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Inbound calls to intelligent controlled-environment facility resident media and/or communications devices

  • US 10,455,084 B2
  • Filed: 08/21/2017
  • Issued: 10/22/2019
  • Est. Priority Date: 10/01/2015
  • Status: Active Grant
First Claim
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1. An inbound call system for handling inbound calls to inmate media and/or communications devices, the system comprising:

  • one or more inmate media and/or communications devices, each having a hardcoded unique address identifier;

    an inbound inmate call server configured to;

    receive inbound calls to calls to inmate media and/or communications devices;

    route the inbound calls to an authenticating server;

    determine a called inmate media and/or communications device is online; and

    direct inbound calls to the online inmate media and/or communications device; and

    the authenticating server configured to;

    authenticate that a calling party is associated with the hardcoded unique address identifier of the inmate media and/or communications device the party is calling;

    receive, via the called inmate media and/or communications device, identification information from an inmate operating the online inmate media and/or communications device; and

    verify identification of the inmate operating the online inmate media and/or communications device.

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