System for transmission and use of aggregated metrics indicative of future customer circumstances

• US 10,460,383 B2
• Filed: 10/07/2016
• Issued: 10/29/2019
• Est. Priority Date: 10/07/2016
• Status: Active Grant

• Current Assignee: Bank of America Corp.
• Original Assignee: Bank of America Corp.
• Inventors: Jones-McFadden, Alicia C., Hsieh, Matthew, Enscoe, Scott R., Miller, Elizabeth Ann, Salvino, Alicia Anli, Shilov, Daniel, Anderson, Michael, Anand, Raghav
• Primary Examiner(s): Stevens, Robert
• Application Number:
  US15/288,819
• Publication Number:
  US 20180101568A1
• Time in Patent Office: 1,117 Days
• Field of Search: 707706
• CPC Class Codes: G06Q 40/02 Banking, e.g. interest calculation or account maintenance credit or loans G06Q40/03

Abstract

A network communication interface and a memory device storing an anomaly application and a resource application are provided. A processing device is operatively coupled to the memory device, wherein the processing device is configured to execute computer-readable program code to: determine the existence of an anomalous situation for a user; initiate the anomaly application to acquire aggregated metrics from third parties associated with the anomalous situation; and analyze the anomalous situation using the aggregated information. The aggregated metrics may be obtained from the entity system and/or from a third party system. The aggregated metrics may comprise the historical financial record of a plurality of third parties. The aggregated metrics may be obtained by searching a datastore of the entity system for relevant information from a historical record of unrelated individuals.

Claims

1. An entity system for transmission and use of aggregated metrics, the entity system comprising:

a network communication interface;

a memory device storing an anomaly utilization application and a resource application;

a processing device operatively coupled to the memory device, wherein the processing device is configured to execute computer-readable program code to;

present a user profile on an application, wherein the user profile includes user accounts, assets, transactions, and financial events, wherein the financial events comprise a gain, loss, or exchange of assets;

identify occurring financial activities and transaction history of the user and store the activities and transaction history in the user profile as historic financial practice data;

identify existence of an anomalous situation for the user, wherein the anomalous situation is a financial event outside of the historic financial practice data of the user;

acquire aggregated data from third parties about the anomalous situation, wherein the aggregated data further comprise metrics indicating a geographical location change of the user, wherein metrics comprise inputs from third parties comprising a cost of living of the geographic location change and aggregated financial practices of individuals residing in the geographic location; and

display the anomalous situation for the user into the user profile on a display of a user device.

2. The system of claim 1, wherein the aggregated data is obtained from a third party system.

3. The system of claim 2, wherein the anomalous situation is transmitted to the entity system.

4. The system of claim 2, wherein the entity system is a financial institution system.

5. The system of claim 2, wherein the anomalous situation defines the set of individuals that are similarly situated to the user, wherein the set of individuals that are similarly situated to the user are individuals that have a same relationship with a financial institution, and average or typical savings rates as the user.

6. The system of claim 1, wherein the anomalous situation comprises at least one of a change in income, a change in assets, a change in expenses, and a physical move of the user.

7. The system of claim 1, wherein the aggregated data comprise the historical financial record of a plurality of third parties.

8. The system of claim 1, wherein the aggregated data is obtained by searching a datastore of the entity system for relevant information of individuals not related to the user individuals.

9. A method for transmission and use of aggregated metrics, the method comprising:

presenting a user profile on an application, wherein the user profile includes user accounts, assets, transactions, and financial events, wherein the financial events comprise a gain, loss, or exchange of assets;

identifying occurring financial activities and transaction history of the user and store the activities and transaction history in the user profile as historic financial practice data;

identifying an existence of an anomalous situation for the user, wherein the anomalous situation is a financial event outside of the historic financial practice data of the user;

acquiring aggregated data from third parties about the anomalous situation, wherein the aggregated data further comprise metrics indicating a geographical location change of the user, wherein metrics comprise inputs from third parties comprising a cost of living of the geographic location change and aggregated financial practices of individuals residing in the geographic location; and

displaying the anomalous situation for the user into the user profile on a display of a user device.

10. The method of claim 9, further comprising obtaining the aggregated data from a third party system.

11. The method of claim 9, further comprising receiving the anomalous situation at the entity system.

12. The method of claim 9, wherein the entity system is a financial institution system.

13. The method of claim 9, further comprising defining a set of individuals that are similarly situated to the user based on the anomalous situation, wherein the set of individuals that are similarly situated to the user are individuals that have a same relationship with a financial institution, and average or typical savings rates as the user.

14. The method of claim 9, wherein the anomalous situation comprises at least one of a change in income, a change in assets, a change in expenses, and a physical move of the user.

15. The method of claim 9, wherein the aggregated data comprise the historical financial record of a plurality of third parties.

16. The method of claim 9, further comprising obtaining the aggregated data by searching a datastore of the entity system for relevant information of individuals not related to the user individuals.