with the third party.

10. The computer program product according to claim 9, wherein the user selects a degree to which the second user is restricted.

11. A computer-implemented method of distributed server data management, the method comprising:

receiving, via a user device associated with a user, a request to manage a resource on behalf of a third party;

recalling historical data associated with the third party from a historical database;

dynamically predicting, via a data analytics engine, a potential future action of the user, wherein the potential future action of the user is an intended action of the user; and

displaying, via a graphical interface, a recommended future action to the user, wherein the recommended future action is based on the intended action of the user;

receiving, from the user, an approval of the recommended future action;

storing, to the historical database, a record of the approval of the recommended future action, wherein the record of the approval of the recommended future action is a positive indicator that the data analytics engine has accurately predicted the potential future action of the user;

opening a communication channel with an external server, wherein the external server comprises data associated with the third party and the resource of the third party; and

modifying the data associated with the third party and the resource on behalf of the third party in accordance with the recommended future action.

12. The computer-implemented method according to claim 11, further comprising:

receiving, from the user, a request to authorize a second user to manage the resource;

assigning, to the second user, log-in credentials corresponding to a second user device associated with the second user;

receiving the log-in credentials from the second user device; and

authorizing the second user to manage the resource on behalf of the third party.

13. The computer-implemented method according to claim 12, further comprising allowing the second user full access to the historical data associated with the third party.

14. The computer-implemented method according to claim 12, further comprising restricting the second user to limited access to the historical data associated with the third party.

15. The computer-implemented method according to claim 14, wherein the user selects a degree to which the second user is restricted.