System for optimizing resource prioritization based on services efficiency

• US 10,459,766 B1
• Filed: 08/20/2018
• Issued: 10/29/2019
• Est. Priority Date: 08/20/2018
• Status: Active Grant

• Current Assignee: Bank of America Corp.
• Original Assignee: Bank of America Corp.
• Inventors: Sloane, Brandon, Quon, Cora Yan, Wescott, Tracie Buffington, Bierner, Rachel Yun Kim, Kling, John Howard, Brubaker, Mark Earl, Diederich, Brian
• Primary Examiner(s): Patel, Hiren P
• Application Number:
  US16/105,608
• Time in Patent Office: 435 Days
• Field of Search: None
• CPC Class Codes: G06F 8/65 Updates security arrangements therefor G06F21/57
• CPC Class Codes: G06F 9/5011 the resources being hardware resources other than CPUs, Servers and Terminals
• CPC Class Codes: G06F 9/5038 considering the execution order of a plurality of tasks, e.g. taking priority or time dependency constraints into consideration scheduling strategies G06F9/4881 and subgroups

Abstract

The present disclosure is directed to a novel system for a multidimensional (or “N-dimensional”) services framework. The framework may be used to evaluate the efficiency and effectiveness of various services along multiple dimensions which may be specified by the system or be added to the framework in the future. By evaluating the various possibilities and opportunities to modify the services as the services reach varying levels of maturity, the services may be compared with one another to establish the relational impacts among the services tracked by the system. Through the use of the N-dimensional framework, an entity may be better able to prioritize resources allocated toward the enhancement of certain evaluated services.

Claims

1. A system for using a services framework to optimize resource prioritization, the system comprising:

a processor;

a communication interface; and

a memory having executable code stored thereon, wherein the executable code, when executed by the processor, causes the processor to;

receive, from a user computing system, a request to define a first service within the services framework, wherein the first service comprises a first maturity level;

receive, from the user computing system, a request to define a second service within the services framework, wherein the second service comprises a second maturity level;

analyze an efficiency of the first service over a first dimension;

analyze an efficiency of the second service over the first dimension;

determine that a first action causes an increase in the efficiency of the first service over the first dimension;

determine that the first action is correlated with an increase in the efficiency of the second service over the first dimension;

implement the first action within the services framework;

analyze an efficiency of the first service over a second dimension;

analyze an efficiency of the second service over the second dimension;

determine that a second action causes an increase in the efficiency of the first service over the second dimension;

determine that the second action is correlated with an increase in the efficiency of the second service over the second dimension;

implement the second action within the services framework;

detect a user-defined pattern from the request to define the first service and the request to define the second service; and

based on the user-defined pattern, automatically define a third service within the services framework, wherein the third service comprises a third maturity level.

2. The system of claim 1, wherein the executable code further causes the processor to:

determine that the first action is correlated with an increase in the efficiency of the second service over the second dimension.

3. The system of claim 1, wherein the executable code further causes the processor to:

determine that the second action is correlated with an increase in the efficiency of the first service over the first dimension.

4. The system of claim 1, wherein the first service comprises data loss prevention processes with respect to mobile devices, wherein the second service comprises data loss prevention process with respect to e-mail communications.

5. The system of claim 4, wherein implementing the first action comprises:

establishing a communication link with a mobile device associated with a second user; and

automatically pushing a software update to the mobile device associated with the second user.

6. A computer program product for using a services framework to optimize resource prioritization, the computer program product comprising at least one non-transitory computer readable medium having computer-readable program code portions embodied therein, the computer-readable program code portions comprising:

an executable portion for receiving, from a user computing system, a request to define a first service within the services framework, wherein the first service comprises a first maturity level;

an executable portion for receiving, from the user computing system, a request to define a second service within the services framework, wherein the second service comprises a second maturity level;

an executable portion for analyzing an efficiency of the first service over a first dimension;

an executable portion for analyzing an efficiency of the second service over the first dimension;

an executable portion for determining that a first action causes an increase in the efficiency of the first service over the first dimension;

an executable portion for determining that the first action is correlated with an increase in the efficiency of the second service over the first dimension;

an executable portion for implementing the first action within the services framework;

an executable portion for analyzing an efficiency of the first service over a second dimension;

an executable portion for analyzing an efficiency of the second service over the second dimension;

an executable portion for determining that a second action causes an increase in the efficiency of the first service over the second dimension;

an executable portion for determining that the second action is correlated with an increase in the efficiency of the second service over the second dimension;

an executable portion for implementing the second action within the services framework;

an executable portion for detecting a user-defined pattern from the request to define the first service and the request to define the second service; and

an executable portion for, based on the user-defined pattern, automatically defining a third service within the services framework, wherein the third service comprises a third maturity level.

7. The computer program product of claim 6, wherein the computer-readable program code portions further comprise:

an executable portion for determining that the first action is correlated with an increase in the efficiency of the second service over the second dimension.

8. The computer program product of claim 6, wherein the computer-readable program code portions further comprise:

an executable portion for determining that the second action is correlated with an increase in the efficiency of the first service over the first dimension.

9. The computer program product of claim 6, wherein the first service comprises data loss prevention processes with respect to mobile devices, wherein the second service comprises data loss prevention process with respect to e-mail communications.

10. A computer-implemented method for using a services framework to optimize resource prioritization, the method comprising:

receiving, from a user computing system, a request to define a first service within the services framework, wherein the first service comprises a first maturity level;

receiving, from the user computing system, a request to define a second service within the services framework, wherein the second service comprises a second maturity level;

analyzing an efficiency of the first service over a first dimension;

analyzing an efficiency of the second service over the first dimension;

determining that a first action causes an increase in the efficiency of the first service over the first dimension;

determining that the first action is correlated with an increase in the efficiency of the second service over the first dimension;

implementing the first action within the services framework;

analyzing an efficiency of the first service over a second dimension;

analyzing an efficiency of the second service over the second dimension;

determining that a second action causes an increase in the efficiency of the first service over the second dimension;

determining that the second action is correlated with an increase in the efficiency of the second service over the second dimension;

implementing the second action within the services framework;

detecting a user-defined pattern from the request to define the first service and the request to define the second service; and

based on the user-defined pattern, automatically defining a third service within the services framework, wherein the third service comprises a third maturity level.

11. The computer-implemented method of claim 10, wherein the method further comprises:

determining that the first action is correlated with an increase in the efficiency of the second service over the second dimension.

12. The computer-implemented method of claim 10, wherein the method further comprises:

determining that the second action is correlated with an increase in the efficiency of the first service over the first dimension.

13. The computer-implemented method of claim 10, wherein the first service comprises data loss prevention processes with respect to mobile devices, wherein the second service comprises data loss prevention process with respect to e-mail communications.

14. The computer-implemented method of claim 13, wherein the method further comprises:

establishing a communication link with a mobile device associated with a second user; and

automatically pushing a software update to the mobile device associated with the second user.