System, method, and non-transitory computer-readable storage media for mobile check-out in retail store

• US 10,445,471 B2
• Filed: 01/28/2016
• Issued: 10/15/2019
• Est. Priority Date: 01/28/2016
• Status: Active Grant

• Current Assignee: Walmart Apollo, LLC (WalMart Inc.)
• Original Assignee: Walmart Apollo, LLC (WalMart Inc.)
• Inventors: Toupin, Justin, Diepenbrock, Nathan Thomas
• Primary Examiner(s): Tomaszewski, Michael
• Assistant Examiner(s): Patel, Jay M.
• Application Number:
  US15/009,634
• Publication Number:
  US 20170220765A1
• Time in Patent Office: 1,356 Days
• Field of Search: None
• CPC Class Codes: G06Q 40/08 Insurance
• CPC Class Codes: G16H 10/60 for patient-specific data, e.g. for electronic patient records
• CPC Class Codes: G16H 20/10 relating to drugs or medications, e.g. for ensuring correct administration to patients

Abstract

A system, method, and non-transitory computer-readable storage media for mobile check-in and check-out in a retail store include a computer system configured to receive input from and provide output to a mobile computing application for a retail store running on a mobile computing device of a customer. The computer system is configured to establish that a customer order is ready for pick-up and communicates with the mobile computing device to assist in handling any pre-staging requirements prior to pick-up.

Claims

1. A system comprising:

a database including a plurality of customer accounts for customers and pharmacy records for the customers;

a customer control unit associated with one of the customers;

a processing device coupled to the database and being associated with a retail environment, the processing device being configured to;

store, in the database, pharmacy account information of the plurality of customer accounts, the pharmacy account information comprising;

a unique patient ID associated with a patient;

a pharmaceutical drug record indicating a pharmaceutical drug prescribed to the patient; and

an action record indicating triggering actions of the pharmaceutical drug;

establish, as a function of the plurality of customer accounts and the pharmacy records, a pharmacy order for the one of the customers;

in response to establishing the pharmacy order for the one of the customers, facilitate a display, on the customer control unit, of a first user interface comprising a virtual pill case comprising;

a date range;

first prescription information about the pharmaceutical drug, wherein;

the first prescription information comprises dosage instructions for the pharmaceutical drug; and

the pharmaceutical drug is scheduled to be taken by the one of the customers during the date range;

a first image of the pharmaceutical drug;

a first customized hyperlink; and

a first selectable user interface element corresponding to the pharmaceutical drug, the first selectable user interface element configured to, when selected by the one of the customers, indicate a use of the pharmaceutical drug by the one of the customers;

in response to receiving a selection of the first customized hyperlink, facilitate a display, on the customer control unit, of a second user interface comprising;

a second image of the pharmaceutical drug, the second image of the pharmaceutical drug being larger than the first image of the pharmaceutical drug;

second prescription information about the pharmaceutical drug, the second prescription information comprising;

a name of the pharmaceutical drug;

a class of the pharmaceutical drug;

a dosage strength of the pharmaceutical drug;

a shape of the pharmaceutical drug;

a color of the pharmaceutical drug; and

an imprint of the pharmaceutical drug; and

a second customized hyperlink configured to navigate a web browser on the customer control unit to a third-party website comprising side effect information about the pharmaceutical drug and adverse interaction information about the pharmaceutical drug;

detect a triggering action of the triggering actions comprising at least one of;

an environmental trigger;

or

a purchase trigger;

in response to detecting the triggering action and establishing the pharmacy order, transmit a communication to the customer control unit, the communication being related to pre-staging requirements and comprising a notification about the triggering action, the notification comprising a second selectable user interface element to be displayed on a user interface of the customer control unit;

receive from the customer control unit a response to the communication, the response comprising a selection of the second selectable user interface element from a display on the user interface of the customer control unit;

storing the response in the database;

establish receipt of the pharmacy order by the one of the customers; and

in response to establishing the receipt of the pharmacy order by the one of the customers, complete the pharmacy order.

2. A system, as set forth in claim 1, wherein the pre-staging requirements include confirmation of a privacy rule.

3. A system, as set forth in claim 2, wherein the privacy rule is a requirement under the Health Insurance Portability and Accountability Act of 1996.

4. A system, as set forth in claim 2, wherein the pre-staging requirements allow the one of the customers to affirmatively choose to share the pharmacy records associated with the one of the customers in a health information exchange.

5. A system, as set forth in claim 2, wherein the pre-staging requirements allow the one of the customers to affirmatively choose to affirmatively stop sharing the pharmacy records associated with the one of the customers in a health information exchange.

6. A system, as set forth in claim 1, wherein the pre-staging requirements allow the one of the customers to select a method of payment.

7. A system, as set forth in claim 1, wherein the pre-staging requirements require the one of the customers to confirm insurance information.

8. A system, as set forth in claim 1 wherein the database stores a plurality of prescription fill orders corresponding to a retail store.

9. A system, as set forth in claim 1, wherein the processing device is configured to provide the communication to proceed to a counter to pick-up at least one prescription fill order to the customer control unit for display.

10. A system, as set forth in claim 1, wherein the processing device is configured to receive a notification that at least one prescription fill order has been filled by a pharmacist.

11. A system, as set forth in claim 1, wherein the processing device is configured to perform a search on a plurality of prescription fill order records corresponding to a plurality of prescription fill orders in a retail store.

12. A system, as set forth in claim 11, wherein a name of the one of the customers is provided as part of a search query.

13. A system, as set forth in claim 11, wherein a location of the retail store is provided as part of a search query.

14. A method comprising steps of:

storing, in a database, pharmacy account information of a plurality of customer accounts for customers, the pharmacy account information comprising;

a unique patient ID associated with a patient;

a pharmaceutical drug record indicating a pharmaceutical drug prescribed to the patient; and

an action record indicating triggering actions of the pharmaceutical drug;

establishing, as a function of the plurality of customer accounts and pharmacy records stored in the database, a pharmacy order for one customer of the customers;

in response to establishing the pharmacy order for the one customer of the customers, facilitating a display, on a customer control unit, of a first user interface comprising a virtual pill case comprising;

a date range;

first prescription information about the pharmaceutical drug, wherein;

the first prescription information comprises dosage instructions for the pharmaceutical drug; and

the pharmaceutical drug is scheduled to be taken by the one customer of the customers during the date range;

a first image of the pharmaceutical drug;

a first customized hyperlink; and

a first selectable user interface element corresponding to the pharmaceutical drug, the first selectable user interface element configured to, when selected by the one customer of the customers, indicate a use of the pharmaceutical drug by the one the plurality of customers;

in response to receiving a selection of the first customized hyperlink, facilitating a display, on the customer control unit, of a second user interface comprising;

a second image of the pharmaceutical drug, the second image of the pharmaceutical drug being larger than the first image of the pharmaceutical drug;

second prescription information about the pharmaceutical drug, the second prescription information comprising;

a name of the pharmaceutical drug;

a class of the pharmaceutical drug;

a dosage strength of the pharmaceutical drug;

a shape of the pharmaceutical drug;

a color of the pharmaceutical drug; and

an imprint of the pharmaceutical drug; and

a second customized hyperlink configured to navigate a web browser on the customer control unit to a third-party website comprising side effect information about the pharmaceutical drug and adverse interaction information about the pharmaceutical drug;

detecting a triggering action of the triggering actions comprising at least one of;

an environmental trigger;

or

a purchase trigger;

in response to detecting the triggering action and establishing the pharmacy order, transmitting a communication to the customer control unit, the communication being related to pre-staging requirements and comprising a notification about the triggering action, the notification comprising a second selectable user interface element to be displayed on a user interface of the customer control unit;

receiving from the customer control unit a response to the communication the response comprising a selection of the second selectable user interface element from a display on the user interface of the customer control unit;

storing the response in the database;

establishing receipt of the pharmacy order by the one customer of the customers; and

in response to establishing the receipt of the pharmacy order by the one customer of the customers, completing the pharmacy order.

15. A method, as set forth in claim 14, wherein the pre-staging requirements include confirmation of a privacy rule.

16. A method, as set forth in claim 15, wherein the privacy rule is a requirement under the Health Insurance Portability and Accountability Act of 1996.

17. A method, as set forth in claim 15, wherein the pre-staging requirements allow the one customer of the customers to affirmatively choose to share the pharmacy records associated with the one customer of the customers in a health information exchange.

18. A method, as set forth in claim 15, wherein the pre-staging requirements allow the one customer of the customers to affirmatively choose to affirmatively stop sharing the pharmacy records associated with the one customer of the customers in a health information exchange.

19. A method, as set forth in claim 15, wherein the pre-staging requirements allow the one customer of the customers to select a method of payment.

20. A method, as set forth in claim 15, wherein the pre-staging requirements require the one customer of the customers to confirm insurance information.

21. A method, as set forth in claim 14, wherein the database stores a plurality of prescription fill orders corresponding to a retail store.

22. A method, as set forth in claim 14, including the step of providing the communication to proceed to a counter to pick-up at least one prescription fill order to the customer control unit for display.

23. A method, as set forth in claim 14, wherein a processor is configured to receive a notification that at least one prescription fill order has been filled by a pharmacist.

24. A method, as set forth in claim 14, including the step of performing a search on a plurality of prescription fill order records corresponding to a plurality of prescription fill orders in a retail store.

25. A method, as set forth in claim 24, wherein a name of the one customer of the customers is provided as part of a search query.

26. A method, as set forth in claim 24, wherein a location of the retail store is provided as part of a search query.

27. One or more non-transitory computer-readable storage media, having computer-executable instructions embodied thereon, wherein when executed by at least one processor, the computer-executable instructions cause the processor to:

store, in a database, pharmacy account information of a plurality of customer accounts for customers, the pharmacy account information comprising;

a unique patient ID associated with a patient;

a pharmaceutical drug record indicating a pharmaceutical drug prescribed to the patient; and

an action record indicating triggering actions of the pharmaceutical drug;

establish, as a function of the plurality of customer accounts and pharmacy records stored in the database, a pharmacy order for one customer of the customers;

in response to establishing the pharmacy order for the one customer of the customers, facilitating a display, on a customer control unit, of a first user interface comprising a virtual pill case comprising;

a date range;

first prescription information about the pharmaceutical drug, wherein;

the first prescription information comprises dosage instructions for the pharmaceutical drug; and

the pharmaceutical drug is scheduled to be taken by the one customer of the customers during the date range;

a first image of the pharmaceutical drug;

a first customized hyperlink; and

a first selectable user interface element corresponding to the pharmaceutical drug, the first selectable user interface element configured to, when selected by the one customer of the customers, indicate a use of the pharmaceutical drug by the one customer of the customers;

in response to receiving a selection of the first customized hyperlink, facilitating a display, on the customer control unit, of a second user interface comprising;

a second image of the pharmaceutical drug, the second image of the pharmaceutical drug being larger than the first image of the pharmaceutical drug;

second prescription information about the pharmaceutical drug, the second prescription information comprising;

a name of the pharmaceutical drug;

a class of the pharmaceutical drug;

a dosage strength of the pharmaceutical drug;

a shape of the pharmaceutical drug;

a color of the pharmaceutical drug; and

an imprint of the pharmaceutical drug; and

a second customized hyperlink configured to navigate a web browser on the customer control unit to a third-party website comprising side effect information about the pharmaceutical drug and adverse interaction information about the pharmaceutical drug;

detect a triggering action of the triggering actions comprising at least one of;

an environmental trigger;

or

a purchase trigger;

in response to detecting the triggering action and establishing the pharmacy order, transmit a communication to the customer control unit, the communication being related to pre-staging requirements and comprising a notification about the triggering action, the notification comprising a second selectable user interface element to be displayed on a user interface of the customer control unit;

receive from the customer control unit a response to the communication the response comprising a selection of the second selectable user interface element from a display on the user interface of the customer control unit;

storing the response in the database;

establish receipt of the pharmacy order by the one customer of the customers; and

in response to establishing the receipt of the pharmacy order by the one customer of the customers, complete the pharmacy order.