System for reducing conflict between parties that must communicate with each other

• US 10,447,625 B2
• Filed: 12/20/2013
• Issued: 10/15/2019
• Est. Priority Date: 12/21/2012
• Status: Active Grant

• Current Assignee: Launi J. Jones
• Original Assignee: Launi J. Jones
• Inventors: Jones, Launi J
• Primary Examiner(s): Williams, Clayton R
• Application Number:
  US14/136,127
• Publication Number:
  US 20140181227A1
• Time in Patent Office: 2,125 Days
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: H04L 51/063 Content adaptation, e.g. replacement of unsuitable content

Abstract

A system and method for reducing conflict between parties that must communicate with each other are disclosed. In its most basic form, the invention is embodied in a system comprising the steps of: pairing users with system-specific unique address (e.g. e-mail address or text message destination number); receiving each electronic message and edit it as necessary in order to eliminate inflammatory or inappropriate language; and sending the edited electronic message to the intended recipient user, optionally with a copy of the edited electronic message also sent to the sending user.

Claims

1. A computer implemented method for reducing conflict between parties that must communicate with each other, comprising executing on a processor the steps of:

receiving an electronic communication having an originating address and a receiving address;

checking a conflict reduction database to verify whether the originating address is stored in the conflict reduction database;

the conflict reduction database comprising a plurality of paired users,

each user in the conflict reduction database comprising two addresses, a first address supplied by the user and a second address that is used for communication between the paired users;

wherein each pair comprises a husband and wife engaged in a divorce proceeding,

wherein if the originating address is not stored in the conflict reduction database, allowing the electronic communication to continue to its destination,

wherein if the originating address is paired in the conflict reduction database with the receiving address, storing the communication in a message database for conflict reduction audit;

adding the communication to a queue of conflict reduction communications;

providing an auditor interface on an electronic display for viewing and editing of conflict reduction communications; and

,

sending an edited version of the communication to the second address of a non-sending member of the pair, the edited version not including the sender'"'"'s first address in the communication so that the user'"'"'s first address remains hidden from the non-sending member of the pair.

2. The computer implemented method of claim 1, wherein the sending step sends the audited electronic communication to a sending member of the pair.

3. The computer implemented method of claim 2, wherein the edited version of the communication comprises an auditor'"'"'s comment.

4. The computer implemented method of claim 1, wherein the method further comprises an automated editing step after the receiving step.

5. The computer implemented method of claim 1, wherein the auditor interface is a web application.

6. The computer implemented method of claim 1, further comprising the step of notifying an auditor that a communication has been received for editing by the auditor.

7. A system for reducing conflict between parties that must communicate with each other comprising:

a computer database comprising a plurality of paired users, each user having an original address and a system specific address, each pair comprises adverse parties in a domestic violence proceeding;

a computer server coupled to the computer database and programmed to;

receive electronic communication from a sender;

identify whether the sender is a paired user;

if the sender is not a paired user, allow the electronic communication to continue to its destination;

if the sender is a paired user, save the electronic communication for auditing by a third party;

add the saved electronic communication to a queue of conflict reduction communications,

provide an auditor interface on an electronic display for viewing and editing of conflict reduction communications; and

,

send an edited version of the electronic communication to the system specific address of a non-sending user of the paired users, the edited version not including the original address of the sender.

8. The system of claim 7, the computer server is further programmed to send the edited version of the electronic communication to the sender'"'"'s address.

9. The system of claim 8, wherein the edited version comprises an auditor'"'"'s comment.

10. The system of claim 7, wherein the computer server is further programmed to edit the electronic communication.

11. The system of claim 7, wherein the computer server is programmed to provide a web application for auditing purposes.

12. The system of claim 7, wherein the computer server is programmed to notify the third party of the electronic communication to be audited.

13. A non-transitory computer readable medium for reducing conflict between parties that must communicate with each other, comprising instructions stored thereon, that when executed on a processor, perform the steps of:

a. receiving an electronic message from a first user addressed to a second user,

b. storing the electronic message to a database,

c. checking if the first user and the second user are stored as a conflict reduction pair on the database, the conflict reduction database comprising an original address and a system specific address for each user in the database, and wherein each conflict reduction pair are parties to a divorce proceeding or a domestic violence proceeding,

d. if the first user and second user are not a conflict reduction pair in the database, allowing the electronic message to continue to its destination;

e. if the first user and second user are a conflict reduction pair in the database, providing an audit interface configured to display the electronic message on an electronic display and permitting an auditor to access and edit the electronic message, and

f. sending the electronic message to the second user'"'"'s system-specific address after the electronic message is edited by the auditor.

14. The method of claim 13 further comprises a step of sending the electronic message to the first user'"'"'s address.

15. The method of claim 14, wherein the electronic message sent to the first user'"'"'s address further comprises an auditor'"'"'s comment.

16. The method of claim 13, wherein the auditor comprises an automated auditing module.

17. The method of claim 13, wherein the auditor interface is a web application.

18. The method of claim 13 further comprises notifying the auditor of the electronic message to be audited.