Information obtaining method, information obtaining system, and information appliance

• US 10,445,751 B2
• Filed: 03/07/2014
• Issued: 10/15/2019
• Est. Priority Date: 03/11/2013
• Status: Active Grant

• Current Assignee: Panasonic Intellectual Property Corporation of America (Panasonic Holdings Corporation)
• Original Assignee: Panasonic Intellectual Property Corporation of America (Panasonic Holdings Corporation)
• Inventors: Nakano, Toshihisa, Kozuka, Masayuki, Ohmori, Motoji, Hirose, Takako, Sakata, Tsuyoshi, Miyabe, Yoshiyuki, Okamura, Kazuo, Tojima, Masayoshi
• Primary Examiner(s): Hatcher, Deirdre D
• Application Number:
  US14/400,148
• Publication Number:
  US 20150127421A1
• Time in Patent Office: 2,048 Days
• Field of Search: None
• CPC Class Codes: G06Q 30/01 Customer relationship services
• CPC Class Codes: G06Q 30/0201 Market modelling; Market analysis; Collecting market data
• CPC Class Codes: H04L 12/2812 describing content present in a home automation network, e.g. audio video content retrieval from the Internet G06F16/95
• CPC Class Codes: H04L 12/282 based on user interaction within the home receiver circuitry for displaying additional information being controlled by a remote control apparatus H04N21/42204

Abstract

Provided is a server device (101) including: a transmitting/receiving section (201) for receiving, from a household electric appliance (102), an identifier for identifying the household electric appliance (102) and an operation status of the household electric appliance (102); an updating section (207) for estimating a consumption status of a consumer good using the received operation status so as to update the consumption status of the consumer good stored in a utilization information accumulating section (205) based on the estimated consumption status of the consumer good; and a determination section (206) for deciding whether or not to transmit a confirmation message for confirming the consumer good being used with the household electric appliance, based on the updated consumption status of the consumer good.

Claims

1. An information obtaining method comprising:

receiving information regarding a consumer good which has been determined as a consumer good actually used by a user with a household electric appliance;

storing, in a first memory section, a remaining amount of the consumer good which has been determined as a consumer good actually used by the user, based on the received information regarding the consumer good;

receiving, from the household electric appliance, an appliance identifier for identifying the household electric appliance and an operation status of the household electric appliance;

estimating the remaining amount of the consumer good using the received operation status;

updating the remaining amount of the consumer good stored in the first memory section based on the estimated remaining amount of the consumer good;

deciding whether or not the updated remaining amount of the consumer good is less than or equal to a predetermined amount;

creating a confirmation message for accepting, from the user, an input indicating whether or not the consumer good being actually used with the household electric appliance coincides with the consumer good stored in the first memory section, when the updated remaining amount of the consumer good is decided to be less than the predetermined amount;

transmitting the created confirmation message to the household electric appliance, the household electric appliance including a display for the displaying the created confirmation message;

storing the information regarding a consumer good in a second memory section in advance while the information is associated with a type of household electric appliance;

receiving sales information in which information for identifying a consumer good which has been purchased by the user is associated with a type of the household electric appliance with which the consumer good is used;

storing the received sales information in a third memory section;

receiving, from the household electric appliance, a request for the information regarding the consumer good and the appliance identifier for identifying the household electric appliance;

identifying the user who uses the household electric appliance associated with the received appliance identifier, the user being identified using user information in which a user identifier identifying the user is associated with the appliance identifier identifying the household electric appliance, the user information being stored in advance in a fourth memory section;

selecting a consumer good related to the household electric appliance associated with the received appliance identifier from among consumer goods which have been purchased by the identified user in the sales information stored in the third memory;

extracting, from the second memory section, information regarding the selected consumer good from among consumer goods which can be used with the household electric appliance associated with the received appliance identifier; and

transmitting, to the household electronic appliance, the extracted information regarding the selected consumer good.

2. The information obtaining method according to claim 1, wherein a quantity of the consumer good at a start of consumption is determined in advance.

3. The information obtaining method according to claim 1, wherein the second memory section stores information regarding a plurality of consumer goods, and the method further comprises:

extracting, from the second memory section, information regarding a plurality of consumer goods which can be used with the household electric appliance associated with the received appliance identifier;

transmitting the extracted information regarding the plurality of consumer goods as a consumer goods list; and

receiving the information regarding the consumer good which has been determined as a consumer good actually used by the user, from among the consumer goods list.

4. The information obtaining method according to claim 1, the method further comprising:

obtaining information for identifying the consumer good by reading a barcode provided on the consumer good;

receiving the obtained information for identifying the consumer good; and

extracting, from the second memory section, the information regarding the consumer good on which the barcode is provided, based on the received information regarding the consumer good.

5. The information obtaining method according to claim 4, the method further comprising:

obtaining information for identifying the consumer good by reading the barcode by means of an information appliance different from the household electric appliance; and

receiving the information for identifying the consumer good, which has been obtained by the information appliance, directly from the information appliance, or receiving the information for identifying the consumer good, which has been obtained by the information appliance, via the household electric appliance.

6. The information obtaining method according to claim 1, the method further comprising:

reading out information for identifying the consumer good from a wireless tag provided on the consumer good;

receiving the information for identifying the consumer good read out from the wireless tag; and

extracting, from the second memory section, the information regarding the consumer good on which the wireless tag is provided, based on the received information for identifying the consumer good.

7. The information obtaining method according to claim 6, the method further comprising:

reading out information for identifying the consumer good from the wireless tag by means of an information appliance different from the household electric appliance; and

receiving the information for identifying the consumer good, which has been read out by the information appliance, directly from the information appliance, or receiving the information for identifying the consumer good, which has been read out by the information appliance, via the household electric appliance.

8. The information obtaining method according to claim 1, wherein the first memory section stores an amount of consumption of the consumer good, and the method further comprises:

receiving the amount of consumption of the consumer good which is measured by the household electric appliance; and

updating the remaining amount of the consumer good stored in the first memory section, based on the received amount of consumption of the consumer good.

9. The information obtaining method according to claim 1, wherein the operation status includes setting information regarding an operation of the household electric appliance which is set by the user for the household electric appliance when operating the household electric appliance, and the method further comprises:

calculating the amount of consumption of the consumer good from the setting information by using a parameter determined in advance according to the operation.

10. The information obtaining method according to claim 1, the method further comprising:

storing, in a third memory section, setting information regarding an operation of the household electric appliance which is set for the household electric appliance when operating the household electric appliance using the consumer good;

extracting the setting information stored in the third memory section based on the received information regarding a consumer good; and

transmitting the extracted setting information to the household electric appliance.

11. The information obtaining method according to claim 1, wherein the confirmation message is transmitted to the household electric appliance with which the consumer good is used, another household electric appliance different from the household electric appliance with which the consumer good is used, or an information appliance.

13. The information obtaining method according to claim 1, the method further comprising when the updated remaining amount of the consumer good is decided to be less than the predetermined amount, cooperating with a server device or an electronic commerce website to automatically register the consumer good as a product to be purchased by the user.

12. An information obtaining system comprising:

a server device; and

a household electric appliance communicatively connected to the server device, wherein the server device includes;

a first receiving section for receiving information regarding a consumer good which has been determined as a consumer good actually used by a user;

a first memory section for storing a remaining amount of a consumer good;

a memory control section for storing, in the first memory section, a remaining amount of the consumer good which has been determined as a consumer good actually used by the user, based on the received information regarding the consumer good;

a second receiving section for receiving, from the household electric appliance, an appliance identifier for identifying the household electric appliance and an operation status of the household electric appliance;

an estimating section for estimating the remaining amount of the consumer good using the received operation status;

an updating section for updating the remaining amount of the consumer good stored in the first memory section based on the estimated remaining amount of the consumer good;

a decision section for deciding whether or not the updated remaining amount of the consumer good is less than or equal to a predetermined amount;

a creating section for creating a confirmation message for accepting, from the user, an input indicating whether or not the consumer good being actually used with the household electric appliance coincides with the consumer good stored in the first memory section, when the decision section decides that the updated remaining amount of the consumer good is less than the predetermined amount; and

a first transmitting section for transmitting, to the household electric appliance, the created confirmation message;

a second memory section for storing the information regarding a consumer good in a second memory section while the information is associated with a type of household electric appliance;

a third receiving section for receiving sales information in which information for identifying a consumer good which has been purchased by the user is associated with a type of the household electric appliance with which the consumer good is used;

a third memory section for storing the received sales information;

a fourth receiving section for receiving, from the household electric appliance, a request for the information regarding the consumer good and the appliance identifier for identifying the household electric appliance;

a fourth memory section for storing user information in which stored a user identifier identifying the user is associated with the appliance identifier identifying the household electric appliance;

a selecting section for (i) identifying the user who uses the household electric appliance associated with the received appliance identifier, the user being identified using the user information stored in the fourth memory section, and (ii) selecting a consumer good related to the household electric appliance associated with the received appliance identifier from among consumer goods which have been purchased by the identified user in the sales information stored in the third memory;

an extracting section for extracting, from the second memory section, information regarding the selected consumer good from among consumer goods which can be used with the household electric appliance associated with the received appliance identifier; and

a second transmitting section for transmitting, to the household electric appliance, the extracted information regarding the selected consumer good, and

wherein the household electric appliance includes;

a first transmitting section for transmitting, to the server device, a request for the information regarding a consumer good and an identifier for identifying the household electric appliance;

a first receiving section for receiving the information regarding a consumer good transmitted by the server device;

a second transmitting section for transmitting, to the server device, the information regarding a consumer good which has been determined as a consumer good actually used by the user;

a third transmitting section for transmitting, to the server device, the identifier for identifying the household electric appliance and the operation status of the household electric appliance,

a second receiving section for receiving the confirmation message transmitted by the server device; and

a display for displaying the received confirmation message.