Iterative detection of forms-usage patterns
First Claim
1. A method, comprising:
- receiving analytics data associated with one or more data forms that each include data-entry fields displayed in a user interface configured for data entry, the analytics data comprising metrics associated with the data-entry fields, the metrics including at least one of a duration of time that respective data-entry fields are selected for data entry, a number of errors with data entries in the respective data-entry fields, or a number of times that a help feature associated with the respective data-entry fields is accessed;
determining data-entry problems with one or more of the data-entry fields of the one or more data forms based on the analytics data;
identifying a critical data-entry problem with a data-entry field of a data form of the one or more data forms, the critical data-entry problem identified as one of the determined data-entry problems;
displaying a distribution scale that depicts the determined data-entry problems along with the critical data-entry problem, the determined data-entry problems and the critical data-entry problem arranged along the distribution scale based on a number of data-entry errors associated with each of the determined data-entry problems such that the critical data-entry problem is arranged at one end of the distribution scale and less-critical data data-entry problems are arranged at an opposite end of the distribution scale;
receiving updated analytics data that is associated with the data-entry field of the data form, the updated analytics data being based on form changes to the data form and the updated analytics data indicating that the critical data-entry problem with the data-entry field of the data form has been corrected based on a respective number of data-entry errors associated with the data-entry field being reduced due to the form changes; and
updating the distribution scale based on the updated analytics data for display of the determined data-entry problems along with a different critical data-entry problem, associated with a different data-entry field of the one or more data forms, replacing the critical data-entry problem that has been corrected by moving the critical data-entry problem from the one end of the distribution scale towards the opposite end of the distribution scale.
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Accused Products
Abstract
In embodiments of iterative detection of forms-usage patterns, a data analytics application can be implemented to receive analytics data associated with one or more data forms that each include data-entry fields displayed in a user interface, where the data-entry fields are designed for data entry, such as by a user of a computing device. The data analytics application can determine data-entry problems with the data-entry fields of the data forms based on the analytics data, as well as identify a critical data-entry problem with a data-entry field of a data form, the critical data-entry problem being identified as one of the determined data-entry problems. A distribution scale can be generated and displayed to depict the determined data-entry problems along with the critical data-entry problem. The data form can also be displayed in a preview mode with the analytics data displayed on the data form itself to indicate the data-entry problems.
8 Citations
20 Claims
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1. A method, comprising:
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receiving analytics data associated with one or more data forms that each include data-entry fields displayed in a user interface configured for data entry, the analytics data comprising metrics associated with the data-entry fields, the metrics including at least one of a duration of time that respective data-entry fields are selected for data entry, a number of errors with data entries in the respective data-entry fields, or a number of times that a help feature associated with the respective data-entry fields is accessed; determining data-entry problems with one or more of the data-entry fields of the one or more data forms based on the analytics data; identifying a critical data-entry problem with a data-entry field of a data form of the one or more data forms, the critical data-entry problem identified as one of the determined data-entry problems; displaying a distribution scale that depicts the determined data-entry problems along with the critical data-entry problem, the determined data-entry problems and the critical data-entry problem arranged along the distribution scale based on a number of data-entry errors associated with each of the determined data-entry problems such that the critical data-entry problem is arranged at one end of the distribution scale and less-critical data data-entry problems are arranged at an opposite end of the distribution scale; receiving updated analytics data that is associated with the data-entry field of the data form, the updated analytics data being based on form changes to the data form and the updated analytics data indicating that the critical data-entry problem with the data-entry field of the data form has been corrected based on a respective number of data-entry errors associated with the data-entry field being reduced due to the form changes; and updating the distribution scale based on the updated analytics data for display of the determined data-entry problems along with a different critical data-entry problem, associated with a different data-entry field of the one or more data forms, replacing the critical data-entry problem that has been corrected by moving the critical data-entry problem from the one end of the distribution scale towards the opposite end of the distribution scale. - View Dependent Claims (2, 3, 4, 5, 6, 17, 19)
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7. A system, comprising:
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a display device configured to display a distribution scale that depicts data-entry problems with data-entry fields of one or more data forms; a processor system to implement a data analytics application that is configured to; receive analytics data associated with the one or more data forms that each include one or more of the data-entry fields displayed in a user interface configured for data entry, the analytics data comprising metrics associated with the data-entry fields, the metrics including at least one of a duration of time that respective data-entry fields are selected for data entry, a number of errors with data entries in the respective data-entry fields, or a number of times that a help feature associated with the respective data-entry fields is accessed; determine the data-entry problems with one or more of the data-entry fields of the one or more data forms based on the analytics data; identify a critical data-entry problem with a data-entry field of a data form of the one or more data forms, the critical data-entry problem identified as one of the determined data-entry problems; generate the distribution scale for display to depict the determined data-entry problems along with the critical data-entry problem, the determined data-entry problems and the critical data-entry problem arranged along the distribution scale based on a number of data-entry errors associated with each of the determined data-entry problems such that the critical data-entry problem is arranged at one end of the distribution scale and less-critical data-entry problems are arranged at an opposite end of the distribution scale; receive updated analytics data that is associated with the data-entry field of the data form, the updated analytics data being based on form changes to the data form and the updated analytics data indicating that the critical data-entry problem with the data-entry field of the data form has been corrected based on a respective number of data-entry errors associated with the data-entry field being reduced due to the form changes; and update the distribution scale based on the updated analytics data for display of the determined data-entry problems along with a different critical data-entry problem, associated with a different data-entry field of the one or more data forms, replacing the critical data-entry problem that has been corrected by moving the critical data-entry problem from the one end of the distribution scale towards the opposite end of the distribution scale. - View Dependent Claims (8, 9, 10, 11, 12, 18, 20)
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13. A method, comprising:
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receiving analytics data associated with a data form that includes data-entry fields displayed in a user interface configured for data entry, the analytics data comprising metrics associated with the data-entry fields of the data form, the metrics including at least one of a duration of time that respective data-entry fields are selected for data entry, a number of errors with data entries in the respective data-entry fields, or a number of times that a help feature associated with the respective data-entry fields is accessed; displaying a distribution scale that is generated based on the analytics data, the distribution scale depicting data-entry problems with one or more of the data-entry fields of the data form, the distribution scale comprising; a continuum that represents the data-entry problems proximate a first end of the continuum and progressing along the continuum to represent increasingly problematic data-entry problems up to proximate a second end of the continuum, and an indication of a critical data-entry problem with a data-entry field of the data-entry fields at the second end of the continuum, the critical data-entry problem identified as one of the data-entry problems; receiving updated analytics data that is associated with the data-entry problems, the updated analytics data being based on form changes to the data form and the updated analytics data indicating that the critical data-entry problem has been corrected; and updating the distribution scale based on the updated analytics data for display of another indication of a different critical data-entry problem, associated with a different data-entry field of the data forms, at the second end of the continuum, the different critical data-entry problem replacing the critical data-entry problem that has been corrected and the critical data-entry problem moving, along the continuum, from the second end of the continuum towards the first end of the continuum. - View Dependent Claims (14, 15, 16)
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Specification