Information processing apparatus, method, and medium

• US 10,459,775 B2
• Filed: 10/18/2016
• Issued: 10/29/2019
• Est. Priority Date: 11/06/2015
• Status: Active Grant

• Current Assignee: Canon Kabushiki Kaisha (Canon Inc.)
• Original Assignee: Canon Kabushiki Kaisha (Canon Inc.)
• Inventors: Shimizu, Yasutomo
• Primary Examiner(s): Dorais, Craig C
• Application Number:
  US15/751,948
• Publication Number:
  US 20180232263A1
• Time in Patent Office: 1,106 Days
• Field of Search: None
• CPC Class Codes: G06F 11/3013 where the computing system is an embedded system, i.e. a combination of hardware and software dedicated to perform a certain function in mobile devices, printers, automotive or aircraft systems testing or monitoring of control systems or parts thereof G05B23/02
• CPC Class Codes: G06F 11/3072 where the reporting involves data filtering, e.g. pattern matching, time or event triggered, adaptive or policy-based reporting
• CPC Class Codes: G06F 11/3476 Data logging G06F11/14, G06F11/2205 take precedence
• CPC Class Codes: G06F 17/40 Data acquisition and logging for input to computer G06F3/00
• CPC Class Codes: G06F 2201/86 Event-based monitoring
• CPC Class Codes: G06F 3/1273 Print job history, e.g. logging, accounting, tracking
• CPC Class Codes: G06F 9/46 Multiprogramming arrangements
• CPC Class Codes: G06F 9/542 Event management; Broadcasting; Multicasting; Notifications

Abstract

In the present invention, an information processing apparatus having an application platform comprises a unit that, when an event occurs within information processing apparatus, obtains log information of the event via the platform and record the log information to a log file; a unit that, via an interface for an application of a first type that operates on the platform, when the application of the first type performs a writing of application information, records the written application information to a log file; and a unit that collects a log file that an application of a second type, that operates on the platform, manages.

Claims

1. An information processing apparatus having a platform that is an operation environment of an application, the information processing apparatus comprising:

a memory storing instructions related to a log management application that operates on the platform, and

a processor which executes the instructions causing the information processing apparatus to

when an event occurs within the information processing apparatus, obtain log information of the event via the platform and record a time managed by the information processing apparatus and the log information to a log file;

via an interface for an application of a first type that operates on the platform and is different to the log management application, when the application of the first type performs a writing of application information, record the time managed by the information processing apparatus and the written application information to a log file;

collect a log file that an application of a second type, that operates on the platform and is different to the log management application, manages; and

output in one batch the recorded log file and the collected log file, wherein a file name of the collected log file is changed using the time managed by the information processing apparatus.

2. The information processing apparatus according to claim 1, wherein the instructions further cause the information processing apparatus to delete a duplicate portion that was previously outputted from the collected log file and then output the log file.

3. The information processing apparatus according to claim 2, wherein the duplicate portion that was previously outputted is identified from the collected log file based on an end and a size of the duplicate portion that was previously output.

4. The information processing apparatus according to claim 1, the log information of the event is recorded to a log file obtained via the platform at a timing of at least either an event occurrence, an activation of the information processing apparatus, or a file output process.

5. The information processing apparatus according to claim 1, wherein the instructions further cause the information processing apparatus to obtain setting information of the information processing apparatus, and wherein the obtained setting information is also recorded as the log file.

6. The information processing apparatus according to claim 1, wherein application information written by the application of the first type which has a predetermined authority is recorded to the log file.

7. The information processing apparatus according to claim 1, wherein a log file that the application of the second type, which has a predetermined authority, manages is collected.

8. A method of processing information by a log management application operating on a platform that an information processing apparatus has, the method comprising:

when an event occurs within the information processing apparatus, obtaining log information of the event via the platform and recording a time managed by the information processing apparatus and the log information to a log file;

via an interface for an application of a first type that operates on the platform and is different to the log management application, when the application of the first type performs a writing of application information, recording the time managed by the information processing apparatus and the written application information to a log file;

collecting a log file that an application of a second type, that operates on the platform and is different to the log management application, manages; and

outputting in one batch the recorded log file and the collected log file, wherein a file name of the collected log file is changed using the time managed by the information processing apparatus.

9. A non-transitory computer readable medium recording a program for causing, by a computer having a platform that is an operation environment of an application, an information processing method according to a log management application operating on the platform to be executed, the method comprising:

when an event occurs within the information processing apparatus, obtaining log information of the event via the platform and recording a time managed by the information processing apparatus and the log information to a log file;

via an interface for an application of a first type that operates on the platform and is different to the log management application, when the application of the first type performs a writing of application information, recording the time managed by the information processing apparatus and the written application information to a log file;

collecting a log file that an application of a second type, that operates on the platform and is different to the log management application, manages; and

outputting in one batch the recorded log file and the collected log file, wherein a file name of the collected log file is changed using the time managed by the information processing apparatus.